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1BoxOffice レビュヌ 320

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TrustScore 5段階評䟡の4

4.0

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Super goede ervaring met dit bedrijf. Tickets voor Lazio Roma tegen Atalanta Bergamo gekocht. Deze kregen we een paar dagen voor de wedstrijd via de mail binnen. Uiteindelijk door omstandigheden nog e... もっず芋る

5぀星のうち4の評䟡

A personal data request is too much pushy: you will need to provide us with the below information within 24 hours so we can deliver your ticket(s) without any delay. Failure to provide us with the at... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Pleasantly surprised. Searched online for various companies and decided to go with 1boxoffice. Slightly nervous ordering from an online company but tickets were sent as promised. Seats were decent vie... もっず芋る

5぀星のうち2の評䟡

J'ai acheté mes 2 billets,5 mois à l'avance pour avoir de belles places pour l'anniversaire de mon fils. J'ai payé mes 2 places 233€ hors taxes . Au final , j'ai reçu 2 places pour 120€ trÚs mal... もっず芋る

䌁業が回答したした

䌁業情報

  1. むベント チケット販売業者

圓該䌁業による蚘述

1BoxOffice is a leading global online ticket marketplace specialising in premium and hard-to-find event tickets for football, sports, and live entertainment worldwide. We help fans buy event tickets online securely and with confidence, connecting them to unforgettable live experiences at major stadiums, arenas, and venues across the globe. At 1BoxOffice, we make it easy to purchase football tickets online for some of the world’s most in-demand teams, including Arsenal, Chelsea, Liverpool, Manchester City, Manchester United, Tottenham Hotspur, FC Barcelona, Real Madrid, Juventus, AC Milan, and Benfica. Whether you are looking for last-minute match tickets or planning ahead for a big fixture, our platform provides access to a wide selection of seats for domestic and international matches. We also offer tickets for the biggest football competitions, including the English Premier League, UEFA Champions League, Europa League, FA Cup, La Liga, Serie A, Bundesliga, and the World Cup. From league clashes and cup finals to European nights and international tournaments, 1BoxOffice helps fans experience football live, no matter where they are in the world. Beyond football, 1BoxOffice is a trusted destination for major sporting and entertainment events, including Formula 1 (F1), Tennis tournaments, Boxing, UFC, fireworks displays, and special live events. Our extensive network of verified sellers allows us to provide access to events that are often sold out or difficult to obtain through primary channels. We are committed to delivering a smooth, transparent, and secure ticket-buying experience. Our user-friendly platform, secure checkout process, and dedicated customer support ensure peace of mind from purchase to event day. Whether you are a lifelong supporter, a travelling fan, or looking for a unique live experience, 1BoxOffice is here to help you get closer to the action. Join thousands of customers worldwide who trust 1BoxOffice to buy tickets online for football matches, sports events, and live entertainment — and turn unforgettable moments into lasting memories.

The Most Trusted Marketplace for Event Tickets

圓該䌁業による蚘述

Our Promise: Reliable Tickets, On Time
At 1BoxOffice, we pride ourselves on being the most trusted ticket marketplace. Our excellent Trustpilot rating, backed by our reviews, is a testament to our unwavering commitment to delivering the highest-quality experience for our customers. We partner exclusively with trusted and approved ticket specialists, ensuring that every step of your ticket-buying process is reliable and stress-free — so you can focus on enjoying the Event!
150% Money Back Guarantee
Our customers receive their tickets 99.95% of the time on time. In rare cases, our Money Back Guarantee applies. Now that's what you call a 150% money‑back guarantee!

150% Money Back Guarantee

Secured Ticket Booking

Our customers receive their tickets 99.95% of the time on time. In rare cases, our Money Back Guarantee applies. Now that's what you call a 150% money‑back guarantee!

連絡先

4.0

ほが満足

TrustScore 5段階評䟡の4

320件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 66に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Everything correct and very fast 100


Everything correct and very fast 100 Form 100 Points for you

2026幎1月21日
1BoxOffice ロゎ

1BoxOffice からの回答

Dear,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち4の評䟡

Price is very...

2026幎1月23日
1BoxOffice ロゎ

1BoxOffice からの回答

Dear Alberto,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち5の評䟡

problme receiving etickets that have


problme receiving etickets that have been solves very quickly !

2026幎1月23日
1BoxOffice ロゎ

1BoxOffice からの回答

Dear Gregory,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち5の評䟡

I received the tickets for the game


I received the tickets for the game easily and on time.

2025幎12月9日
1BoxOffice ロゎ

1BoxOffice からの回答

Dear Ahmad,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち5の評䟡

All was great at all

All was great

2025幎12月9日
1BoxOffice ロゎ

1BoxOffice からの回答

Dear Ahmed,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち4の評䟡

كل ØŽÙŠ ؚموقعكم جميل المصداقية والثقة وكل 

كل ØŽÙŠ ؚموقعكم جميل المصداقية والثقة وكل مؚاراة حجزتها عن طريق موقعكم وصلتني ؚالوقت المحدد ولا قد تأخرت علي
العيؚ الوحيد هو ارتفاع الاسعار ؚصراحة .

2025幎12月9日
1BoxOffice ロゎ

1BoxOffice からの回答

Dear Ahmed,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち5の評䟡

Perfect and thank you !

Excellent and prompt service with full communication - even got an upgrade and all in time for the game- despite purchasing close to the game. Highly recommended and will be back !

2025幎12月13日
自発的なレビュヌ
1BoxOffice ロゎ

1BoxOffice からの回答

Dear Qaiser,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち5の評䟡

great communication

great communication, very friendly, no problems

2025幎11月26日
1BoxOffice ロゎ

1BoxOffice からの回答

Dear,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち5の評䟡

Tickets worked fine

Tickets worked fine. Would recommend.

2025幎11月20日
1BoxOffice ロゎ

1BoxOffice からの回答

Dear Thomas,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち5の評䟡

great customer service, goes above and beyond

Great customer service

2025幎11月27日
自発的なレビュヌ
1BoxOffice ロゎ

1BoxOffice からの回答

Dear,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

5぀星のうち3の評䟡

not getting tickets on purchase

2025幎10月19日
1BoxOffice ロゎ

1BoxOffice からの回答

Hi André,

Thank you for your feedback. I’m sorry to hear you were concerned about not receiving your tickets immediately after purchase.

For clarity, tickets are delivered once the official event organisers release them, which is typically around one week before the event date. This is standard industry practice for many major events.

To give our customers confidence, we provide a guaranteed delivery window of 24–48 hours before the event, and this is clearly mentioned across several pages of our website.

We always ensure tickets are delivered securely and on time, and we appreciate your understanding of the process. If you have any further questions, we’re here to help.

Kind regards
1BoxOffice Customer Service Team

5぀星のうち1の評䟡

Got screwed

Got screwed, f you honestly!

2025幎9月19日
1BoxOffice ロゎ

1BoxOffice からの回答

Hi Riku,

We’re really sorry to hear that you feel this way — this is absolutely not the experience we want for any of our customers.

We’d like to understand what happened and resolve the issue for you as quickly as possible. Could you please contact us directly with your order number so we can look into this immediately?

Our team is here to help and ensure you receive the support you need.

Kind regards,
1BoxOffice Customer Support Team

5぀星のうち5の評䟡

Good

Good
Tanker

2025幎9月19日
1BoxOffice ロゎ

1BoxOffice からの回答

Hi Rafik,

Thank you for taking the time to leave us a positive review!

- 1BoxOffice Customer Service Team

5぀星のうち5の評䟡

Great communication

Great communication, better tickets than expected.

2025幎9月19日
1BoxOffice ロゎ

1BoxOffice からの回答

Hi Allen,

Thank you for your kind feedback. We’re very pleased to hear that our communication met your expectations and that your tickets were even better than anticipated.

Providing a reliable and positive experience is always our priority, and we appreciate you taking the time to share your review.

We look forward to assisting you again in the future.

- 1BoxOffice Customer Service Team

5぀星のうち1の評䟡

Fake tickets

Not able to scan tickets and then refused any sort of communication.

2025幎9月18日
1BoxOffice ロゎ

1BoxOffice からの回答

Hi Kyle,

Thank you for taking the time to leave your feedback. We’d like to clarify a few points, as we take such matters very seriously.

First and foremost, 1BoxOffice does not sell fake tickets. All tickets on our platform are supplied by verified sellers and go through strict checks to ensure authenticity. Had you contacted us on the day of the event via our emergency contact number, live chat, or email, as advised in your booking confirmation, we could have immediately investigated and, if there had been an issue, provided you with replacement tickets at no additional cost to ensure you gained entry.

In your case, the report was raised 12 days after the event, without any supporting documents to prove the denied entry. This meant we had no way to verify or resolve the matter after the fact. Please also note that we have responded to all your communications in a timely manner, but without evidence, the case could not be progressed.

We completely understand your frustration, but it’s not fair to say we sell fake tickets or to rate us 1-star based on a situation where we were not given the chance to assist you on the day. Our team is committed to helping customers in real time and ensuring safe, smooth entry to events.

— 1BoxOffice Customer Support

5぀星のうち5の評䟡

Smooth

Smooth! Recommended

2025幎10月2日
自発的なレビュヌ
1BoxOffice ロゎ

1BoxOffice からの回答

Hi Mac,

Thank you for your kind words! We’re delighted to hear you had a smooth experience with us and that you’d recommend 1BoxOffice.

We look forward to helping you secure tickets for your next big event!

— 1BoxOffice Customer Support

5぀星のうち5の評䟡

Great experience

Really easy process, no issues with getting into the ground, will use again.

2025幎8月30日
1BoxOffice ロゎ

1BoxOffice からの回答

Hi Jak,

Thank you for your fantastic feedback! We’re so pleased to hear that the process was easy for you and that everything went smoothly on the day. It’s great to know you had no issues getting into the ground and enjoyed the experience.

We’d be delighted to help you again for your next event—see you soon at 1BoxOffice!

Best regards
1BoxOffice Customer Support

5぀星のうち5の評䟡

Recommended. Will use again.

I was very satisfied with everything. Very straightforward. Will use them again.

2025幎8月28日
1BoxOffice ロゎ

1BoxOffice からの回答

Hi Paul,

Thank you so much for your kind words! We’re delighted to hear you had a smooth and straightforward experience with us. Knowing you were satisfied means a lot to our team, and we truly appreciate you taking the time to share this feedback.

We look forward to welcoming you back to 1BoxOffice for your next event, whether it’s football, concerts, or any other big occasion!

Best regards
1BoxOffice Customer Support

5぀星のうち2の評䟡

The price is expensive

Price very expensive

2025幎8月30日
1BoxOffice ロゎ

1BoxOffice からの回答

Hi Julie,

Thanks for sharing your feedback, and I’m sorry the prices felt high. 1BoxOffice is a marketplace, which means independent sellers set their own prices. These can be above or below face value depending on demand, seat location, and real-time availability.

We aim to be fully transparent: the ticket price and all fees are clearly shown across key pages, including at checkout, before you pay. If you’re flexible on the event or section, you’ll often find lower-priced options. You can also try checking other events. Prices can also drop as availability changes.

Best regards
1BoxOffice Customer Support

5぀星のうち4の評䟡

Everything is good except no chance to


Everything is good except no chance to change after your purchase

2025幎8月29日
1BoxOffice ロゎ

1BoxOffice からの回答

Hi Mowanna,

Thanks for the feedback and for choosing 1BoxOffice.

You’re right, once a live-event order is confirmed, change options become very limited. That’s because tickets are allocated in real time and, once barcodes/seats are locked by organisers and suppliers, amendments (date, seats, quantity) usually aren’t permitted to protect ticket integrity.

That said, if you contact us immediately after purchase (before tickets are issued), we’ll always try to help with delivery-method adjustments, minor name corrections (where allowed), or exploring an upgrade/alternative option if inventory rules permit.

We’re also working on clearer pre-checkout messaging and an in-account “Change request” flow so expectations are crystal-clear.

If you share your order number via help@1boxoffice.com, we’ll review what’s possible right away. Thanks again for the honest review; it helps us improve.

Warm regards
1BoxOffice Customer Service Team

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