We can always trust 1st Choice for all our registration and scan post needs. Their admin team are fantastic and always reply to emails promptly and answer all our questions. Special mention for Arun... ãã£ãšèŠã
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Fantastic service from 1st Choice Formations. The company registration process was fast, simple, and hassle-free. Their customer service was excellentâfriendly, responsive, and professional throughout... ãã£ãšèŠã
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We highly recommend 1stChoice Formations. The online setup process is incredibly fast, simple, and transparent. What we appreciate most is their outstanding support, every time weâve reached out, th... ãã£ãšèŠã
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Provided a really useful service over the last 5+ years. Always easy to contact with queries and Ronnie was particularly helpful with the most recent query.
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We are company formation agents and address service operators authorised by Companies House to submit company formation applications online. Our team has been supplying these services since 2011. OUR ADDRESS SERVICE is provided from an address in the heart of London's business and professional services district. We were the first formation agent to offer all our address users a free document scanning service. Furthermore, we are the only address service provider to offer an online document storage system allowing clients to access all the post we have scanned for them as and when they need to. This saves our clients a lot of time searching through their emails to find their post. Our TRANSPARENT PRICING lets clients predict how much we will charge for ongoing services. In addition to company formations, we have developed expertise in two other services, namely; COMMUNITY INTEREST COMPANIES (CIC): We register hundreds of Community Interest Companies every year and have been doing so for many years. We know the registration system inside out and can complete the process quickly and efficiently. Our charges for this service are lower than the fees typically charged by accountants and solicitors. In fact, many of our CIC orders come from professionals. ADMINISTRATIVE COMPANY RESTORATIONS: We have developed expertise in restoring companies struck off by Companies House. We act quickly and efficiently and keep clients informed at all process stages. Our fees are modest and transparent. We process several hundred restorations annually and frequently do so on behalf of accountants and solicitors. SOCIAL ENTERPRISES AND CHARITIES: We have several options for companies limited by guarantees. The possibilities range from companies that clubs and associations can use to company structures suitable for future use as charities. We also have a close association with a small accountancy practice that specialises in charity accounting and, because of their experience as trustees to several charities, can advise on the creation of a Charitable Incorporated Organisation (CIO) NON-UK RESIDENT CLIENTS: Our scanning and document storage and filing system makes our service particularly useful to non-UK resident clients. No charge for getting post; it's all included in the subscription. Consequently, many of our clients are not based in the UK. : LIMITED LIABILITY PARTNERSHIPS (LLPs): Our pricing makes our service particularly attractive to LLPs.
Form Company With Address Service £60+VAT
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- Form Company With London Office Address
- Form your Company with central London registered office address with FREE service addresses for their directors and shareholders in the first year.
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27 Old Gloucester Street, WC1N 3AX, London , è±åœ
- 02039368964
- admin@1st-choice-business.co.uk
- www.1stchoice-formations.co.uk
4.9
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To be candid the customer service wasâŠ
To be candid the customer service was superb, at every junction I need to correct or get something done it was very fast and without stress.
2026幎1æ15æ¥
1stChoice Formations ããã®åç
Dear Mrs. Oni,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Application to Companies House
Great communications very fast response times, easy to deal with and very efficient
2026幎1æ13æ¥
1stChoice Formations ããã®åç
Dear Mr McFarland,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us. .
Regards,
Chandan, on behalf of the Admin team
I had an excellent experience with theâŠ
I had an excellent experience with the team during my company restoration process. Everything was handled professionally, smoothly, and with clear communication at every step. The team was very cooperative, supportive, and always ready to guide me whenever I had questions. The restoration service was efficient and stress-free, and I truly appreciate their dedication and honesty. Highly recommended for anyone looking for reliable company restoration services.
2026幎1æ7æ¥
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1stChoice Formations ããã®åç
Dear Mr Ahmed,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us. .
Regards,
Subir, on behalf of the Admin team
They're on the ball
They're on the ball. Every time; companies house asking for statutory updates, filings, confirmation statements. And they take care of it all. Thoroughly recommended.
2026幎1æ6æ¥
èªçºçãªã¬ãã¥ãŒ
1stChoice Formations ããã®åç
Dear Mr. Killen,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
1stChoice Formations ããã®åç
Dear Mattia,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Very helpful advice from Arun
Very helpful advice from Arun. I was given clear information and reassured that I could get back to them as and when needed.
2025幎12æ11æ¥
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1stChoice Formations ããã®åç
Dear Lisa,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Excellent quick expert friendly âŠ
Excellent quick expert friendly service . Issue was resolved in no time!! Highly recommended!
2025幎12æ8æ¥
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1stChoice Formations ããã®åç
Dear Mr. Bailey,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Outstanding professional service.
2025幎12æ4æ¥
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1stChoice Formations ããã®åç
Dear Client,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
1stChoice Formations ããã®åç
Dear Kemi,
Thank you for taking the time to post your review.
Regards,
Subir, on behalf of the Admin team
Ronnie, you are a star. Thank you so much
Hello. I have been a client of their company for more than 5 years and they have provided me with a great service. Today I called them and spoke to Ronnie. I explained to him that I had some important mail there & I needed this sending out today. He told me they donât post out on Thursdays. After explaining the importance of this. He agreed to go out of his way to help me & get this sent out as per my request. This has helped me immensely as it was banking related mail
Ronnie thank you & thanks to all of your team.
2025幎11æ27æ¥
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1stChoice Formations ããã®åç
Dear Mohammed,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Diligent and Precise Service
Ronnie thank you for your help and professionalism. Keep up the good work!
2025幎11æ26æ¥
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1stChoice Formations ããã®åç
Dear Piotr,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
time-honoured establishment
I've been using 1st Choice for over a decade now, having established several companies through them. Their service is exceptionally efficient, with a wide range of additional services available. Highly recommended.
2025幎11æ21æ¥
1stChoice Formations ããã®åç
Dear Bai,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us. .
Regards,
Subir, on behalf of the Admin team
An excellent response to my telephoneâŠ
An excellent response to my telephone call seeking assistance, the phone was answered in seconds and the agent could not have been more helpful. The telephone call lasted in total no more than three minutes and he solved the problem immediately.
2025幎11æ20æ¥
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1stChoice Formations ããã®åç
Dear Mr. Cox,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Excellent service.
2025幎11æ19æ¥
èªçºçãªã¬ãã¥ãŒ
1stChoice Formations ããã®åç
Dear Mr. Arora,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
Great communication
Great communication, great customer service, and great customer care. I can confidently say 1st Choice Formations exceeded my expectations with their professional service. Well done!
2025幎11æ19æ¥
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1stChoice Formations ããã®åç
Dear Jacinto,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
Terrible customer service andâŠ
Terrible customer service and potentially thieves. Occasionally packages have been sent to this address by mistake, and instead of notifying us and sending an invoice so we can pay to have these forwarded, they have either 'destroyed' or 'refused' these packages apparently. I personally don't believe either of these.
Edit to reply to TP response:
"Parcels must fall within our published weight and size limits..
Yes, both parcels sent to you were well within the weight and size limits.
"If mail arrives for someone not using our address service, or where our address has been used in error, we are required to return the parcel to the carrier as ârefused.â"
For the most recent parcel, I contacted you in advance several days before the attempted delivery and was told that I could add the one-off parcel package on for this item. Furthermore, the courier shows this parcel as 'delivered' with a photo of the parcel being handed over to your reception.
"We do not destroy parcels unless we have a written instruction from the verified addressee."
Either you or one of your staff is lying then as I have written confirmation that a parcel of ours was destroyed by yourselves.
"It is possible that this matter has already been reviewed internally, but without details we cannot locate it. If you would like us to investigate further, we would be very happy to do so. Please email"
What's the point, so I can be told more lies? I've already demonstrated that either whoever replied to this review or someone else there I've been in contact with has lied at least once.
"We also notice that you have raised similar concerns in reviews of many other organisations, so we fully appreciate that you may have had difficult experiences elsewhere."
Yes, it's shame that you are one of many businesses that don't value providing good customer service.
Edit 2:
"You have alleged that members of staff have âlied.â
I have received contradictory statements from your employees, and the only conclusion from that is that one statement is a lie.
P.S. Yes Trustpilot are the least trustworthy ones on here, you can look at their reviews on any other platform to see how they have skewed them on their own platform. I'm beginning to think your business is a close second.
2025幎10æ1æ¥
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1stChoice Formations ããã®åç
Dear JC
Thank you for your updated comments. We understand that you feel strongly about this matter. We will now conduct a comprehensive internal review of all relevant parcel logs, staff notes, correspondence and courier records. Once this has been completed, we will provide a clear, factual explanation based on the full evidence.
For the benefit of readers:
1stChoice Formations has operated a high-volume registered office and mail-handling service successfully for many years, and we take customer service extremely seriously. This is reflected in the large number of positive Trustpilot reviews commending the professionalism and responsiveness of our team.
Because we process substantial volumes of mail daily, our mailroom follows strict, documented and consistently applied procedures relating to receipt, logging, return and forwarding. These procedures ensure fairness, compliance and security for all clients.
Regarding the matters raised in your edited comments:
We do not discuss individual parcels or staff interactions publicly. Courier scans, internal timestamps, authorisations and written communications will be reviewed as part of the investigation.
If you were advised that a one-off parcel could be handled, the internal record will confirm precisely what was discussed and by whom.
You have stated that a parcel was âdestroyed.â Our policy is that items are only destroyed with written instruction from the verified addressee, and this point will be examined carefully.
You have alleged that members of staff have âlied.â These are serious allegations. Until the review concludes, we respectfully request that personal accusations be avoided.
If you would like to provide any additional information, such as tracking numbers or correspondence, you are welcome to send it to admin@1st-choice-business.co.uk
, where it will be added to the review.
We also noteârespectfullyâthat you have expressed similar concerns about trustworthiness in a significant number of reviews across many organisations. This includes your statement regarding Trustpilot itself:
âThe least trustworthy company on here, are Trustpilot themselves. Quite ironic indeed.â
We recognise that repeated negative experiences with various businesses may shape your expectations. For clarity, our own mail-handling operation is long-established and processes very high volumes of post with an exceptionally low margin of error. Where concerns are raised, we investigate them carefully and address them transparently.
We will issue a further response once the internal review has been completed.
Robert Morris
Director, Smart Registrations Ltd (1stChoice Formations)
quick and easy to use service
2025幎11æ11æ¥
1stChoice Formations ããã®åç
Dear Philip,
Thank you for taking the time to post your review.
Regards,
Chandan, on behalf of the Admin team
I switched to 1st Choice FormationsâŠ
I switched to 1st Choice Formations recently.
I should have done so years ago because their sevice is second to none
2025幎11æ10æ¥
1stChoice Formations ããã®åç
Dear Frank,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us. .
Regards,
Subir, on behalf of the Admin team
1stChoice Formations ããã®åç
Dear Client,
Thank you for taking the time to post your review.
Regards,
Subir, on behalf of the Admin team
Good support
2025幎10æ29æ¥
1stChoice Formations ããã®åç
Dear Mr Devraye,
Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.
Regards,
Chandan, on behalf of the Admin team
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