Accord Mortgages レビュヌ 

1,031
•
TrustScore 5段階評䟡の4

4.2

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5぀星のうち5の評䟡

I had a tricky case that had been declined by another lender on credit score. Had no idea why then clients discovered a late unknown utility bill at a previous rented property. This was absolutely fin... もっず芋る

5぀星のうち5の評䟡

My BDM at Accord is fantastic Emma Brown. I imagine all the BDMs are but there is something about Emma that makes Accord that bit better. Underwriting great, communication great.

5぀星のうち1の評䟡

The worst offset mortgage - don't do it You can't see the benefit online and you either have to ring and ask the team to manually add up all of the interest you have benefitted from. Or you need to l... もっず芋る

5぀星のうち5の評䟡

Simon is a fantastic BDM, there was a hiccup near completion and he took ownership and sorted everything with no fuss. You are very lucky to have him. I also like that your underwriters are contacta... もっず芋る

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䌁業情報

  1. 䜏宅ロヌン融資䌚瀟
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  3. 金融機関

圓該䌁業による蚘述

Accord Mortgages is a dedicated intermediary-only lender and part of Yorkshire Building Society. We exist to help brokers look after what matters most - your clients, with both residential and buy to let mortgage solutions. At Accord you can expect a common-sense approach in everything we do, with every case for every broker. Our common-sense flexible underwriting is there to help with complex cases. We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish. Our knowledgeable and experienced sales team are available by phone and webchat to support you and we have a host of online tools to help you find the information you need quickly and easily.


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4.2

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TrustScore 5段階評䟡の4

1031件のレビュヌ

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4.2

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(1,031)

過去12か月のレビュヌ数: 150ä»¶

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5぀星のうち5の評䟡

There was a good communication with the


There was a good communication with the underwriter what made the process very smooth.

2025幎12月23日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that the underwriter's communication made the process smooth. Thank you for your positive feedback; we appreciate it.

5぀星のうち5の評䟡

Clear

Clear, quick and efficient

2025幎12月23日
Accord Mortgages ロゎ

Accord Mortgages からの回答

Thank you for taking the time to leave a review. We are pleased to hear you found our service quick and efficient.

5぀星のうち5の評䟡

Regular BDM engagement to update


Regular BDM engagement to update criteria changes and other new initiatives. Also very good underwriters

2025幎12月24日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We appreciate your positive feedback regarding our BDM engagement and underwriters. We're happy to hear that you value our updates on new initiatives.

5぀星のうち5の評䟡

Outstanding service

Outstanding journey, clear and concise underwriting with timely feedback, BDM also helped escalate for exchange and completion with in 2 weeks from application.

2025幎12月23日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that you found the underwriting process clear and concise. We appreciate your feedback regarding the BDM's help in expediting the exchange and completion.

5぀星のうち2の評䟡

On a number of cases Underwriting seems


On a number of cases Underwriting seems to be ticking boxes vs. considering specifics and dealing appropriately. One one case I have been asked for a Gift of Deposit letter where deposit is equity from sale following a split (with my client receiving a great share). I asked for clarity / wording that would be acceptable but in response Underwriter just re-posted the initial query. I had another case (appealed successfully) where Accord declined a property as ex-commercial (it was a luxury gated development in an old mill).

2025幎12月23日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We appreciate you sharing your concerns regarding the underwriting process. We're sorry to hear about the issues you've experienced. I will feed this back to the team.

5぀星のうち5の評䟡

Excellent service.

Excellent service.
Underwriters went the extra mile.
BL

2025幎12月23日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We are happy to hear that you received excellent service. We appreciate you acknowledging our extra effort. Thank you!

5぀星のうち5の評䟡

Another great Experience

Another great Experience
Handled the case quickly, understood the clients income and didn't request or ask for unnecessarily information.
The added hamper to the clients is a great touch too.

2025幎12月16日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that the process was quick and efficient. It's great to know that our team ensured a smooth experience and that the gesture was appreciated. Thanks for your feedback.

5぀星のうち5の評䟡

last minute change on the application


last minute change on the application meant it had to be resubmitted to add another applicant to an offer that had already been issued. new app was resubmitted on the Friday and then old paperwork was cross-referenced with new and it had offered by the following Tuesday. great service just when it was needed.

2025幎12月2日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that we could provide great service during your time of need. We appreciate you sharing your experience with us, and we are so glad we could efficiently process the resubmitted application.

5぀星のうち5の評䟡

Thank you Accord

I placed a residential mortgage with Accord recently and I'm very impressed at how easy their portal was to use and how smooth the whole process was. I was kept informed every step of the way and the broker team were all very professional and polite when I rang them. A special thanks to you all and also to my BDM Samantha Thomas, who has been supportive and knowledgeable with regard to my queries. Overall really pleased with the service and just to add as well that I love the "The Growth Series Podcast" as well, I listen to them and as a broker, its really good to listen to the episodes and they are just great.

2025幎11月25日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that you found the mortgage process smooth and the portal easy to use. It's great to know our team's professionalism and support were helpful, and that you enjoy our Podcasts.

5぀星のうち5の評䟡

I am a mortgage adviser and every time


I am a mortgage adviser and every time I deal with Accord I always find a listening ear. Very helpful customer service and flexible within reason underwriters

2025幎9月1日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that you find our customer service helpful and our underwriters flexible. We appreciate your positive feedback. Thank you.

5぀星のうち5の評䟡

Brilliant service from all the team

Brilliant service from all the team.

Great products
Great service.

Thanks for being one of the best lenders out there.

2025幎11月25日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that you had such a positive experience with our team and products! We appreciate your kind words.

5぀星のうち5の評䟡

First Class service

Excellent personal service with easy communication

2025幎11月18日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that you found our service and communication excellent. Thank you for your positive feedback!

5぀星のうち5の評䟡

Helpful pre application support / easy


Helpful pre application support / easy system to use to key applications / great initiative products that help clients / dedicated underwriter contact is invaluable

2025幎11月25日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that our pre-application support and user-friendly system were helpful. Thanks for your positive feedback!

5぀星のうち5の評䟡

Ability to understand client scenario


Ability to understand client scenario and what they are trying to achieve.
Discussed on the phone with the underwriter and it went through.

2025幎11月11日
Accord Mortgages ロゎ

Accord Mortgages からの回答

Thank you for taking the time to leave us a review. We are please we were able to help you and your client.

5぀星のうち5の評䟡

Great lender

Great lender, supported from beginning to end.

2025幎11月11日
Accord Mortgages ロゎ

Accord Mortgages からの回答

Thank you so much for taking the time to leave us a review. We are pleased to hear you felt so supported during the process.

5぀星のうち5の評䟡

I love dealing with Accord

I love dealing with Accord. Their live underwriting is second to none and as long as they are in the file at the same time as you, you can underwrite the case together to get it agreed in a day. They have a flexible lending policy and their affordability calculator is one of the best. I have no hesitation in recommending Accord Mortgages.

2025幎11月18日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We appreciate you recommending our services! It's great to hear that you value our live underwriting and flexible lending policy. We're happy that our affordability calculator meets your needs and helps you secure agreements quickly.

5぀星のうち5の評䟡

5 Star service

From the outset I spoke with an underwriter
huge thank you, his knowledge help and understanding was 5 star plus. Between us we have made our mutual clients Dreams come true.
Accord underwriters nothing is ever to much trouble excellent service thank you

2025幎11月18日
Accord Mortgages ロゎ

Accord Mortgages からの回答

We're happy to hear that the underwriter's expertise and support helped achieve your clients' goals. We appreciate you acknowledging our team's dedication to providing excellent service and going the extra mile.

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