The surveyor Shaun messaged us 30 mins before arriving. He was a polite friendly chap even taking the time to make friends with our Cocker Spaniel. Shaun was very knowledgeable, measured up our windo... もっと見る
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We were giving this company another chance after they measured our kitchen blinds incorrectly. This time we were after a blackout blind for our bedroom and guess what…. They measured it incorrectly ag... もっと見る
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Excellent service from start to finish. Measuring and quote given for our new build property. Showroom staff were knowledgeable and helpful. Range of styles chosen and windows re-measured. Order place... もっと見る
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Really happy with the service i received. Measuring appointment turned up on date arranged with a text confirmation the day before and a text warning 30 mins ahead of the arrival time as i had explain... もっと見る
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企業情報
当該企業による記述
We are a leading supplier and manufacturer of blinds and have been creating made to measure window blinds for over 30 years.
連絡先
Unit 4-5 Tundry Way, NE21 5SJ, Newcaslte, 英国
- 01914990099
- info@a1blindsuk.co.uk
- www.a1blindsuk.co.uk
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Blinds
Great blinds fitting company no issue whatsoever i got recommended off a friend i would recommend this company to others didn't take long at all to fit 4 windows i got veritcal como balance 89mm blackout blinds plus very friendly polite staff would get them again when I move.
The surveyor Shaun messaged us 30 mins…
The surveyor Shaun messaged us 30 mins before arriving. He was a polite friendly chap even taking the time to make friends with our Cocker Spaniel. Shaun was very knowledgeable, measured up our windows and let us see the difference in quality and prices. We decided to go with black out vertical blinds for 3 windows and perfect fit for our patio doors. We will leave another review after we have had the blinds fitted.
Failed again
We were giving this company another chance after they measured our kitchen blinds incorrectly. This time we were after a blackout blind for our bedroom and guess what…. They measured it incorrectly again so the fitter (who comes between 8 and 4) left and said it needed to be remade. I asked for a discount for the inconvenience but I got a rude reply saying it was in the t&c’s. I asked to have a more definite time for the refit but was rudely told it was going to be between 8 and 4 and they weren’t prepared to do anything for me whatsoever. My advice is go elsewhere…

A1 Blinds からの回答
Excellent from start to fitting !
Back to A1 Blinds again because of the excellent service we have had previously- and once again are delighted with the entire service and blinds- great communication, received a call to say that the fitter was on his way and Andrew was so professional and friendly (even coping with our very friendly but vocal cocker !) Would not hesitate to recommend.
A1 blinds excellent service,
Got blinds fitted today excellent service, fitted by Mark done excellent job so pleased went with a1 blinds, no mess and fit perfectly

A1 Blinds からの回答
Fantastic service today
Fantastic service today! The blind fitting was super quick with no mess! Would highly recommend, thank you!
Good price fast service.
Good price fast service.
2 blinds fitted in 15minutes.
Fitter even cleaned up.
Big thank you to all staff & fitter.

A1 Blinds からの回答
DO NOT waste money on this company
DO NOT waste money on this company !
Sold me some sand coloured blinds & failed to tell me they go pink /orange in the sunlight.
The women on the phone admitted they would not tell a customer about it so in other words ripping people off .
I will be going to trading standards & phoning my bank as the quality is absolutely terrible.

A1 Blinds からの回答
I can only praise A1 Blinds for their…
I can only praise A1 Blinds for their excellent service. I absolutely love my Perfect Fit wooden blinds! Every interaction was friendly, helpful, and professional.
Would you like me to make it sound more formal, enthusiastic, or keep it natural and conversational like this?

A1 Blinds からの回答
A1 made it simple.
We had some Venetian blinds fitted & from A1 & could not have been simpler. We got turned away by a local company with having a very awkward half bay window, but the fitter for A1 made light work of it. We absolutely love them. Highly recommend A1.

A1 Blinds からの回答
Great Service
From start to finish the service I received was fantastic. The staff in the shop were really helpful and then the guy that came out to measure up was great. Fitting was done efficiently, very tidy and the fitter gave great customer service. My family have used A1 blinds for years and we will continue to do so.
Staff were helpful and friendly
Staff were helpful and friendly. We were given a time slot for measuring. They gave us a quote, we placed our order and given a fitting date the following week. Fitter arrived and blind was fitted quickly. Great quality blinds, have always used A1 blinds and highly recommend them.

A1 Blinds からの回答
I would like to put a complaint re to…
I would like to put a complaint re to the A1 Blinds at Braydon
On Saturday the 7th June we had the whole house fitted with Wooden Venetian Blinds
When the fitters arrived they fitted all of the rooms apart from the French Door window in the lounge.
When they began to fit the French Door window in they couldn’t do it for the reason was that the person who measured the windows for the blind had wrongly measured the French Door Window.
I then paid the fitter the remaining balance of £800.
The total for the Venetian Blinds was £1.600.
I paid the total balance assuming that the job would be completed on Monday 9th June.
The bracket is already in place to fit the blind which would take 10 to 15 minutes.
On Monday the 9th June I contacted the A1 Blinds on Chainbrige Road which is about 3 miles to where we live.
I spoke to the customer service to find out when the blinds would be fitted, I was informed that the fitters would be out on Wednesday 11th June from 8am to 4pm.
I informed them that I have an hospital appointment as I am receiving Chemotherapy at 2pm and asked could they make it a AM appointment.
I also mentioned that I have a hospital appointment on Tuesday 10 June and another Appointment on Thursday 12th to have Cataracts to be removed.
I was informed they could come out on Saturday 14th or Monday 16th.
I then asked to speak to the manager ref to this as I had paid for the job of all of the blinds to be fitted .
I then asked to speak to the manager and I explained the situation to the manager that the job will only take around 15 minutes to finish.
I explained the situation ref to hospital appointments and my unavailability to be in all day on the Wednesday 11th.
Also I was mainly concerned that there was no blinds on the French Doors and it was a security risk as you can see right through into the lounge and sitting room.
All I was asking was could they make it a AM appointment for the fitters to finish the job what has been paid for .
The manager was not very helpful try to arrange this for me and said that she could not guarantee that they will be out on a morning call.
She was very abrupt and was very assertive towards me and kept interrupting me when I was trying to talk.
And eventually said she would try and see the fitters to come early although could not guarantee it.
I found by talking to her that her management skill are not up to standard, also her customer service skill were zero by not being helpful and her attitude being very assertive towards me.
This person in my opinion needs to be trained in her management skill and almost certainly in her customer service approach
What would only be a 15 minutes job to do before they start there other days work after all the job has been paid in full and I expected some respect from your company.
I have used A1 Blinds for many year and I also have properties and used A1 Blinds for them as well.
I expected better customer service from your company which I did not receive and not to be spoken in such of manner that I received from your Manager.
After all of the years I have used your company I am very reluctant to do so in the future.

A1 Blinds からの回答
Quick, Easy and Painless
Recently had Nick from A1 come and fit the whole house with new sets of blinds having had Steve come out a couple weeks previously to measure. Very quick, easy and painless experience, blinds look great, and we had a reasonably priced deal too.
Would recommend both of them and A1 in general to anyone, they were great throughout.
Top Class
Just had a shutter fitted by A1 Blinds - from appointment through to installation A1 Blinds were superb at every stage, already booked to get more. Would definitely recommend - top class!!

A1 Blinds からの回答
Very impressed with our new blinds
Very impressed with our new blinds, excellent quality and expertly fitted

A1 Blinds からの回答
Great customer service and lovely quality!
We had 3 bedroom blinds fitted recently. The team were lovely and we received excellent customer service all the way through. Very happy with the final result and the quality of the blinds, especially the star patterned blind in my baby son’s room! Will definitely be using A1 again when we decorate the rest of the house.

A1 Blinds からの回答
Got two blinds fitted in my new house…
Got two blinds fitted in my new house and cannot fault the customer service or the product itself. Very friendly and helpful from start to finish and the quality of the blinds are fantastic, especially at the cost. The value is great! I love them in our new house. Will be back.

A1 Blinds からの回答
2.9 Rating for a reason
Learned the hard way - rated 2.9 on here for a reason.
Check the Terms and Conditions before paying a penny, there is nothing that they will be held liable for.
To add salt to the wound, my experience with their customer services was also disappointing- no human element, referred back to their 52 t&cs.
Thankfully a small order to begin with! Avoid and spend your money elsewhere, as we will be going forward.
In response to the reply I have received - the fitter, came and rectified the issue on Tuesday as stated, I was at this point asked to remove my review. I politely noted that although I appreciate the blind was fitted (late 5.50pm- and I was not notified what time until I had to message and ask, after waiting in all afternoon) still stand by it being a 1* service - and I will not use you again.

A1 Blinds からの回答
Had fly screens installed the product…
Had fly screens installed the product quality is good but the issue is i was not told by Shaun who came and took the measurements that there would be gaps under the flyscreens (no information was given regarding it )
It made no difference amount of bugs,spiders coming in from the gaps
Wish i had not even bothered getting it installed

A1 Blinds からの回答
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