4 Seasons Outdoor レビュー 

124
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Pleased with our Horizon Parasol. Queried the colouring of the granite base and received a satisfactory explanation. Then unexpectedly received a further friendly email from the MD explaining... もっと見る

5つ星のうち1の評価

Kochten een grote parasol,binnen het 3jaar is er zichtbare schade in het doek. Persoonlijk contact opgenomen met 4SO.Om 'samen' een oplossing te zoeken. Is gebruikersschade? Zo'n prijzige paraso... もっと見る

企業が回答しました

5つ星のうち1の評価

Family members purchased wooden furniture. Poor quality, Poor workmanship and non existant warranty. To be told to expect the table to split at the cost of £1500 and this is acceptable is a joke. I... もっと見る

企業が回答しました

5つ星のうち5の評価

We purchased two sets of 4SO garden furniture 8 years ago. It is still in top condition despite being stored outdoors uncovered for the whole period. One slight weave problem on a table edge resolved... もっと見る

企業情報

  1. 家具製造業者

当該企業による記述

Stylish design and robust quality: celebrate being outdoors in every season with 4 Seasons Outdoor garden furniture! High-quality design furniture that allows you to enjoy the sun, but which can easily cope with a shower. 4 Seasons Outdoor offers garden furniture and accessories in wicker, stainless steel, Textilene and teak. With its extensive range, 4 Seasons Outdoor has a set that suits every style and every garden. An innovative A-brand with class!


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3.6

まあまあ

TrustScore 5段階評価の3.5

124件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 80%に回答しています

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3.6

すべてのレビュー

(124)

過去12か月のレビュー数: 11

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5つ星のうち5の評価

4 Seasons Garden Furniture and after sales excellent, highly recommend …

We purchased our 4 Seasons Sussex garden furniture 5 years ago. We had a small problem with the weave and collars. I emailed Natasha who promptly emailed me back. A technician came out within four days and repaired the furniture. The furniture still looks like new due to the high quality materials used . The after sales care (Natasha) are professional, courteous and efficient. I would highly recommend 4 Seasons garden furniture.

2025年4月1日
自発的なレビュー
5つ星のうち5の評価

Excellent, stylish and robust product.

I cannot recommend this brand enough. Excellent product which is made of well made materials and super sturdy. I have had 1 set for a year and it literally looks brand new despite being left outside in the elements. I liked it so much, I ordered another one for my mum! It is absolutely value for money.

2025年3月13日
自発的なレビュー
5つ星のうち5の評価

I bought a Pablo teak round coffee…

I bought a Pablo teak round coffee table through John Lewis. It looks great and I’m waiting for it to be warm enough to use it. Excellent personal service from Four seasons. So nice to have real named people contacting me.
All the chairs are too big to go with it. Maybe they can design small chairs for small spaces.

2025年3月14日
自発的なレビュー
4 Seasons Outdoor ロゴ

4 Seasons Outdoor からの回答

We are happy that you are pleased with the table. All our furniture is designed for comfort and has arms. We do a few chairs in the Low Dining, which is an in between size of dining and lounge. Please look for Sardinia, Calpi & Jura low dining.

5つ星のうち5の評価

We ordered a pair of outdoor chairs…

We ordered a pair of outdoor chairs from John Lewis. We received a confirmation call very quickly for the delivery. The delivery person was very punctual, professional, polite and friendly. The chairs are very cozy as I expected. It’s a great shopping experience.

2024年12月2日
自発的なレビュー
5つ星のうち1の評価

Kochten een grote parasol,binnen het…

Kochten een grote parasol,binnen het 3jaar is er zichtbare schade in het doek.
Persoonlijk contact opgenomen met 4SO.Om 'samen' een oplossing te zoeken.
Is gebruikersschade?
Zo'n prijzige parasol, kwaliteit doek?Kennen nog een 2-tal kennissen juist hetzelfde voor hebben.
Een parasol wordt zelden op een jaar gebruikt!Konden een nieuw doek bestellen tegen betaling!Is niet de bedoeling geweest om 3jaar het doek te hoeven vernieuwen.
Als klant kan men toch maar na gebruik hoes over te trekken?

2024年8月31日
自発的なレビュー
4 Seasons Outdoor ロゴ

4 Seasons Outdoor からの回答

Dear Danny,

Thank you for sharing your experience with us. We’re sorry to hear that you’ve encountered an issue with your parasol. It sounds like you’ve been proactive in seeking a solution, which we genuinely appreciate. However, it seems there’s been a bit of a mix-up—our Belgian department would be the best point of contact for handling your situation, as they’re more familiar with the specific details of purchases made in Belgium.

We completely understand your concerns and agree that a high-quality parasol should stand the test of time. We want to make sure this is resolved to your satisfaction, so we’d encourage you to reach out to our colleagues in Belgium who are better equipped to assist you directly.

Thank you for your understanding, and we hope to get this sorted out for you soon!

Kind regards,
Chris Newman
4 Seasons Outdoor UK Team

5つ星のうち5の評価

Very happy!

We ordered our furniture through John Lewis. Excellent service, arranged delivery which was done well. We have found the products (chairs and side tables and coffee table) to be as expected and of a lovely quality. Easy to assemble. Very happy!

2024年8月1日
自発的なレビュー
5つ星のうち5の評価

Ordered lovely Prado ellipse table…

Ordered lovely Prado ellipse table through John Lewis. Shortly after placing the order we had a very polite phone call from 4SO to arrange delivery. The delivery was on time and the technician did a great job of setting the table up and removing all packaging, although I did need to help him carry the table top into place. The quality is very good and buying the table through John Lewis without chairs was very good value for money

2024年7月18日
自発的なレビュー
5つ星のうち5の評価

Excellent after sales support……..

We have had 4 Seasons Outdoor garden for over fifteen years and it’s as good as the day we bought it. We recently decided to add a new lounge set and wasn’t sure which set to go for, we decided to opt for the Meteoro and the quality is amazing. We were fortunate (via our approved supplier) to visit the amazing showroom in Reading which helped us finally decide which range to go for. The Meteoro comes in modules which are held together buy easy to use Velcro straps, not sure how, but I managed to lose some of the straps so contacted 4 Seasons to buy some replacements, I discussed the issue with Joanna and was contacted by Natasha both of which were very helpful. Natasha sent me an email within a few hours saying they had dispatched the replacement straps free of charge. It’s very rare to have any problems but the 4 Seasons team are always very helpful. Brilliant service I will definitely be buying from them in the future……….

2024年7月22日
自発的なレビュー
5つ星のうち5の評価

Superb customer service

I telephoned and spoke to Natasha explaining I was after some touch up paint for our patio table which we bought way back in 2018. Natasha very kindly offered to send me the paint free of charge. The overall customer service was superb as it has always been and Natasha couldn't have been more helpful and professional. The table and chairs are still going strong and look fabulous.

2024年7月15日
自発的なレビュー
5つ星のうち5の評価

We were really pleased with the work…

We were really pleased with the work that your technician (Michael) did to repair our garden chair. The repair appointment was arranged very efficiently and the repair work was excellent. Thank you for dealing with this minor issue so quickly and effectively.

2024年6月25日
自発的なレビュー
5つ星のうち5の評価

Top Class Customer Service

I contacted 4Seasons as I have a garden table and chairs and needed some replacement ‘feet’.

After a quick call to customer support and emailing a photo of the parts I required, together with a proof of purchase, the parts were posted out first class the next working day.

The quality of my furniture is top class and it’s lovely to deal with a company whose customer service matches the quality of their product. Thank you 4Seasons from a very happy customer.

2024年6月25日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service from start to finish

We ordered our garden furniture on Bents Garden Centre website , who were very helpful when we had an enquiry re extra seating . Shortly after ordering I received a phone call from 4 seasons explaining the delivery procedure . On the day of delivery one of the delivery guys rang to explain they were running a little late which I thought was a nice gesture. They set up the furniture on our decking , were very friendly & polite . I am very pleased with the quality of the product and also the standard of customer service from the garden centre , 4 seasons & courier

2024年6月14日
自発的なレビュー
5つ星のうち5の評価

Quality product with first class customer service.

My wife and I recently purchased a 4 Seasons Outdoor dining set. It was delivered by courier - two very helpful guys - on time, updates en route, no delays, no waiting around. The dining set is fabulous and exactly as described on line. Top quality materials and assembled by clearly very skilful crafts people. We could not be happier with the choice that we made. And, to share our overall experience I must include the Customer Service. A huge thank you to Natasha and the team for their help in completing our order. Polite, courteous and professional. A fantastic product and first class service.

2024年6月14日
自発的なレビュー
5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish. Updates on when the furniture would be delivered and installed were helpful. Drivers were polite and installed the furniture exactly where we wanted it and took away all the packaging on the day. Would recommend the company.

2024年5月14日
自発的なレビュー
5つ星のうち5の評価

Excellent service from this company

Excellent service from this company. They kept us up to date on delivery days and times. When they arrived they installed our parasol and granite base quickly and efficiently, and showed us how to operate it! I am very pleased with 4 Seasons and would certainly use them again.

2024年5月15日
自発的なレビュー
5つ星のうち5の評価

First class

We received a fantastic service from 4 Seasons. One of the sections of our furniture wasn't in the van, but the driver went back and got it immediately. The furniture was installed and all packing removed. We purchased the Country Corner Suite with Teak oil. It looks fantastic and is extremely comfortable.

2024年4月12日
自発的なレビュー

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