Brilliant customer service sorting out a warranty claim on a pair of cycling shoes. Highly recommend. Thanks Jon
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent customer service I contacted them about an issue with my order and Mick responded very quickly and sorted everything out immediately. Friendly, helpful and straightforward service — couldn'... もっと見る
Fabulous independent bike shop and cafe in the heart of Settle. We dropped in for a leisurely coffee and cake (but there’s a selection of savouries too). Left with our arms full after getting some e... もっと見る
企業が回答しました
We popped in whilst on holiday with our little dog Missi for breakfast . We where warmly met by the owner who later give me some good advice if I was heading down the battery bike route ( once older... もっと見る
企業情報
当該企業による記述
3 Peaks Cycles is an independent cycle shop, cafe and cycle hire centre situated in the Yorkshire Dales town of Settle in North Yorkshire. We first opened in 2008 and stock a wide range of bikes, parts, accessories and clothing from a fantastic range of brands. We are currently a Genesis, Cube and Ridgeback Kids dealer. Our cafe is downstairs at the back of the shop and is open 7 days a week. A full menu is available and offers something for every appetite from a full breakfast to coffee and cake. We have a range of electric and gravel bikes to hire. Reservations can be made via the booking page on our website. We also have a cycle workshop with cytech certified mechanics. A range of service options are available.. We're open 7 days a week and our small but friendly team are on hand to answer any questions you may have.
連絡先
24 Market Place, BD24 9EJ, Settle, 英国
- 01729 824232
- sales@3peakscycles.com
- www.3peakscycles.com
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Get the right bike!
We agreed £35 for 4 hour hire of a four year old DMR Diamondback LUX 27.5 HT EMTB but due to a comms breakdown I accepted a new Benno step through E-bike. After 30 minutes I took it back and the guy upstairs immediately brought me the DMR bike. The next three hours up Giggleswick Scar, Feizor, riverbank to Horton and back over Malham Moor was brilliant!
Super fast delivery
Super fast delivery, great comms and very competitive prices. A great little indy bike shop doing a great job during difficult times.
Just ordered on 21 march 4pm a bosch…
Just ordered on 21 march 4pm a bosch chainring 20t with express 24h delivery and still not arrived on 25 march,just i tried to contact with support and they linked the website webpage for not guaranteed that time but i expect maxim 3 day delivery and not 1 week or more.Also couldn't log back to website for check my order where is it ,i tried to create a new acc but wasn't there my order with same email adress this was a nightmare.Just they sent the tracking information later after my message to them :(((( My advice if you can just order from somewhere anywhere else because no will arrive your item even in one week with express royal mail delivery.

3 Peaks Cycles | Bike Shop & Cafe からの回答
Made a small online purchase of a neck…
Made a small online purchase of a neck warmer to collect the following day. Mick emailed me in the morning to apologise for it now being out of stock. I called in the shop and he let me chose a more expensive one at no extra cost. Much appreciated.
Excellent customer focus from this independent and well stocked cycle business…and the cakes looked pretty tempting too !
Not using again
Might be different face to face but very poor service ordering a bike for delivery. Customer service is non existent. No email to confirm the order. No tracking details provided until requested. Courier didn’t even collect the bike in the same week as it was ordered (on a Tuesday) and it still hasn’t turned up at the end of the following week. Staff member I spoke to seemed to think it was acceptable that it’ll turn up in “a few days”. It’s like dealing with children.

3 Peaks Cycles | Bike Shop & Cafe からの回答
Unwilling to discount rental for a bad day due to repeated bike punctures
Rented two bikes from here, one of which repeatedly punctured for no apparent reason. No repair kit issued by shop as per its offtherails website (only later found they had more than one site) hence we ended up mostly spending our time waiting by the side of the road for the manager to repair it himself. Although happy to pay the majority of the full amount, we felt we deserved at least some kind of discount for the problematic bike tyre but this was refused by the manager.
My go-to bike shop
Friendly quick service from people who also enjoy their bikes. Always helpful. Competitive prices.
Excellent buying experience
I recently purchased a Ridgeback Voyage Cycle from 3 Peaks. I particularly wanted one finished in Gloss Black as the 2015 model is now Metalic blue. 3 peaks still had a few in Black finish and also on offer as well!
I managed to save approximately £180 against the 2015 price. The delivery service was super fast and considering it was coming from Yorkshire to Wirral on Merseyside I was really surprised at how quickly it arrived. The staff were extremely helpful and I would recommend 3 Peaks as First Class. I would definately buy from them again. I am extremely happy with my purchase.
Me J Tesseyman, Wirral.
Very helpfull and knowledgeable staff
Well stocked shop at decent prices , nice friendly staff who for once know what they are talking about , have used many times and will be using in the future
great shop
Fantastic and personal service. Staff are very knowledgeable and helpful. I have bought many items from here and never been disappointed. Thoroughly recommend the shop.
Great well stocked shop!
Great range of bikes for all budgets and all cycling types. Fabulous clothing and accessories ranges. Helpful, knowledgeable staff too!
Customer Service
Excellent service, called in after breaking down on a ride. Very helpful
5 stars
Tim from West Yorkshire
Excellent service.
I received excellent advice. The prices are competitive. They had a huge amount of stock in store
Bike ride saved
Thanks so much for sorting out our mechanical issues on our recent trip to the dales it saved out ride. Top service and couldn't have been more helpfull!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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