Wowcher レビュー 2,968

very easy and more inporant fantastic savings
Amazing savings

I love the offers by wowcher and very happy with their service

I am very disappointed with the customer service from Wowcher.

I purchased a deal (Order #51XXX181), and the third-party merchant has already agreed to provide a refund. However, they have since stopped responding and no refund has been processed.

I contacted Wowcher via WhatsApp on 11th March to resolve this, but communication has now stopped despite following up.

As the merchant is unresponsive and Wowcher has not assisted, I am now escalating this through PayPal.

I would appreciate an urgent response from Wowcher to resolve this matter.

Edit (20 March 2026):
After posting this review, Wowcher has now contacted me and confirmed that a refund will be issued. While I appreciate the resolution, it’s disappointing that it required a public review to prompt action.

I was sold a 5* Hilton beach hotel half board with direct flights from Edinburgh voucher from Wowcher for Travelolo and was told by Travelolo the holiday doesn’t exist and they are not refunding me as it was an error on Wowchers website. Wowcher are refusing the refund also and both companies are signposting me to each other and nobody is taking responsibility.

If I could give zero stars I would. I bought some bowls advertised as Le Creuset cereal bowls. It wasn't until I redeemed the Wowcher that I noticed the dimensions of the bowl. 12cm diameter. That's not a cereal bowl. I immediately contacted them for clarification and the supplier said the dimensions were correct. I have screenshots showing them advertised as cereal bowls and the plates on the same ad were advertised as dinner plates despite actually being small side plates. Over a week ago I said I wanted to cancel the order. I've received 2 emails from the supplier offering ANOTHER SET of the same uselessly small bowls, or a refund minus postage. I replied twice saying I want a refund and there's no postage because they haven't been sent out. Over a WEEK later I've been told the goods have now been dispatched to me. That's 8 days AFTER I cancelled. The advert was deliberately misleading, the photos are not of the goods you are buying. The text is at odds with the dimensions. "Dinner plates for entertaining guests" - 22cm. "Matching cereal bowls" - 12cm. Avoid this company. I feel like I've been absolutely conned.
Edit: Wowcher's response below is ludicrous. I've been talking to them for over a week and they've achieved nothing.

Voucher was so easy to use and voucher arrived immediately. Great value too

Having very bad experience with voucher I have bought two items on 29/01/2026which I have never received. I asked for my refund which they said they will sent into my Wowcher account. It has been over a month and they keep saying the same thing all over again to sign in so I did almost every day and still no money has been put in my Wowcher wallet account
I am very disappointed. so beware when you buy anything on Wowcher.

Simple and easy to use. Decent bonus discount also helps.

I bought a ralph lauren sleeveless jacket, only to find out when I got it , it was from China, fake,very bad copy , but its been advertised as the real thing , wowcher on there page off advertised products have the same reviews from everyone, as fake , copy ... but wowcher still selling , STAY AWAY FROM WOWCHER .

I must say i have never experienced such kindness and thoughtfulness i put my order in wrong and i emailed them and they sorted it fantastic service

Wowcher an absolute nightmare. Never again will I even look up their site.. Ordered a kettle and toaster set. Money taken immediately as was postage but then I received an email to say they didn't have product. I'm still awaiting a refund. This is the second time this has happened. There's something wrong with this site. Why advertise products ,take the money and set up the voucher for delivery and then say they don't have product. Two weeks now and no refund but very quick to take money when they havent the goods in stock.

This is a great product for older skin.this is my 6th order i wont use anything else..Delivery time is a bit slow but i order well in advance..
Deirdre O'Brien.
10/03/26.

Scammers, avoid at all costs!

Great deal on the Game of Thrones tour. Also bought one as a gift and had an e-gift mail sent which was lovely.

I am really disappointed to be sold problematic vouchers on this site , one of which upon purchasing was categorised as expired and the other voucher has been declined by the skin clinic. I initially raised my concern by WhatsApp and was assured that my query would be addressed within 48 hours . This has not happened . I am really concerned about how this site is operating based on the content of the conversation I had with the skin clinic involved . I would like my complaint sent via what’s app and email addressed promptly.

Bought a hotel stay in December, I got an email from woucher saying my voucher was on its way, I didn't receive it for another 3 weeks by which time the voucher had expired, I contacted woucher to explain but just kept getting same reply, your voucher has expired so no refund, don't waste your money on this scam of a website

Fast and easy to redeem - great value

Great deals at brilliant prices

Wowcher offer the most incredible deals across a plethora of different types of areas that saves you a mini fortune! Its so simple and easy to make a purchase and you've grabbed yourself an absolute bargain in seconds. My experiences have been amazing each and every time. I highly recommend it to everyone 🙂

This website is a complete scam. I ordered a product weeks ago. I got no shipping update, no tracking number and no delivery. I contacted their support on WhatsApp and could tell from their replies that they are using translation software and AI as the replies are just stock rubbish. They talk a lot but nothing happens. Judging from the other reviews and my own experience, I don’t think they even have product for sale.
Save your money and buy from a legitimate company instead. This place is clearly a scam operation. I lost no money as I paid with PayPal and got full refund. PayPal didn’t even question my refund which makes me believe that they know all about this scam operation.