Brilliant customer service sorting out a warranty claim on a pair of cycling shoes. Highly recommend. Thanks Jon
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レビュアーのコメントを見てみましょう
Excellent customer service I contacted them about an issue with my order and Mick responded very quickly and sorted everything out immediately. Friendly, helpful and straightforward service — couldn'... もっと見る
Fabulous independent bike shop and cafe in the heart of Settle. We dropped in for a leisurely coffee and cake (but there’s a selection of savouries too). Left with our arms full after getting some e... もっと見る
企業が回答しました
We popped in whilst on holiday with our little dog Missi for breakfast . We where warmly met by the owner who later give me some good advice if I was heading down the battery bike route ( once older... もっと見る
企業情報
当該企業による記述
3 Peaks Cycles is an independent cycle shop, cafe and cycle hire centre situated in the Yorkshire Dales town of Settle in North Yorkshire. We first opened in 2008 and stock a wide range of bikes, parts, accessories and clothing from a fantastic range of brands. We are currently a Genesis, Cube and Ridgeback Kids dealer. Our cafe is downstairs at the back of the shop and is open 7 days a week. A full menu is available and offers something for every appetite from a full breakfast to coffee and cake. We have a range of electric and gravel bikes to hire. Reservations can be made via the booking page on our website. We also have a cycle workshop with cytech certified mechanics. A range of service options are available.. We're open 7 days a week and our small but friendly team are on hand to answer any questions you may have.
連絡先
24 Market Place, BD24 9EJ, Settle, 英国
- 01729 824232
- sales@3peakscycles.com
- www.3peakscycles.com
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I ordered a powermore 250 battery for…
I ordered a powermore 250 battery for my canyon. Very fast delivery. Great communication. I wouldn’t hesitate to use again, Highly recommended
Thank you
Fantastic customer service
Needed a small spring for the folding catch on my Cube electric bike. 3 Peaks were so helpful, rang Cube in Germany, worked out which part I required and had it sent from Germany. Fantastic service unlike all the other e-bike shops I contacted. I can’t recommend them highly enough.
Bought my first ebike from here
Bought my first ebike from here. Since then I have always had my bikes serviced and bought spares and kit from the shop. They have always been very helpful and happy to give advice when needed.
3 Peaks Cycles
Great customer service 3 Peaks Cycles are very helpful in all aspects of cycling
Friendly and knowledgeable shop with an…
Friendly and knowledgeable shop with an outstanding range of books for walking and cycling.
It is good to know proper shops with proper staff still exist.
Great service!
The website was really easy to navigate. I purchased a QuadLock case that I had struggled to find elsewhere online - and at a great price too!
The parcel landed with me in less than 24 hours and I received updates when it was dispatched, with the courier ect.
Bonus, they have a great Customer Rewards scheme too. 10/10 would purchase from them again!
Great price and great service
Great price and great service , my bikes are all retro modded so it’s great to grab a 9 speed bargain like this 12x23 sram cassette when I can , shame I didn’t see the 11x28 at the same time !!
Great job 👍
Great experience buying a new bike
No pushy sales person. Knowledgeable, friendly and accommodating. Who knew you could have a test drive of a bike.
Ortlieb panniers
Ordered Ortlieb panniers and they were delivered exactly as promised.
Easy to order
Easy to order, fast delivery, brilliant price.
I thoroughly recommend 3 Peaks.
Good service
My experiences at the shop and cafe have always been good and their product range is great. I recently raised the issue that there was no shop phone number or email on the website and the owner called me straight back. Hopefully a number will now be added. So I've ordered my new Arkel bike bag and hope to call back into the store soon. Keep up the good work!
What's not to like?
I like the physical shop and pop in when I'm up that way. The virtual shop is nearly as friendly. Good range of relevant stuff and DPD delivery too. What's not to like?
Excellent service I ordered a Bosch…
Excellent service I ordered a Bosch electric bike charger late on Thursday I received all the tracking information on the Friday and received the charger on the Saturday to Northern Ireland...more than happy with the experience 😀
Lovely staff
I work with this company in a professional manner, and have always had good experiences chatting to staff-members.
Mick and Alastair are within my usual experience, and I enjoy a good laugh with each of them - great guys!
Super helpful
Disappointed at first/company Very Helpful
Ordered gravel bike bar tape, package came open and tampered with part missing, was just going to write it off and not use again. But they have kindly sent another one. Thankyou

3 Peaks Cycles | Bike Shop & Cafe からの回答
Very good shop for bike and coffee…
Very good shop for bike and coffee lovers. Nice, well trained people that are happy to help. Everything you need for your day out on your bike.
Steer clear it’s not worth the hassle
Are absolutely useless waste of time order the bike through V12 finance got confirmation on the Friday saying thank you for your order will be dispatched in seven days only to have a phone call on Monday saying we will have to cancel your order. No explanation. Apart from we made a mix up would never even dream of using theses guy’s again I paid £800 and deposit. Have my finance agreement signed ready to go. I’m going to have to speak to the finance company to try a get this search removed as it will show on my credit file. It’s a big joke stick to the bigger companies if I was you or it will cost you just like it did me!
(Their response says it all once they realised they said! it was 4 days later not straight away. Plus you say I tuck it fine an seemed happy you could see that over the phone? Gutted I was but you never left me much choice hi where cancelling your order we made a mistake. Did you expect me to say no your not lol the company is a joke me an V12 finance did a quick Google search I noticed you still have the bike’s up for sale on eBay an on your site at a higher price disgusting

3 Peaks Cycles | Bike Shop & Cafe からの回答
Unhelpful shop
Small group of women doing Way of the Roses, coast to coast.
Stopped here for help to replace bike brake blocks and buy spare parts etc.
Unfortunately the two male members proved to be most Unhelpful and patronising!
I suspect if we had been male we would have received a more helpful response.
Ps. The shop at the time of our visit was virtually empty and it wasn’t just the fact that the staff couldn’t be bothered to help fix the brake blocks, but generally the condescending attitude towards us.
I certainly won’t be recommending or visiting this bike shop again.

3 Peaks Cycles | Bike Shop & Cafe からの回答
All good. Glad to support a small business.
I was looking for a new saddle and grips to upgrade my wife's bike and found the specific products I wanted buy here. I phoned the shop before placing an order as I needed some guidance regarding sizes and compatibility of the products I required. I spoke to Alistair, who I found to be most knowledgeable and helpful with advice. They had everything I needed in stock. The order was dispatched next day and Royal Mail did the rest.
So, all good, plus, I don't feel so guilty for shopping online when I know that I'm supporting a small business running a real brick and mortar retail outlet.
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