False Advertising & Shocking Customer Service Absolutely terrible experience with Wowcher and Travelodeal. The deal I purchased was completely misleading – the advertised price was nowhere near wh... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
False Advertising & Shocking Customer Service Absolutely terrible experience with Wowcher and Travelodeal. The deal I purchased was completely misleading – the advertised price was nowhere near wh... もっと見る
企業が回答しました
Wowcher offer the most incredible deals across a plethora of different types of areas that saves you a mini fortune! Its so simple and easy to make a purchase and you've grabbed yourself an absolute b... もっと見る
企業が回答しました
Absolutely appalling!!! I brought a voucher from them for a Mother’s Day gift. My mum has gone to redeem the voucher, only to find out the merchant they have sold it for has closed down! I messaged... もっと見る
So easy to book a voucher for a restaurant massage and everything else you need as a instant gift for Christmas birthdays extra. We as a family and our friends love to use these for a family meal out... もっと見る
企業が回答しました
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Wowcher からの回答
I bought 2 vouchers for a pub doing Cocktails and when we went to the pub they would not except as it was the old company but yet they are still selling them. So requested a refund which was NOT straight forward as I got credit instead. Went to try use the credit and could not as they was nowhere to tick the box to use the credit emailing them since the 2nd of February to today and all I am getting is refresh the page, try from another computer which I have done and still nothing.
I have given up and out of pocket by €30.
I WILL NEVER SHOP WITH THEM AGAIN AND NEITHER SHOULD YOU 😡😡

Wowcher からの回答

Wowcher からの回答
Ordered 2 olive trees. These were to be delivered on or before the 17th March.
Contacted the supplier twice by emailbut have not got a response. Contacted wowcher by email and cc ed me an email to the supplier but still no response. emailed wowcher again but still awaiting a responce. No offer of a refundyet.

Wowcher からの回答
It took me a while to get how it works as I’m 67. But my recent purchase was very quick & easy
Many thanks
Patrick

Wowcher からの回答
Avoid this site..took the money but never received my order..customer service is awful

Wowcher からの回答
"Thank you for your response to my query with regarding my last order, it clearly wasn't addressed from my side! I'm very greatfull for you're understanding & credit given in view of the situation"

Wowcher からの回答
AVOID AVOID AVOID- This company took my money for an apartment weekend away booking. They did not pay the merchant who contacted me a week before leaving saying they could get no help or payment from them for months and if I didn't pay they would be left with no choice but to cancel. I also tried contacting them and they have the worst customer service I have ever encountered and the merchant said the same. The so called number you can call for help is permanently closed. In order to go on the trip I had to pay the person directly and now am waiting on a refund for my voucher. Absolutely appalling treatment of customers. AVOID
I see wowcher below offering help now and saying if I provide more information- even though you have refused any help up until now- just given nonsense responses. It is a booking in anjore house- if you want to help then contact us- dont pretend to be helpful on here since you got a bad review for poor service.

Wowcher からの回答

Wowcher からの回答
Very easy to purchase, great value voucher. Will definitely use wowcher again.

Wowcher からの回答
Very easy to book on the wowcher website. Great value . Received confirmation email straight away.
Very happy

Wowcher からの回答
Great reduction easy to complete purchase online.
Fast and efficient

Wowcher からの回答
I have paid for this product and have not received
it could you please let know what to do.
My name is Steven Higgins
Address = 4 Carrigmannon Woods, Glynn, Wexford
This very urgent!!!
Microsoft Office Professional Plus 2024 Software License – Digital Download, Professional Edition for Windows 10 & 11
€24 instead of €385.57 for a Microsoft Office Professional Plus 2024 from ZAK Learning - save 94%

Wowcher からの回答
If I could give this Company 0 stars I would. I have bought many things off wowcher and have never had a problem until I had a problem!!!!.
Bought a matress through thier company from cloud9yn. Redeemed voucher then read the reviews of this company. Contacted the company to cancel my order less than 48hrs after so well within the 16 days that wowcher states on thier website that you have for refunds cancellations or returns. Company refused as delivery had already been paid and processed. I stated that I had done this within time limit and was ignored. Got a message regarding delivery. Messages back telling them under no circumstances to deliver this matress. This was also ignored. Second message received with a delivery date. Again messaged again ignored. 3rd message with delivery time slot. Same reply ignored again. When they rang me to deliver I told them I would decline the delivery as wanted a refund. Man very abrupt with me in the phone then out phone down on Me!!!. So no matress was delivered. This was nearly 3 weeks ago now!!!!.contacted wowcher who started a 3 way email between them myself and the company giving the company 72hrs to reply to my messages!!!! And believe me they use the whole 72hrs to make me wait. They replied saying as delivery company has been paid a full refund is not possible. The delivery charge was £5 90. I told them to keep that and just give me the difference which was £158.00. They have replied to me and wowcher 4 times now with the same message completely ignoring what I've said and a full refund is not possible. Nearly 3 weeks going round in circles with no help from wowcher Whatsoever even though thier own policy states you have 16 days. Send a message privately to wowcher via WhatsApp rather than using the 3 way email as getting absolutely nowhere and instead of replying or helping they sent the message I had sent to them to the bloody company giving them yet another 72 hours to reply to a message that wasn't even for them!!! Absolutely disgrace to treat customers this way. And to make matters even worse this company cloud9yn is STILL on wowchers website after millions of complaints allowing people to continue to be ripped off!!!this is completely unacceptable. Wowcher it is your responsibility to help out customers who have bought sub standard products via your company #reply to wowchet how much more information do you actually need!!!! And we're do i contact you?through your WhatsApp which is exactly what im doing now and am getting completely ignored!!!?????

Wowcher からの回答
I received my order 5 days after placing it. I'm so impressed, it's exactly as described.

Wowcher からの回答
Just ordered the 11 piece garden set.
Really easy to order and cannot wait to receive it.

Wowcher からの回答
Amazing and easy to make shopping for yourself I really recommend 😉

Wowcher からの回答
Did not receive my item.
SCAMMERS..
will not buy from them again....
DO BUY FROM THEM....

Wowcher からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。