Very happy with them. Prices very competitive and extremely happy with the service. Ordered on the Saturday on Easter weekend, despatched Easter Monday from Spain, and arrived in the UK less than 24 h... もっと見る
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Was a little bit concerned about some of the bad reviews on here withsunglasses.co.uk I didn't realise they were coming from Spain but no problems at all, ordered Thursday afternoon were on my doorste... もっと見る
Placed order on the evening of the 3rd October & still waiting for delivery. Poor service & no communication. Still waiting. This morning, finally some communication from this shambolic Company... もっと見る
企業が回答しました
Excellent experience buying from Withsunglasses! The shades were a great price (made me slightly wary) but the customer service and delivery were brilliant. Quickly received, with some sweets in there... もっと見る
Just buy them!
Excellent experience, although i didn’t realise the sunglasses were actually coming from spain so the 24hours free shipping was basically 3 days, for sure the cheapest site and excellent products. Buy with confidence, aurely will buy again. Totally worth it!
2018年1月23日
自発的なレビュー
glasses.co.uk からの回答
Thank you so much for your review. We would just like to clarify that our delivery times are Monday - Friday only, as per our delivery conditions orders made after 3pm on a Friday or weekend will be processed the following Monday. Your order was processed and sent out the following Monday and was received by you the next day. We are glad that you love your glasses, and look forward to you shopping with us again :)
Great price, but lengthy delivery timescale.
Very good price on the fantastic SMITH IO/X Ski/Snowboard goggles I bought from here. However, shipping took longer than the 10working days promised (my package was delivered 17 calendar days after placing my order). This might be because it appears that it was sent from Spain. I would still use these guys again in the future, but only if I was not in a hurry for the items!
2018年1月22日
自発的なレビュー
glasses.co.uk からの回答
Thank you for your review. We would just like to clarify that our delivery times are Monday - Friday only and as per our delivery conditions, orders made after 3pm on a Friday or weekend will be processed the following Monday. Your order was processed the following Monday (as it was made on a Friday evening) and was delivered to you on the 10th working day.
Although we are based in Spain, we are proud to say that the majority of our orders that are part of the 24 hour delivery are delivered in time. All orders that are part of the 10 working day delivery are also sent out with for a next working day delivery once received from the official manufacturer.
We look forward to you shopping with us again.
Great service
Great service - on time, exactly what I ordered and at the best price!
2018年1月22日
自発的なレビュー
Excellent service
Excellent service. The glasses are totally original. Highly recommended
2018年1月22日
自発的なレビュー
Excellent service and keep you updated …
Excellent service and keep you updated throughout and very fast delivery !
2018年1月21日
自発的なレビュー
Fast delivery
Fast delivery, excellent communication, items as described, many thanks!
2018年1月15日
自発的なレビュー
Exclelent service and delivery
Exclelent service and delivery. The price was fantastic. Would definately use this company again.
2018年1月15日
自発的なレビュー
Great product but it took much longer …
Great product but it took much longer to arrive then originally told.
2018年1月14日
自発的なレビュー
I am happy with my Ray-Ban sunglasses …
I am happy with my Ray-Ban sunglasses !
Quick delivery !
2018年1月13日
自発的なレビュー
Smith Goggles arrived fast! Great site
Ordered Smith snowboard goggles. Was skeptical at first being a low price and having never ordered from here before - however pleasantly surprised at how quick the items arrived! Overall great experience and have recommended my friends to the site.
2018年1月10日
自発的なレビュー
Perfect sunglasses
Perfect sunglasses, previously purchased these sunglasses directly from police but they are now unavailable, arrived within 5 days!
2018年1月3日
自発的なレビュー
speedy delivery
2018年1月3日
自発的なレビュー
Do not purchase anything from here
Do not purchase anything from this website unless you are prepared to wait at least 10 weeks. Ordered a pair of ski goggles as a Xmas present at least 2 weeks before to then receive an email 2 days before Xmas day to say they won’t be delivered until the 27th. I then receive an email again on 28th to say that they will now take another 10 weeks to be delivered. This company is so hard to get hold of, the phone just rings and rings, very poor customer service. Unfortunately I will not be ordering from here again!!
2017年12月29日
自発的なレビュー
glasses.co.uk からの回答
We are sorry to read that you have had a bad experience with your purchase. We received your order on 12th December, meaning that there was a possibility that you would have received your order after Christmas - 10th the working day. We informed you that the delivery from our manufacturer would not be receive [by us] until after Christmas and offered you an alternative that would have been delivered in time for Christmas. You believed this to mean that you would receive it by 27th December and therefore we apologise for the confusion caused from our message.
We received a further update from the manufacturer that affected your order and advised you accordingly.
It is a surprise that you mention that we are a hard company to get a hold of. We have various means of communications for you to contact us on which are all easily found on the homepage of our website. However, should you have attempted to contact us outside of our working hours we would be unable to respond to your correspondence until to the following working day.
We hope that this has provided further clarification and once again, we would like to apologise for your experience that led you to provide this review.
brilliant service
brilliant service
product I ordered now discontinued however Withsunglasses offered me an alternative v similar product. Arrived within 48 hours following my confirmation I wanted the alternative. Fabulous considering it was the week before Christmas
thank you
2017年12月25日
自発的なレビュー
Recently bought 2 new pairs of Gucci …
Recently bought 2 new pairs of Gucci sunglasses from this company. Delighted with both pairs. Great price too.
2017年12月25日
自発的なレビュー
No Delivery after over 3 weeks and terrible service
Sunglasses have not been delivered as promised and I’ve sent emails to which I’ve had no response now.
I was happy to wait for the 10 days but after the 10 days passed with no news I chased to be told I could have an alternative pair from a different brand or wait another 10 days. I elected to wait another 10 days on the condition that I would eventually get them but I’ve had no response.
I’m now left without a Christmas gift and can’t even get any confirmations order will ever be fulfilled as when asked for assurance I get no reply.
At this point I can’t recommend this company.
2017年12月19日
自発的なレビュー
glasses.co.uk からの回答
We would like to offer our sincere apologies for the delay in responding to you. As you are able to see from our other positive reviews, not responding to our customers in not common practice. Do to the Christmas period our response time via email has increased and we are doing our best to respond as quick as possible. We would like to suggest that that for a speedier response you are able to contact us by telephone, Livechat and WhatsApp. We have spoken with your regarding this and confirm that you order has been sent.
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