レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Yet again, absolute 5 star service from the team. They helped my son revert back to a previous, backed up version of his server. They literally saved the day!! My son was distraught when he thought... もっと見る

5つ星のうち5の評価

I use Winternode for Minecraft. We've had one reset due to memory limits, but I'll take responsibility for that. The admin panel is great. You can access everything via console or SFTP, but... もっと見る

5つ星のうち5の評価

great help from the customer support, had some problems setting up the server at first but within 5 minutes i had some support who helped a hell of alot, server quality is also very good and stable.... もっと見る

5つ星のうち5の評価

Across multiple games we've had multiple issues trying to get different mods and setups going (7d2d and minecraft) The winternode team has been fast to respond to most queries, helped work throug... もっと見る

企業情報

  1. ゲーミング サービス プロバイダー
  2. ウェブ ホスティング サービス

当該企業による記述

Simply amazing game servers without breaking the bank.


連絡先

4.9

優良

TrustScore 5段階評価の5

188件のレビュー

5つ星
4つ星
3つ星
2つ星
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ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Hard to beat customer service

Across multiple games we've had multiple issues trying to get different mods and setups going (7d2d and minecraft)

The winternode team has been fast to respond to most queries, helped work through adding new services/options where they were needed, and have gone above what I would consider "required" customer service.

I'm very glad I found this place.

2023年7月9日
自発的なレビュー
5つ星のうち5の評価

Awesome provider!

After a few months. I am very satisfied with Winternode with good control on the panel and how easy it is to handle a modded Minecraft server for my yt community and how affordable it is!

Of course you can do vanilla aswell if you wish to and you got a good panel to check your files and such!

Oh and the support and the management behind are really friendly and good helpers!

Thanks Winternode for your service!

2023年7月8日
自発的なレビュー
5つ星のうち5の評価

Good price, really stable

Extremely honest prices, they also seem to be often in Sale which is pretty cool. Been playing with a fairly sized group on 4 gigs and it surprisingly never caused me any issues. Totally recommended in my book

2023年7月1日
自発的なレビュー
5つ星のうち5の評価

Recently added a VPS to my package of…

Recently added a VPS to my package of services. No trouble with selecting desired options from the many offerings. Deployment was fast and access via normal programs and apps to the VPS are easy to setup and function properly. Tech questions were promptly answered correctly and no issues since. Another great deal from WinterNode.

2023年6月22日
自発的なレビュー
5つ星のうち5の評価

Great support!

Recently took a server with them and experienced some issues. It took a couple of days to get to a working solution but they persisted.

10/10 Great support!

2023年6月13日
自発的なレビュー
5つ星のうち5の評価

Best hosting For real

This hosting is by far the best hosting ive seen for real
Affordable prices
Amazing Locations
Fast connection
Instant ticket response
powerfull servers
and much more

We lost the mc server we played on due to lack of funds
Winternode Helped us with that
Definetly would recommend using this hosting not just minecraft but others too

2023年4月12日
自発的なレビュー
5つ星のうち5の評価

Awesome Service

Have not only used winternode, but have partnered with them multiple times on events. Really great pricing. Supurb support team.

2023年4月5日
自発的なレビュー
5つ星のうち5の評価

They say they ran game servers themselves before, I could tell

I bought a minecraft server service from them for 5 months until my own failure to attract players had me close my server.

I enjoyed how smooth customer service goes on their discord.

Also when I upgraded a few times trying to meet the RAM ceiling for my server's mods (which I personally underestimated and should of tested beforehand), they allowed me a nudge of extra RAM to make sure everything ran correctly.
I thought that was cool.

They seem to operate out of the Midwest so that's a bonus to not being a silicone valley doomed startup.

Everyone is active on their discord where they also do their tickets. As cheap as I am the pricing is as good as it's gonna get for this sort of service.

I will warn though, make sure to cancel properly when you are done with services, it seems paypal will still think you wanna pay them and will send payment still this is on paypal's end, you might have to stop it on paypal too.

2023年3月23日
自発的なレビュー
5つ星のうち5の評価

Customer service 100 out of 100

winter node has an amazing customer support team, the speed with which they help solve problems or crashes is the best I've ever seen, as well as the service they provide, thanks to them I can go to my minecraft server without fear of crashes

2023年3月19日
自発的なレビュー
5つ星のうち2の評価

Reboot times are great but...

Reboot times are great, customer service sucks, memory management sucks. Let me explain. My server is mostly for family and close friends, as such they tend to explore...alot. Due to the horrible backend my server constantly gets out of memory errors and eventually crashes. I have NEVER had this happen with ANY other host I have used. Tried customer service and got the response that narrows down to - "well it's your fault for not "optimizing" your server"...really??? Are you friggin serious?? No attempt to research the problem, wouldn't even listen to my testing procedures or the fact I have never had this issue before. I feel I have paid a year for a service that is unsuitable for use at all.

PS...I can run my server on a pc with a weak CPU and 4 gigs of ram with ZERO issues whatsoever.

2023年3月11日
自発的なレビュー
WinterNode ロゴ

WinterNode からの回答

First things first, thank you for your review. We appreciate any and all feedback about our service and look forward to working with you to improve your WinterNode experience.

There's a few things to go over here.

(1) Not all servers will run the same in different environments. We're not just launching MinecraftServer.exe on Windows and calling it a day; our systems are highly secured and each server operates in an individual Docker container. This comes with some overhead, so we provide extra RAM free of charge for most of our plans so you can get the most out of your server.

(2) Recent versions of Minecraft use significantly more resources than previous versions, primarily due to new world generation techniques and features. Hosts across the industry are recommending 4+GB RAM for public-facing servers these days.

(3) Server optimization is a huge factor in ensuring that your Minecraft server runs its best. We could have the best hardware on the planet (and we are extremely competitive even against far higher-priced hosting providers), and a poorly optimized server could bring that hardware to its knees. It's why we pride ourselves on our extensive help desk articles and guides on HOW to optimize your server.

(4) I find it very difficult to believe that a member of our staff would dismiss your issues so easily. As you can see from many, many other reviews, we take pride in our customer service. I am interested in reviewing your past tickets and outreach for support to ensure we are providing the best quality of service that we can. Please reach out to me on Discord (Wyatt on WinterNode's Discord server) and I'll be happy to look into the issues further for you.

5つ星のうち1の評価

I was a fluctis customer

I was a fluctis customer. I guess they got bought by winternode. My minecraft server was shut down as expected from fluctis, several weeks later winternode alerted me that they had started a server in my name.
Support was incredibly unhelpful. Apparently there is no way to delete your winternode account. Brandon refuses to do so for me.
This process of removing myself from a service I did not want is far to complicated and stressful. I do not recommend winternode to anyone.

Edit: since I can’t seem to reply, my fluctis service was shut down weeks ago. I was never informed of when/if migration would happen. I only received an email AFTER winternode had created an account and server for me.
You’re right, you don’t deserve one star. You deserve less. I repeatedly asked for my account to be deleted and was ignored.

2023年2月12日
自発的なレビュー
WinterNode ロゴ

WinterNode からの回答

Hello,

As is entirely standard practice during an acquisition and transfer, we moved all then-active accounts and services over to WinterNode. To the best of our records, you still had active time left on your Fluctis service, therefore we weren't simply going to shut you out of any data that you needed to get or time left on your service.

We do not feel this warrants a one star rating of our service, nor do we feel that it is in any way a fair criticism.

It is our company policy to not allow full deletion of accounts for both accounting and legal reasons, but we can process a shutdown or deactivation of your account if requested.

Edit to respond to your edit: We have clearly communicated with Fluctis customers throughout the transition process. This included multiple announcement emails, announcements in the client areas, on social media... virtually every platform we could share this information on within the scope of reality. We then sent out notices to customers who would be transferred.

We cannot and will not delete your account. As we very clearly mentioned, it is a legal and accounting requirement. We can, however, permanently deactivate it upon request.

5つ星のうち5の評価

The first great thing about WinterNode…

The first great thing about WinterNode is that they offer you a free trial server to check is the service is for you. The support on their discord is really quick to respond and they helped me a ton when I thought I've lost my server files. The prices are very much reasonable and I've had no problems with my server's performance.

2023年2月2日
自発的なレビュー
WinterNode ロゴ

WinterNode からの回答

Thank you for taking the time to drop a review! :)

5つ星のうち5の評価

Best prices and best cpu/ram for modded servers

I tested the 2 day trial thing via their website, and it took like 2 hours to get accepted afterwards it felt so smooth. I used nitrado before but now i will stick to winternode. Server just runs. It does what you want it to do no hassle. The only thing annoying is the login panel to get into the Server, as there is a client area and gcp area and its a bit confusing. I bought a month 6GB RAM and it just makes fun playing RLCraft. Thanks for the service!

2023年1月30日
自発的なレビュー
WinterNode ロゴ

WinterNode からの回答

Welcome to the WinterNode family! Thanks for the kind words.

5つ星のうち5の評価

This week I got fully migrated from Fluctis

This week I got fully migrated from Fluctis to Winternode. The Fluctis Hosting service and support was total garbage, but since Winternode aquired Fluctis and migrated the Fluctis customers their service and support is so great. Almost instant responses in their Discord server and no longer a 2.5 week wait on support tickets.

2023年1月28日
自発的なレビュー
WinterNode ロゴ

WinterNode からの回答

Thanks, and welcome to WinterNode! We hope you're enjoying the service.

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