Wordtune is a great tool to have, especially when I need help finding the right way to say something. I like that it offers several rewrite options and suggestions, which gives me a broader perspecti... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Word Tune is a scam! It is impossible to cancel your subscription. They pretend that canceling is easy, but in fact there is no way that I can find to do this. I disputed their $83 charge with my... もっと見る
企業が回答しました
Wordtune is great for improving my wring quickly. It helps me rewrite sentences to sound clearer and more natural, and the tone options make it easy to match what I'm trying to say.
企業が回答しました
Definitely satisfied, but... I love the web-based version. In the future, I will rate the app 5 stars once it becomes more stable (sometimes it doesn't recognize the selected text) as well... もっと見る
企業が回答しました
企業情報
当該企業による記述
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
連絡先
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, イスラエル
- help@wordtune.com
- wordtune.com
4.1
ほぼ満足
577件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding Writing Support Tool – Highly Recommend!
Wordtune has been an invaluable companion in enhancing my writing clarity and efficiency. The intuitive suggestions and seamless user experience have truly set this tool apart.
I’m only leaving because my new position no longer requires extensive writing support, but I am incredibly grateful for how Wordtune helped elevate my work.
Thank you, Wordtune team, for such a fantastic product! Highly recommended to anyone looking to improve their writing! 5 stars!
2024年12月30日
自発的なレビュー
Wordtune からの回答
Hi,
Thank you for your positive feedback. Wordtune appreciates your kind words and is glad to hear you had a positive experience.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Hope you have a great day! Happy writing.
Wordtune からの回答
Hi Mo,
Thank you for your positive feedback. Wordtune appreciates your kind words and is glad to hear you had a positive experience.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Hope you have a great day! Happy writing.
I signed up on Black Friday for 40% off…
I signed up on Black Friday for 40% off a yearly subscription. The subscription came out of my account after the automatic three-day trial so I was billed after Black Friday, which meant that I was charged the full price. This is false advertising. I have tried to contact Wordtune but I am still waiting for their support team to respond. I await a refund for the discounted amount.
Since I wrote this review, Wordtune has resolved the issue, and I had a positive experience with their team.
2024年11月29日
自発的なレビュー
Wordtune からの回答
Hi Christine,
Thank you so much for bringing this to our attention. We're sorry that you came across this issue while using our product. We understand that this situation can be frustrating, and we apologize for that.
We hope you will allow us to make things right with you, and to help you have a smoother Wordtune experience. Please let us help you by sending us an email at: help@wordtune.com or you may provide your email address here so that we can take a look at your email request and help resolve your issue right away.
Our team would gladly look into it. We hope to hear from you soon!
Wordtune has been an amazing tool.
2024年12月4日
自発的なレビュー
Wordtune からの回答
Hi Nancy!
Thank you for your positive feedback! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service. Your satisfaction is our top priority, and it is truly rewarding to know that we were able to meet your expectations.
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have. We're always here.
Happy writing!
J'ai eu le plaisir de parler à Justine…
J'ai eu le plaisir de parler à Justine qui m'aidé a avoir un remboursement de 40% suite à un renouvellement sans autorisation. Justine était rapide a resolu mon problème. J'apprécie vraiment leur professionnalisme et leur dévouement pour m'aider.
2024年12月2日
自発的なレビュー
Wordtune からの回答
Hi Ghizlane!
Thank you for your positive feedback! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with one of our support expert, Justine. Your satisfaction is our top priority, and it is truly rewarding to know that we were able to meet your expectations.
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have. We're always here.
Happy writing!
Very helpful application
2024年11月26日
自発的なレビュー
Wordtune からの回答
Hi Pinhast!
Your feedback is greatly appreciated. It’s our pleasure to hear that Wordtune was able to assist you and help you achieve your goals. That's what we're here for!
If you have any further questions or feedback please feel free to reach out at help@wordtune.com
Happy writing!
Effortless experience
2024年11月15日
自発的なレビュー
Wordtune からの回答
Hi Jessie!
Thank you for the time you took to write such great feedback! We are glad you're enjoying your app experience!
We appreciate you, and we're so glad to have you around. Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have.
Happy writing!
I had the pleasure of talking to Niki
I had the pleasure of talking to Niki, and I couldn’t be more impressed with the level of support I received. Niki was not only incredibly knowledgeable but also patient and attentive throughout the entire process. Niki took the time to understand my issue, provided clear and effective solutions, and followed up to ensure everything was resolved to my satisfaction. I truly appreciate their professionalism and dedication to helping me.
2024年11月15日
自発的なレビュー
Wordtune からの回答
Hi Krenare,
We really appreciate the time you took to write such great feedback! All feedback is highly appreciated, as it enables us here at Wordtune to further develop our products and services.
We’re very grateful for customers like you and hope you stick with us for years to come!
Have a great day!
My niece was on my laptop an…
My niece was on my laptop an accidentally subscribed to this tool. I’ve tried contacting their chat and emailed them but have received no response all I’m getting is that it cannot be refunded. I tried multiple times to cancel this subscription and the website kept crashing next thing I know there’s £92 taken from my account that it doesn’t look like I’m going to get back!! I’ve lost my job and explained that multiple times and there’s no response at all!
2024年11月10日
自発的なレビュー
Wordtune からの回答
Hi Cloe!
Thank you so much for bringing this to our attention. We're sorry to hear you had trouble cancelling your account.
We take our users' concerns with the utmost importance and urgency, and we hope you would allow us to make things right with you, and hopefully turn this into a smoother Wordtune experience.
Keeping that in mind, we're requesting a few information from you to verify the details we have on file and have this resolved as soon as possible.
We hope to hear from you soon!
Unauthorized Subscription Renewal without any Refund
I was accidantally charged last year for unauthorized subscription renewal and immediately cancelled my renewal. This year AGAIN they charged me for subscription renewal. I don't know why they keep stealing from poor people but there should be a way to cancel the subscription without any tricks. They don't let me cancel my subscription and charge me every year. They don't respond to emails/chats/and there is no customer service. There is only one but saying we don't have any refunds. But they don't respond to unauthorized subscription renewal!
2024年11月7日
自発的なレビュー
Wordtune からの回答
Hi there!
Thank you for taking the time to share your thoughts with us. We apologize for any frustration caused by this situation.
Please note that our plans are recurring, which means they will automatically renew at the end of each billing cycle. This is also stated in our Terms of Use (https://www.wordtune.com/terms-of-use) to ensure our users are informed. In addition, users have the option to cancel their subscription through their account page if they do not wish to have their subscription automatically renewed. Please refer to this article for detailed instructions: https://support.wordtune.com/en/articles/5304438-how-to-cancel-my-wordtune-plus-or-unlimited-subscription
We hope you will allow us to investigate this further, and to help you have a smoother Wordtune experience. Please let us help you by sending us an email at: help@wordtune.com
Our team would gladly look into it. We hope to hear from you soon!
Great Application
2024年11月7日
自発的なレビュー
Wordtune からの回答
Hi Issa!
Thank you for your positive feedback. Wordtune appreciates your kind words and is glad to hear you had a positive experience.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Hope you have a great day! Happy writing.
Powerful accurate re-writing site
This site helped tremendously when it came to rewording sentences and paragraphs we were stuck on. Site rewrites quickly and accurately. Highly recommend to anyone looking for the extra little push to get them through.
2024年11月2日
自発的なレビュー
Wordtune からの回答
Hi Brandon!
Thank you for your positive feedback. Wordtune appreciates your kind words and is glad to hear you had a positive experience.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Hope you have a great day! Happy writing.
If you cancel your subscription
If you cancel your subscription, please screenshot it and save it. If you are charged $119.88 for a recurring subscription you will NOT be able to get your money back. Please check BBB reviews. Also, if you try to contact their customer service, good luck. They operate by chat and it can take 24 hours to respond back to you, if they respond. I did try sending emails, they never responded! I had to reach out to their parent company, AI21 labs. Seems like I finally got a response via chat the next day. So if you like poor customer service this is the company for you.
2024年10月31日
自発的なレビュー
Wordtune からの回答
Hi Chris,
Thank you for sharing with us your experience. We understand that this situation can be frustrating, and we apologize for that.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use (https://www.wordtune.com/terms-of-use) to ensure our users are informed. In addition to this, users always have the to option to cancel their subscription through their account page to stop the auto-renewal of their subscription. You may check out this article to know how: https://support.wordtune.com/en/articles/5304438-how-to-cancel-my-wordtune-plus-or-unlimited-subscription
We hope you would allow us to make things right with you, and to help you have a smoother Wordtune experience. Please let us help you by sending us an email at: help@wordtune.com
Our team would gladly look into it. We hope to hear from you soon!
We are here for you.
Wordtune is an excellent software
Wordtune is an excellent software for writing. It provides ample of alternative selection to choose from. Whatever problems you encounter, their staff are always helpful and response very quickly.
2024年10月30日
自発的なレビュー
Wordtune からの回答
Hi Po Yu!
Thank you so much for taking the time to leave your feedback, and share features you enjoyed from Wordtune. We love hearing from our users, it puts a smile on our faces.
We hope you stick around. We're glad to have you here.
Happy writing!
I have had a great experience with word…
I have had a great experience with word tune. Starting school again after being away for 10 years and having children, I was very uncertain of my writing. Through word tune, I was able to effectively and easily paraphrase, shorten, and write more professionally and concisely. They also have the best customer service support.
2024年10月18日
自発的なレビュー
Wordtune からの回答
Hi Hina!
Thank you for taking the time to write us a feedback. We take pride in providing exceptional quality and ensuring that our customers have a seamless and enjoyable experience. It is through feedback like yours that we are able to continuously improve our product. Your input is invaluable, and we are grateful for your support.
Please know that we are always here to assist you and address any concerns or questions you may have. Our dedicated team is committed to providing excellent service and ensuring that you have a positive experience with us.
Once again, thank you for your positive feedback. Have a great day!
Wordtune is great but...
It is an excellent grammar and spelling checker. I wanted to install it today, and I discovered it was no longer available on the Chrome web store. Several days ago, I had to uninstall it because it didn’t want to load or show a pop-up window when I clicked on the icon. Does anyone on the team know what happened? It is a hassle to type the web client’s URL constantly or search through your browsing history to find it. What a bummer.
2024年10月18日
自発的なレビュー
Wordtune からの回答
Hi Filip!
Thank you for taking the time to write us a feedback. We take pride in providing exceptional quality and ensuring that our customers have a seamless and enjoyable experience. It is through feedback like yours that we are able to continuously improve our product. Your input is invaluable, and we are grateful for your support.
Please know that we are always here to assist you and address any concerns or questions you may have so we've requested more information from you so we can better assist you with this and rest assured, our dedicated team is committed to providing excellent service and ensuring that you have a positive experience with us.
That's what we're here for! If you have any further questions or feedback please feel free to reach out at help@wordtune.com or through out Help Center: https://support.wordtune.com/en/
Talk to you soon!
Absolutely appalling
Absolutely appalling
I entered a free trial for their premium membership, which i then cancelled on the last day before I was supposed to be charged. That took over 5 tries to do, as their website kept not allowing me to cancel and crashing me out the server. I received no confirmation of cancellation, to then look into my bank account the next day and they have taken over £90. I did not receive no notification to state my free trial ended or a confirmation of payment absolutely nothing, and I evidently did not want to pay £90 for something i only needed to use once. I then contacted them on their live chat which seems to be their only way of contacting, to be told by a robot refunds aren’t available and for my chat to be deleted, i then continued to open new chats in order to speak to someone that is not a BOT, and still have gotten no where. They are a scam, I should be refunded my money back, yet they never respond nor do they have another method of contact. I will be reporting them.
2024年10月1日
自発的なレビュー
Wordtune からの回答
Hi Bianca!
Thank you for sharing with us your experience. We understand that this situation can be frustrating, and we apologize for that.
We hope you would allow us to make things right with you, and to help you have a smoother Wordtune experience. We have received your inquiry on our website, and one of our Support Experts will be reaching out to you as soon as possible.
Please expect an email from help@wordtune.com. See you there!
After so many years
After so many years, I decided to go back to school and pursue continuous learning. However, I quickly realized that the education system has changed significantly since I was last in school, and I needed some help to catch up. Thankfully, I stumbled upon this app, and it has been a huge aid in my studies.
2024年9月25日
自発的なレビュー
Wordtune からの回答
Hello Esperanza!
We really appreciate the time you took to write such great feedback! Thank you for sharing how Wordtune has helped you with your studies and we are glad you are enjoying!
All feedback is highly appreciated, as it enables us here at Wordtune to further develop our products and services.
We’re very grateful for customers like you and hope you stick with us for years to come!
Have a great day!
Wordtune is very helpful tools
Wordtune is very helpful tools, I really recommand it.
2024年9月28日
自発的なレビュー
Wordtune からの回答
Hi Maede,
Thank you for the recommendation! We're so glad to hear that Wordtune has been helpful for you.
Please know that you can always reach out to us through (help@wordtune.com) with any questions or concerns you may have.
Have a great day!
Wordtune からの回答
Hi Ocean!
Thanks so much for the great feedback! We’re glad you’re happy with the product and our support.
Please know that you can always reach out to us through (help@wordtune.com) with any questions or concerns you may have.
Have a great day!
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。