You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What makes a company stand out from others is how they deal with things that may have gone awry. My delivery of various bagged fertilisers had been damaged and a few had spilt loosing most of their co... もっと見る
企業が回答しました
Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... もっと見る
企業が回答しました
When my order arrived one of the items was completely unlabeled, so no indication of what the sack contained or how to use it. This was very worrying, as I couldn't be sure what was in it and it w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.
連絡先
Foss House, Units 7, 8 & 9 Allens Business Park, Skellingthorpe Road, Saxilby, LN1 2GH, Lincoln, 英国
- 01522246491
- customerservices@agrigem.co.uk
- www.agrigem.co.uk
4.3
優良
430件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Agrigem からの回答
Thank you for the lovely review!
Regards, Customer Experience Team
Agrigem からの回答
Thank you so much for your positive review!
Regards, Customer Experience Team
Prompt delivery
2026年5月27日
Agrigem からの回答
Thank you for your 5* review!
Regards, Customer Experience Team
Ordered on Monday product received…
Ordered on Monday product received today. fantastics service and very good price well done.
2026年6月2日
自発的なレビュー
Agrigem からの回答
Hello there,
Thank you so much for the lovely comments and we are pleased to hear you are happy with your order.
Regards, Customer Experience Team
Agrigem からの回答
Thank you for your positive review!
Regards, Customer Experience Team
Agrigem からの回答
Thank you for your positive comments!
Regards, Customer Experience Team
Poor practice
When my order arrived one of the items was completely unlabeled, so no indication of what the sack contained or how to use it.
This was very worrying, as I couldn't be sure what was in it and it was likely to get mistaken for something else.
When I contacted them, all they did was send a picture of the item I ordered.
Given that these chemicals are meant to be treated with care, this seems a very cavalier and possibly dangerous practice.
I certainly won't be using them again based on this experience.
2026年4月8日
自発的なレビュー
Agrigem からの回答
Thank you Mark for taking the time to leave your review, and please accept our apologies that you were dissatisfied with the packaging of your products. We would welcome the opportunity to discuss this with you further, should you wish to get in touch via customerservices@agrigem.co.uk
Regards,
Customer Experience Team
Delivery with APC Overnight was a…
Delivery with APC Overnight was a shambles and despite 1 attempt and leaving without dropping off the fertiliser as they hadn't read the delivery information and 2 further promises nothing has ever appeared. Their chosen courier is on par with Evri for being useless. Agrigem's customer services were in regular contact with me but totally pointless as the courier just did what suited them. To make things worse originally tried click and collect and that didn't work either so I won't be using Agrigem again.
2026年4月22日
自発的なレビュー
Agrigem からの回答
Hello Richard,
Thank you for taking the time to share your feedback. I fully appreciate your frustration regarding the delivery experience and would like to apologise on behalf of APC.
I can see that our Customer Experience team made every effort to arrange delivery as promptly as possible; however, on this occasion, they were unfortunately unable to do so. Please be assured that this matter has been escalated to the APC General Manager for a full investigation, as the level of service provided does not meet the standards we expect from our delivery partners.
With regard to Click & Collect orders, availability via our website is limited to customers within a specific radius of the store. If you are outside this area, the option will not appear online; however, our sales team are always happy to assist and can arrange this for you over the phone should you chose to use us again in future.
Regards,
Agrigem Ltd
Dont order - scam website.
Dont order, scam website. Ordered a part a month ago and nothing has arrived. Email address on order receipt doesnt work.
2026年4月14日
自発的なレビュー
Agrigem からの回答
Hello there,
Sorry to hear you are having problems. Please contact us directly on customerservices@agrigem.co.uk
Regards,
Customer Experience Team
DX delivery failed twice despite…
DX delivery failed twice despite payment for Express delivery and calling Agrigem. Still not received after 10 days!
2026年3月27日
Agrigem からの回答
Hello Mrs Garvey,
We apologise for the issues you experienced with your delivery. Our records show that the courier attempted delivery on two occasions at the address provided; however, due to the nature of our products, a signature is required upon receipt. Unfortunately, if a signature cannot be obtained, the courier is unable to complete the delivery.
A replacement order was subsequently dispatched and successfully delivered on 8 April.
If you are still experiencing any issues or require further assistance, please do not hesitate to contact us on 01522 246491 and we will be happy to help.
Regards,
Customer Experience Team
Agrigem からの回答
Thank you so much for your positive review.
Regards,
Customer Experience Team
always a good and fast delivery service…
always a good and fast delivery service have been using them for some time and will continue to do so
2026年3月27日
Agrigem からの回答
Thank you so much for your comments and continued custom Chris.
Regards,
Customer Experience Team
Everything was right.
Prompt delivery, good price and the chemical oversuit was value for money.
2026年3月27日
Agrigem からの回答
Thank you so much for your positive review.
Regards,
Customer Experience Team
What makes a company stand out from
What makes a company stand out from others is how they deal with things that may have gone awry. My delivery of various bagged fertilisers had been damaged and a few had spilt loosing most of their contents (almost certainly damaged by the delivery company) Agrigem were brilliant and sent out replacements next day. Highly recommended company.
2026年3月30日
自発的なレビュー
Agrigem からの回答
Hello Mr Hyne,
Thank you so much for your fantastic comments and we are delighted that our team were able to resolve the unfortunate delivery problems swiftly and efficiently for you!
Regards,
Customer Experience Team
Agrigem からの回答
Thank you so much for your nice review.
Regards,
Customer Experience Team
Agrigem からの回答
Thank you very much for your positive comments.
Regards,
Customer Experience Team
Amazing company and great customer…
Amazing company and great customer service. Ordered a soil analysis elsewhere and their service was not good. Millie replied to our email within the hour, provided a complete plan and I ordered our products and received 48 hours later. Cannot thank you enough and Millie is genuinely a great asset to your company.
2026年3月16日
自発的なレビュー
Agrigem からの回答
Hello there,
Thank you so much for your lovely feedback and we will pass your comments over to Millie!
Kind Regards,
Customer Experience Team
Agrigem からの回答
Thank you for the positive feedback!
Regards, Customer Experience Team
Great service and excellent product
Great service and excellent product - no hesitation in recommending
2026年1月28日
Agrigem からの回答
Thank you for the great feedback!
Regards, Customer Experience Team
Agrigem からの回答
Thank you for your positive feedback.
Regards, Customer Experience Team
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