I had a tricky case that had been declined by another lender on credit score. Had no idea why then clients discovered a late unknown utility bill at a previous rented property. This was absolutely fin... もっと見る
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My BDM at Accord is fantastic Emma Brown. I imagine all the BDMs are but there is something about Emma that makes Accord that bit better. Underwriting great, communication great.
The worst offset mortgage - don't do it You can't see the benefit online and you either have to ring and ask the team to manually add up all of the interest you have benefitted from. Or you need to l... もっと見る
Simon is a fantastic BDM, there was a hiccup near completion and he took ownership and sorted everything with no fuss. You are very lucky to have him. I also like that your underwriters are contacta... もっと見る
企業が回答しました
企業情報
当該企業による記述
Accord Mortgages is a dedicated intermediary-only lender and part of Yorkshire Building Society. We exist to help brokers look after what matters most - your clients, with both residential and buy to let mortgage solutions. At Accord you can expect a common-sense approach in everything we do, with every case for every broker. Our common-sense flexible underwriting is there to help with complex cases. We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish. Our knowledgeable and experienced sales team are available by phone and webchat to support you and we have a host of online tools to help you find the information you need quickly and easily.
連絡先
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, 英国
- www.accordmortgages.com
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この企業のTrustpilot 利用方法
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Excellent Service, Flexible System!
Our firm has used Accord on occasion in the past but mainly for high value loans on residential purchases for clients who have diverse incomes or were business owners. This was our first time submitting a case where the client had some recent history of missed payments (within the last 12 months). Accord were very receptive to this case where a number of other lenders weren't (pretty much ALL lenders). They could look at the client's credit file and deem it was purely circumstantial. From Decision in principle to Offer the case took 2 weeks and the client had their mortgage complete within the same month of submission. I could not be happier with the service and the outcome. Our client said it was life-changing and Accord helped that happen!

Accord Mortgages からの回答
The only drawback was the mortgage case…
The only drawback was the mortgage case was a port and top up case and it was done manually and paper based.

Accord Mortgages からの回答
Common Sense Underwriting
Flexible criteria, common sense underwriting, really helpful staff and BDM

Accord Mortgages からの回答
Common sense underwriting
Common sense underwriting which is not too common with other lenders!!

Accord Mortgages からの回答
Fantastic service from start to finish
Fantastic service from start to finish. The whole process was explained clearly, communication was excellent, and everything was handled quickly and professionally. Made what can be a stressful experience feel smooth and straightforward. Highly recommend!
Also a big mention to my mortgage adviser Ryan he was class

Accord Mortgages からの回答
Financial Adviser comments
Great service, Whenever i need something Accord was there for me to help.

Accord Mortgages からの回答
I am impressed with how friendly and helpful their staff are.
When my broker suggested Accord, I was initially concerned, but I am now very happy. I have had to call them several times due to my personal circumstances, and every time they have been extremely friendly and helpful.

Accord Mortgages からの回答
Great service from Accord when other…
Great service from Accord when other high street lender declined the case.

Accord Mortgages からの回答
Smooth process that even when an issue…
Smooth process that even when an issue cropped up was dealt with efficiently

Accord Mortgages からの回答
Can speak to the underwriting team and…
Can speak to the underwriting team and they just get my clients

Accord Mortgages からの回答

Accord Mortgages からの回答
Excellent Service
A very reliable lender, good communication, sensible underwriters, assisted by a fantastic BDM who does everything possible to help, always returns calls and goes the extra mile.

Accord Mortgages からの回答
Thank you very much for making our dream come true.
We would like to thank Accord Mortgages for their excellent service.
Despite the Christmas holiday period, the mortgage process was completed very efficiently, and we received our mortgage offer in less than three weeks.
The whole experience was smooth and professional. We highly recommend Accord Mortgages to anyone looking for reliable and fast mortgage support.

Accord Mortgages からの回答
Good consistent service
I have found Accord to be very good to deal with, as I have been able to talk to the decision makers with a complex case. Where there were hurdles they asked the question to help overcome the challenges rather than putting obstacles in the way.
I have found this to be the same every time I have dealt with them.

Accord Mortgages からの回答
Worst experience I’ve ever had
Worst experience I’ve ever had. Me and my partner are first time buyers and we had the worst experience with accord mortgages. We had put in our full application through our broker who had chased them up every week for us for an update to only be told they are requesting more documents. Every week a new document was being requested which we provided within the hour, then after 10 long weeks it had suddenly been pulled for audit and they refused us after 11.5 weeks which has caused us to loose out on the property we had wanted. Don’t use this lender they are a waste of time and their underwriting team clearly doesn’t know what they are doing.

Accord Mortgages からの回答
Always a great experience with Accord
Always a great experience with Accord. The application is easy and you know they will always work with you to get a case over the line.

Accord Mortgages からの回答
I thought it was amazing and will look…
I thought it was amazing and will look to place more clients with Accord. Between the BDM talking through a new enquiry to speaking with the underwriter and getting the mortgage offer in good time.
Thank you to everyone involved. You're doing a great job!

Accord Mortgages からの回答
Great response with underwriting
They took the time to review the case and underwrite in a helpful way

Accord Mortgages からの回答
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