Wise Market レビュー 

325
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Your store on White Street York PA is the only one I always go into but now I'm starting to change my mind there's some things every time I go into this place they don't have and my one main thing is... もっと見る

5つ星のうち4の評価

Good customer relations, being able to talk to a real person, who kept me informed even when we had a small suppy problem. Phone is working fine and exactly the one I wanted. I had two bad experiences... もっと見る

企業が回答しました

5つ星のうち5の評価

was as "simple as falling off a log". One phone call and given a few suggestions. Then "on-line" to finalise and pay for the order via PayPal. unit was received within the time frame suggested... もっと見る

企業が回答しました

5つ星のうち5の評価

The purchase of a new mobile phone was a very simple one, thanks to the people at Wise Market being well organised and serious about their sales. The item was delivered quickly, there was exactly wh... もっと見る

企業が回答しました

企業情報

  1. オンライン市場

当該企業による記述

Wise Market is an online marketplace to find out best quality refurbished and new mobile phones, Laptops and tech accessories with guaranteed price. we offer 13 month warranty and Australia wide free shipping


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

325件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 33%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(325)

過去12か月のレビュー数: 25

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Order not delivered

Order not delivered – No support response
I placed an order (WM-03896-AE) for 1,800 AED with a delivery time of 4–5 days. The deadline has passed and I have not received the item.
I tried to contact support by phone and email, but there is no response.
I have now requested a full refund due to non-delivery and filed a complaint with the consumer authority.
Still waiting for a proper response.

2026年2月21日
自発的なレビュー
5つ星のうち3の評価

Your store on White Street York PA is…

Your store on White Street York PA is the only one I always go into but now I'm starting to change my mind there's some things every time I go into this place they don't have and my one main thing is Turkey Hill green tea by the gallons they never have any in the fridge. When I do find someone to help me they tell me that they're having problems getting the green tea why I don't know but then I go to other store about 2 miles up the road and they seem to be fully stocked, don't understand. why is this?

2026年2月6日
自発的なレビュー
5つ星のうち1の評価

Very bad customer service

Very bad customer service. I tried to reach them they did not want to refund and return the device. As they still have 21 days peace of mind. They also saying to take restocking fees which they did not mentioned before

2026年1月6日
自発的なレビュー
5つ星のうち5の評価

Awesome phone ..

Awesome phone ... Good communication

2025年11月3日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi Shibin,

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying your OnePlus 13 and that our communication made the experience smooth. We really appreciate your support and hope to serve you again soon!

Best regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち1の評価

What an absolute joke…

What an absolute joke wisemarket/skyphnoz/ymt and no doubt other business names they trade under so I ordered and luckily paid with PayPal 4 for a phone although they are showing phones in stock on the wisemarket website of 20 of the phone I had chosen they tell me that the color I ordered is out of stock on the site they have stock and checking there ebay store they also have stock but for me no stock was told 3 days ago to choose another color which they had in stock for Immediate dispatch and guess what still waiting was told after I raised a case with PayPal they would provide tracking and get it sent out immediately and guess what that didn't happen either luckily for me I have a family member in business law and they have advised me of who to contact such as office of fair trading and accc and a few others also has since read that skyphnoz have been investigated for fraud who would have thought this is ongoing as it's now apparently in the concerned team and do not under any circumstances use wisemarket/skyphnoz for any purchase and check the retailers for whom they use as suppliers before making any purchases if they use skyphnoz/wisemarket do not purchase or you will be in a world of pain

2025年11月14日
自発的なレビュー
5つ星のうち5の評価

Speedy delivery

Speedy delivery, good price and I made a good choice with the Oppo 14F as it has 512GB storage and will take a card too. Very happy.

2025年10月31日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,

Thanks so much, Carol! Great to hear your Oppo 14F was a perfect pick. That 512GB plus expandable storage is a solid combo, and I’m glad the delivery and price hit the mark too. If you need anything down the line, I’m here to help.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち5の評価

Great Service

Communication was good. Any questions I had were addressed quickly.
Product arrived safely and in perfect condition. I could not ask for anything more.

2025年10月29日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,

Thank you for your review! I’m glad the communication felt smooth and that your order arrived safely and in perfect condition. If you ever need anything else, I’m always here to help.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち4の評価

Good customer relations

Good customer relations, being able to talk to a real person, who kept me informed even when we had a small suppy problem. Phone is working fine and exactly the one I wanted. I had two bad experiences with two of the very big players in the online mobile market promising to supply, then trying to offer alternatives, both required going through the refund process. One still has the unavailable phone on their site. No such problem with Wise Market.

2025年10月1日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,

Molly, thank you for sharing your experience. I’m really glad we could keep you updated throughout and get the exact phone you wanted without any runaround. You handled the supply delay with patience, and I’m happy everything worked out smoothly in the end.

If you ever need help again, I’m here for you.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち5の評価

🌟 5-Star Review for Tom from…

🌟 5-Star Review for Tom from WiseMarket! 🌟

I recently ordered a new phone from WiseMarket, and I couldn’t be happier with the experience! From start to finish, Tom was incredibly helpful, professional, and friendly. He kept me updated every step of the way and made sure my order arrived quickly and in perfect condition.

My new phone looks brand new and works flawlessly — exactly as described. It’s clear that WiseMarket and their team truly care about their customers and go above and beyond to provide great service.

Thank you, Tom, for making the whole process so easy and enjoyable! I’ll definitely be recommending WiseMarket to friends and family.

2025年10月30日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,

Steven, thank you so much for your generous feedback. I’m really glad your new phone reached you quickly and in perfect condition. It was great helping you through the process, and I appreciate you taking the time to share your experience.

If you ever need support or have questions down the line, I’m here to help.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち5の評価

Worth it

It was the same as what was advertised.

2025年10月7日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,

Thanks, Ashur! Glad to hear everything arrived exactly as advertised. If you need help with anything else, I’ve got your back.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち5の評価

Where others failed me

Where others failed me, Tom didn't, and I managed to find the product I had been promised (and paid for) elsewhere but didn't receive. Thank you for your excellent customer service!

2025年9月25日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,

Josephine, thank you for this lovely feedback. I’m really glad we could help you find the product you’d been trying to get elsewhere. You stayed patient through the process, and it was a pleasure making sure everything worked out the way it should.

If you ever need support again, I’m right here.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち5の評価

Huawei Pura 80 Ultra

Love the phone. Miss Huawei phones and was really happy I could buy it from here.

2025年9月28日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,
Thanks so much for your review! Great to hear you’re loving the Huawei Pura 80 Ultra. A lot of people miss Huawei phones, so I’m glad we could help you get one you’re happy with. If you ever need support or have questions down the road, I’m here to help.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち5の評価

Samsung Galaxy S25 Ultra Titanium Jet Black Brand new

Lowest prices for original Samsung items and great customer service with quick responses that made sure I would receive my phone on time. I strongly recommend Wisemarket. Thank you so much!

2025年10月24日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,
Eremoana, thank you so much for your kind words. I’m really glad to hear your Galaxy S25 Ultra arrived on time and that everything went smoothly while you were staying at the resort. You stayed patient through the updates, and it was a pleasure making sure the delivery lined up with your travel schedule.

If you ever need help again, I’m here for you.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち1の評価

The worst experience ever

The worst experience ever. Placed my order on 06.10.25 and received it on 23.10. 25 and only because I requested refund for my order on 17.10.25 as there was no reference number provided or anything to get an idea if they were posted at all . Would never use it again and would never recommend to anyone. Poor service and very poor communication

2025年10月23日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,
Elena, thank you for sharing your experience. I’m truly sorry for the delays and the lack of clear updates while you were waiting for your order. You reached out multiple times and provided the updated address promptly, yet you still didn’t receive the communication you should have. That isn’t the level of service we aim to deliver.

Your feedback has already been passed to our team so we can improve both our dispatch workflow and how we communicate tracking details, especially when there are address issues or carrier delays.

If there’s anything still unresolved or if you need support with your order now that it has arrived, I’m here to help and will make sure it’s handled promptly.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

5つ星のうち5の評価

Ordered and arrived so quickly

2025年9月27日
自発的なレビュー
Wise Market ロゴ

Wise Market からの回答

Hi there,

Thanks, Daniel! Always good to hear when an order beats the clock. We’ll keep the pace up for your next one too.

Warm regards,
Tom
Customer Support Executive
WiseMarket.com.au
📦 Fast Delivery | 💬 Real Support | 🔒 Safe Shopping

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