Total trash cheap stuff they send. Then when you want a refund because itâs like complete just junk they make you feel all this warm to do this and do that and itâs like you know what just not even wo... ãã£ãšèŠã
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I only rated 1 star because 0 star was not an option. I made an order and paid with the correct shipping and billing address. But they use the Shop app, and it defaulted to an address that I haven't b... ãã£ãšèŠã
Says itâs been delivered, IT HAS NOT BEEN DELIVERED I'll get in contact and see What happens only reason for a 2 star
I emailed the store crying and complaining about my package. Come to find out it was delivered and I was clueless, Karen, and crybaby...................but KATHY from customer-service calmly cuddled m... ãã£ãšèŠã
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Sex Toys, Vibrators, Dildos, Cock Rings and a variety of other adult products at the most well known name in the adult industry; Adam & Eve est. 1971.
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Total trash cheap stuff they send
Total trash cheap stuff they send. Then when you want a refund because itâs like complete just junk they make you feel all this warm to do this and do that and itâs like you know what just not even worth it. Just a trashy brand I would stay away and not order anything from these people.
2026幎4æ18æ¥
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I only rated 1 star because 0 star wasâŠ
I only rated 1 star because 0 star was not an option. I made an order and paid with the correct shipping and billing address. But they use the Shop app, and it defaulted to an address that I haven't been at for 5 years. I went to the messaging app and was essentially told to F off. They offered no help. I will never use them again
2026幎4æ17æ¥
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So ive order multiple items from themâŠ
So ive order multiple items from them got them in fast but unfortunately this time around I ordered more and its already been well over the time estimated time to receive which is very disappointing
2026幎4æ4æ¥
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Can't wait
Fast shipping can't wait to try the new toys with wife
2026幎4æ16æ¥
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Adameve ããã®åç
Hi Michael Roberts SR 1,
Thanks for your amazing Trust Pilot review! ð We'd love for you to share it on social media. Just copy & paste it to [Facebook/Instagram/X] and tag us @Michael Roberts SR 1âit means the world to us!
Hereâs your review: âFast shipping can't wait to try the new toys with wife!â
Warm regards,
Stephanie
Adam and Eve
FB: https://www.facebook.com/profile.php?id=100054310008999
Instagram: https://www.instagram.com/therealadamandeve/
X: https://x.com/adamandeve
Item has not been delivered
Says itâs been delivered, IT HAS NOT BEEN DELIVERED I'll get in contact and see What happens only reason for a 2 star
2026幎4æ15æ¥
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Everything came on time and very happyâŠ
Everything came on time and very happy with all my purchases!!
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Adameve ããã®åç
Hi Dreama Durham 1,
Thanks for your amazing Trust Pilot review! ð We'd love for you to share it on social media. Just copy & paste it to [Facebook/Instagram/X] and tag us @Dreama Durham 1 âit means the world to us!
Hereâs your review: âEverything came on time and very happy with all my purchases!â
Warm regards,
Stephanie
Adam and Eve
FB: https://www.facebook.com/profile.php?id=100054310008999
Instagram: https://www.instagram.com/therealadamandeve/
X: https://x.com/adamandeve
Not impressed with customer service
Tracking number dont work. Customer service Wayne was no help and rude. Need better training
2026幎4æ14æ¥
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Adameve ããã®åç
Weâre very sorry to hear about your experience and appreciate you taking the time to share your feedback.
We sincerely apologize that your original package did not arrive. After confirming your shipping details, a replacement has been sent, and we hope it reaches you without any further issues.
Weâre also sorry to hear about your experience with our customer service team. This is not the level of service we aim to provide. Please know that all interactions are reviewed for quality assurance, and your feedback will be used to help coach and improve our team.
Thank you for bringing this to our attention. If thereâs anything further we can do to assist you, please donât hesitate to reach out.
Not yet receive my packet or where it at
Not yet receive my packet or where it at
2026幎4æ14æ¥
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It says its delivered yet it isnt
It says its delivered yet it isnt. Ive checked multiple times
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
The shipping was cost was fair and theâŠ
The shipping cost was fair and the time was rather quick, sooner than expected. It arrived in top condition and in good protective packaging.
2026幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Adameve ããã®åç
Hi Leafsaver 1,
Thanks for your amazing Trust Pilot review! ð We'd love for you to share it on social media. Just copy & paste it to [Facebook/Instagram/X] and tag us @Leafsaver 1 âit means the world to us!
Hereâs your review: âThe shipping cost was fair and the time was rather quick, sooner than expected. It arrived in top condition and in good protective packaging.â
Warm regards,
Stephanie
Adam and Eve
FB: https://www.facebook.com/profile.php?id=100054310008999
Instagram: https://www.instagram.com/therealadamandeve/
X: https://x.com/adamandeve
I always get my packages in goodâŠ
I always get my packages in good condition, timely even without express shipping!
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Adameve ããã®åç
Hi Elizabeth 2,
Thanks for your amazing Trust Pilot review! ð We'd love for you to share it on social media. Just copy & paste it to [Facebook/Instagram/X] and tag us @Elizabeth 2 âit means the world to us!
Hereâs your review: âI always get my packages in good condition, timely even without express shipping!.â
Warm regards,
Stephanie
Adam and Eve
FB: https://www.facebook.com/profile.php?id=100054310008999
Instagram: https://www.instagram.com/therealadamandeve/
X: https://x.com/adamandeve
My package has NOT been delivered to myâŠ
My package has NOT been delivered to my house today and was reported delivered. It is Not at my home.
2026幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Absolute joke.
I ordered something a while back, it never showed up. Got in touch with customer service, a very lovely staff member ordered a new one for me, free of charge. The next one also disappears. Get in touch, new person who gave me attitude but it was 2am so fair enough. Got in touch today, explained neither of my orders showed up and while waiting I'd actually fell for a postage scam (not related to this company), the customer service member scolded me saying I was accusing them of scamming, I tried to explain it was nothing to do with them and he said "Fine. We will refund the order total to the method of payment used when the order was placed. Allow 5 business days for the refund to show with the method of payment. Your account with us will be closed. You will; not be able to order from us in the future." This staff member (Brian) was extremely rude and frankly has just made a terrible day worse. I'm fine being banned, I would never order from them again in my life.
2026幎4æ6æ¥
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Adameve ããã®åç
All contacts are recorded for quality assurance purposes. Supervisors review these interactions and provide agents with coaching, training, and, when necessary, disciplinary action. We sincerely apologize for the issues youâve experienced with our agents, as well as for not receiving either your original package or the reshipment.
Got my package sooner than expected itâŠ
Got my package sooner than expected it seams to be great quality the toy is bigger than expected needs something beside it in picture to compare size to or to have in description how big around it is
2026幎4æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Adameve ããã®åç
Thank you for your reviewâwe truly appreciate your feedback and 4 stars. Weâll be passing your comments along to our web design team to improve how we present item size comparisons.
I hate itttt I did not realize it was aâŠ
I hate itttt I did not realize it was a suction one because why! Itâs hurts and isnât pleasurable at all. I wish I could return it.
2026幎3æ31æ¥
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Adameve ããã®åç
âWeâre sorry to hear about the misunderstanding regarding our return policy. We strive to make our policies as clear as possible and accept returns within 90 days for any reason. While customers are responsible for return shipping costs, we would have gladly provided a refund or exchange once the items were returned.
This information is noted on our Product Returns page, including the disclaimer about return postage. Weâre always here to help and would be happy to assist further if needed.â
Horrible
Horrible! Itâs been almost 3 weeks and still havenât received my package. Talked to someone and was told they would mail another one out but could take 2 weeks. Buy somewhere else
2026幎3æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Adameve ããã®åç
âWe sincerely apologize that your package was missing. A replacement has been sent and was due to arrive on 04/03/26. Weâve also emailed you the reshipment details. If thereâs anything else we can help with, please donât hesitate to reach out.â
Was not good
Was not good. Realistic feel? No. Cheap and not even close to being worth the price paid.
2026幎3æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Adameve ããã®åç
Weâre sorry to hear there was some confusion regarding our return policy.
We do accept returns on any item for any reason within 90 days of purchase. However, customers are responsible for covering the cost of return shipping. Had the items been returned to us, we would have been more than happy to issue a full refund.
For transparency, this information is clearly outlined on our website, including a note that return postage is the responsibility of the purchaser, which can be found on our Product Returns page.
If thereâs anything further we can do to assist, weâd be happy to helpâplease feel free to reach out to our support team.
So I ordered a FLESHLIGHT girls ElsaâŠ
So I ordered a FLESHLIGHT girls Elsa Jean-white. AND I paid extra because it said I could get it on Tuesday instead of Thursday. Not only did I not recieve the correct item, but I got it on thursday. Their delivery part is a scam so donât pay extra to expedite it. The only reason itâs a 2 star and not a 1 is their customer support was good. I told em what I ordered and what I got instead, they said to wait so they could check, minute or two passes then boom items on its way hereâs your new order number. So now in roughly 5 days we will see if I get the item I payed for or if itâs another random item.
2026幎3æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Adameve ããã®åç
Weâre sorry that you received an incorrect item. A replacement has been arranged through our Quality Department to ensure you receive the correct product as quickly as possible.
Thereâs no need to return the incorrect itemâplease feel free to keep or dispose of it. Your replacement is being shipped via UPS for faster delivery.
It's super soft
It's super soft, so far it does it's job. I love it.
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Adameve ããã®åç
Thank you for your 4-star review! Weâre glad to hear you were pleased with your purchase and truly appreciate you taking the time to share your feedback.
Order was already opened and cutâŠ
Order was already opened and cut through! Ridiculous!
2026幎3æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Adameve ããã®åç
Weâre sorry to hear the customer was unhappy with the condition of their package upon arrival. We are more than happy to replace any item that was damaged during shipment.
We reached out to the customer on 03/23/26 via Trustpilot to gather additional information and help resolve the issue, but unfortunately did not receive a response. We encourage the customer to contact us or provide the requested details so we can assist further.
If needed, please ask for a supervisorâweâre always happy to help and work toward a resolution.
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