Cecilia Rotar was an absolutely massive help. I had an incredibly short window to get a ring customised, but she was somehow able to get it sorted and an appointment booked in for collection right b... もっと見る

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I don’t often, if ever write reviews but my experience with 77 diamonds warrants it. Josh in particular. He was unbelievable throughout the whole process. He helped with the design the image I... もっと見る
企業が回答しました
Cecilia was fantastic throughout the whole process of buying our engagement ring and earrings. She gave great advice and really helped us choose the right pieces. The jewelry arrived on time, and when... もっと見る
企業が回答しました
Great price great jewelleries. Order processed quickly. However the service could be improved better that the appointment is sometimes too limited in time wise, as we wanted to see more samples but... もっと見る
企業情報
当該企業による記述
We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.
連絡先
3 Hanover Square, W1S 1HD, London, 英国
- 442035401477
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 77%に回答しています
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Stefana was incredibly communicative…
Stefana was incredibly communicative and the ring came exactly as described and on time!
Excellent in every way…
Bijoux in customer service was always helpful. Replying to me even out of hours. Ordering a ring online was quite nerve wracking but when I received it this immediately disappeared. It is stunning and a work of art.
I would highly recommend and would also be a returning customer.
Would like to thank everyone at 77…
Would like to thank everyone at 77 Diamonds in London for helping me find the perfect engagement ring for my fiance, Absolutely fantastic support and service throughout the whole process, Would highly recommend.
Helpful and attentive support
Helpful and attentive support, would buy from again, made what could otherwise be a stressful experience (buying) stress free
Fine expertise and profetionalism!
Fantastic service in helping me choose the right setting for the stone I had.
When I presented myself ahead of schedule to pick up the engagement ring, they went well beyond whay was required to accomodate my needs.
The ring looks amazing and my (now) fiancee can't look at it enough!
Very profetional and reliable!
Whole experience was amazing from very…
Whole experience was amazing from very first point of contact. Fiancé absolutely loves her ring.
Thank you 77 Diamonds and Toni!
Great customer service
Great customer service. Always on hand if I had a query and kept me up to date with the process the whole way through. Would definitely recommend.
The experience was perfect from the 1st…
The experience was perfect from the 1st to the last appointment. We were tight on time and they exceeded expectations. MASSIVE THANK YOU FOR OUR GORGEOUS WEDDING BANDS!
Made a real effort to make sure I was…
Made a real effort to make sure I was happy and the jewellery was beautiful!
Great Experience
Great Experience. Racha was a great help keeping me up to date with the ring being made, she was very knowledgable and guided me through the process. I had a fairly tight deadline for receiving the ring and they made sure it was possible to get it for when I needed it.
77diamonds are the real deal
77diamonds are a truly professional company with a great personal touch. Special shout out to Floriana Fakih, whom supported the process since the beginning and helped me with the logistics. The item I received was a beautiful masterpiece, wrapped in the most amazing and luxurious way. A real 5 star company, delivering a 5 star experience.
“I bought my fiancée’s ring here
“I bought my fiancée’s ring here, and we are both really happy with the result. The service was excellent all my questions were answered quickly and kindly. A truly great experience from start to finish. Highly recommended
Personal attention to detail of helping…
Personal attention to detail of helping me find the right diamond,knowing what I wanted and helping me to make informed choice,understanding and bringing clarity to any questions I asked.Friendly smile and patient and really supported me in finfing exactly what I wanted.This experience was special for me as a returning customer.
From engagement to eternity - outstanding Service and a beautiful surprise!
I recently purchased an eternity ring from 77 Diamonds and, once again, they exceeded my expectations. The ring was due to be ready on 8th December, but I emailed Clare Caliwan (Customer Care Advisor) to ask if I could collect it earlier while in London on 4th December with my wife. Clare went above and beyond to make this happen—she expedited my order and arranged a convenient time for me to collect the ring from their London office.
The experience was truly memorable. Clare was personable, attentive, and worked hard to accommodate my short-notice request. This is the second time I’ve used 77 Diamonds, having purchased an engagement ring and wedding band from them 10 years ago. My wife now wears all three rings and couldn’t be happier.
Thank you, Clare and the team at 77 Diamonds, for your outstanding service and craftsmanship. Highly recommended!
Tarek Alawiye
Not the first time I have used 77 diamonds, this time being my fourth.
Tarek Alawiye went above and beyond to ensure my wife will receive the beautiful eternity ring she yearns for.
They even had her size on record from our engagement, 10 years ago.
Exemplary service as always.
Awesome client support
Choosing the right ring and diamond for my engagement was very straightforward. The ring looks wonderful and we got a lot of compliments for it. I opened some requests by E-Mail which were answered quickly and professionally (thanks Clare and team).
Great experience in ordering and very…
Great experience in ordering and very helpful! Thanks to Cecilia Rotar
What can I say... world class
What can I say. 77 diamonds gave me world class service. Wanted to change the order half way though and without hesitation and on a sunday evening at 8pm they responded. Bijoux how i was dealing with replied to all my emails with kindness and service at the heart of them. The ring itself is beautiful. Couldn't of wished for a beautiful ring. My partner will love it and can wait to pop the question with the ring in my hand.
Im sure if I need after sales care they will be as good.
Thank you Bijoux and 77 dimonds
I had a wonderful experience with Toni…
I had a wonderful experience with Toni at 77 Diamonds. She was incredibly helpful, patient, and knowledgeable throughout the entire process. She took the time to understand what I was looking for and selected beautiful options that made the decision so much easier. Her communication was excellent and she made the experience feel very personal and special. Thank you, Toni — I truly appreciate your support!
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