We've owned a 4SO cantilever parasol for over 8 years. It was a little bit more expensive than some of it's competitors but it's robust, really well constructed, is easy to operate, looks great and ha... もっと見る
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Kochten een grote parasol,binnen het 3jaar is er zichtbare schade in het doek. Persoonlijk contact opgenomen met 4SO.Om 'samen' een oplossing te zoeken. Is gebruikersschade? Zo'n prijzige paraso... もっと見る
企業が回答しました
We purchased two sets of 4SO garden furniture 8 years ago. It is still in top condition despite being stored outdoors uncovered for the whole period. One slight weave problem on a table edge resolved... もっと見る
Bought the Luxor Sofa set earlier this year, sofa with two armchairs and two small round tables. Have to say it is perfect. Sooo comfortable and the high backs are just what we wanted so that we coul... もっと見る
企業情報
当該企業による記述
Stylish design and robust quality: celebrate being outdoors in every season with 4 Seasons Outdoor garden furniture! High-quality design furniture that allows you to enjoy the sun, but which can easily cope with a shower. 4 Seasons Outdoor offers garden furniture and accessories in wicker, stainless steel, Textilene and teak. With its extensive range, 4 Seasons Outdoor has a set that suits every style and every garden. An innovative A-brand with class!
連絡先
4 Seasons Outdoor UK Ltd, Transcentral, Bennet Road, Reading, RG2 0QX, Reading, 英国
- 01628 820390
- chris@4so.co.uk
- www.4seasonsoutdoor.co.uk
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4 Seasons Outdoors Customer Service
We've owned a 4SO cantilever parasol for over 8 years. It was a little bit more expensive than some of it's competitors but it's robust, really well constructed, is easy to operate, looks great and has served us well for far longer than we anticipated. However, after 8 years of exposure to the sun's UV rays, the canopy was starting to look a bit 'thin' in places. So we contacted 4SO Customer Service and they immediately arranged for a replacement canopy. The new canopy arrived yesterday and it took less than 30 mins to remove the old one and fit the new one. Our 4SO parasol is now back to its best and ready for more years in the sun. Our experience with 4SO products and their UK customer service has been excellent and I would strongly recommend them if you're looking for outdoor furniture.
5 stars product and customer service
I bought a table from the 4 seasons outdoor brand and I had an amazing support when I needed. The table is sturdy and I believe it will last many many years as the wood is of high quality.
A special thanks to Harry Willis that went out of his way to assist me when needed.
Although we waited a long time for the…
Although we waited a long time for the company to get in touch with us, the engineer was very good & repaired our furniture really well & checked over the rest as well
Slechte oplossingen
Mijn rugkussens zakken af bij gebruik
En dan krijg je te horen dat je de touwtjes op moet draaien wat er niet uitziet en niet werkt
Fantastic company and service
Wow, what an incredible company!
We purchased some outdoor furniture quite a few years ago and have been very happy with it. Recently my daughter left a Babybel wax cover on the cushion in the boiling hot sun and sadly the wax melted onto the cushion. I rang 4 Seasons and spoke to a very helpful man called Harry, he advised me to try and gently jet wash it away and to contact him again if that didn’t work. The stain remained so I rang back and Harry organised for a new cushion to be sent free of charge. The service from this company is outstanding and I wouldn’t hesitate to purchase more furniture in the future. Yes it is more expensive but the quality and service are excellent and worth every penny! Thank you 4 Seasons!
The products are Nice but impossible…
The products are Nice but impossible to have a price and the customer support is very poor . And i am a customer who bought already about 6k euros of their material but absolutely no recognition no service nada

4 Seasons Outdoor からの回答

4 Seasons Outdoor からの回答
Prachtig tuinset tafel bladert blad…
Prachtig tuinset tafel bladert blad gebroken, zaak waar wij drie jaar geleden hebben gekocht definitief gesloten wel gemeld, geen enkele reactie. 4 seasons slecht te bereiken zitten nu met kapotte gebladerde tafel voor heel veel geld gekocht schandalig

4 Seasons Outdoor からの回答
Natasha was fantastic
Natasha was fantastic, I needed a replacement parasol cloth and having been let down and fobbed off by Shackletons I contacted 4SO hq to vent my frustration. Natasha immediately sorted the issue and even compensated me for the troubles which I think is a credit to the company. Well done 👏
Low Dining Set FTW
We bought the Capri low dining set online from Shackletons Home & Garden (who initially didn't place the order with 4SO, but who sorted it quickly after a quick follow up call).
The chairs and table are fantastic though and we're super happy with them - really comfortable and somehow more relaxing than normal height chairs! Strange, but true :)
Beautiful table and great service!
4 Seasons Outdoor Furniture
I purchased our 4 Seasons outdoor furniture from Shackletons. They were exceptional with their patience and assisting me choosing the correct combination at a very competitive price. The arranged delivery exactly as expected. 4 Seasons delivery company were helpful and professional. They quality of the furniture looks very good, so hoping it will retain its looks against time and the elements.
Stunning comfortable furniture
We purchased our outdoor furniture from Rowan Garden Centre. The service there was immaculate, they provided us with enough information for us to make an informed decision. The furniture is absolutely stunning, comfortable and very good quality. The post purchase confirmation and delivery from 4seasons for impeccable! Here’s to get 5 years wear out of it at least.
Great service
Great service, well communicated delivery, and excellent product, highly recommended.
4 Seasons Garden Furniture and after sales excellent, highly recommend …
We purchased our 4 Seasons Sussex garden furniture 5 years ago. We had a small problem with the weave and collars. I emailed Natasha who promptly emailed me back. A technician came out within four days and repaired the furniture. The furniture still looks like new due to the high quality materials used . The after sales care (Natasha) are professional, courteous and efficient. I would highly recommend 4 Seasons garden furniture.
Excellent, stylish and robust product.
I cannot recommend this brand enough. Excellent product which is made of well made materials and super sturdy. I have had 1 set for a year and it literally looks brand new despite being left outside in the elements. I liked it so much, I ordered another one for my mum! It is absolutely value for money.
I bought a Pablo teak round coffee…
I bought a Pablo teak round coffee table through John Lewis. It looks great and I’m waiting for it to be warm enough to use it. Excellent personal service from Four seasons. So nice to have real named people contacting me.
All the chairs are too big to go with it. Maybe they can design small chairs for small spaces.

4 Seasons Outdoor からの回答
Both the sales and delivery team were…
Both the sales and delivery team were very professional. Thank you!

4 Seasons Outdoor からの回答
We ordered a pair of outdoor chairs…
We ordered a pair of outdoor chairs from John Lewis. We received a confirmation call very quickly for the delivery. The delivery person was very punctual, professional, polite and friendly. The chairs are very cozy as I expected. It’s a great shopping experience.
Kochten een grote parasol,binnen het…
Kochten een grote parasol,binnen het 3jaar is er zichtbare schade in het doek.
Persoonlijk contact opgenomen met 4SO.Om 'samen' een oplossing te zoeken.
Is gebruikersschade?
Zo'n prijzige parasol, kwaliteit doek?Kennen nog een 2-tal kennissen juist hetzelfde voor hebben.
Een parasol wordt zelden op een jaar gebruikt!Konden een nieuw doek bestellen tegen betaling!Is niet de bedoeling geweest om 3jaar het doek te hoeven vernieuwen.
Als klant kan men toch maar na gebruik hoes over te trekken?

4 Seasons Outdoor からの回答
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