Agrigem レビュヌ 

430
•
TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち5の評䟡

You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears. My first 2 orders were delivered without incident –... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

What makes a company stand out from others is how they deal with things that may have gone awry. My delivery of various bagged fertilisers had been damaged and a few had spilt loosing most of their co... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered 25kg of Blood, Fish and Bone on Monday afternoon. Delivered using standard service on Tuesday afternoon. Well packaged in strong sack. Price for 25kg and delivery was only slightly more t... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

When my order arrived one of the items was completely unlabeled, so no indication of what the sack contained or how to use it. This was very worrying, as I couldn't be sure what was in it and it w... もっず芋る

䌁業が回答したした

䌁業情報

  1. DIY甚品店

圓該䌁業による蚘述

Agrigem are based in Saxilby in Lincolnshire. They supply a wide range of Plant Protection Products, Weedkillers, Fertilisers, Grass & Flower Seed, Application Equipment, Hard Surface Cleaners & Rodenticides to professional and amateur users. Their website stocks 1000's of products, all available on speedy next day delivery.


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4.3

優良

TrustScore 5段階評䟡の4.5

430件のレビュヌ

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4.3

すべおのレビュヌ

(430)

過去12か月のレビュヌ数: 40ä»¶

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5぀星のうち2の評䟡

I ordered fish blood and bones in


I ordered fish blood and bones in second week of June with the hope of delivering within a week but they informed that delivery after end June. They again informed me that it be delivered after end of the July.

It’s my first time ever I use them it’s not good service. I will never buy anything from this website.

2025幎6月15日
自発的なレビュヌ
Agrigem ロゎ

Agrigem からの回答

Hello there,
We are so sorry you had problems with your order.
Unfortunately the Blood, Fish & Bone was severely delayed at the manufacturers factory.
Any product that isn't immediately available for dispatch will always have an estimated delivery date on the product page prior to customers purchasing.
If there are any further delays our team always do their best to keep our customers informed of such delays.

Regards,
Customer Experience Team

5぀星のうち5の評䟡

No fuss

No fuss, ordered & received bang on time - and the price was competitive too... VERY happy.

2025幎6月26日
Agrigem ロゎ

Agrigem からの回答

Thank you for your kind review.
Regards,
Customer Experience Team

5぀星のうち5の評䟡

Dry dog Food

Well priced but delivery via Evri not the best.
Evri have been unreliable as late. Still waiting to receive the ordered product.

2025幎5月27日
Agrigem ロゎ

Agrigem からの回答

Thank you for taking the time to review,
We do not sell dog food or use Evri courier Service.
Regards,
Customer Experience Team

5぀星のうち1の評䟡

I ordered Rosate and received Gallop


I ordered Rosate and received Gallop weed killer instead. Agrigem insisted the two were the same so I gave Gallop a go. Gallop seemed more watery & the effects after spraying were extremely poor. I was happy with Rosate & should have either received this product or given a refund, however Agrigem state that a replacement would be sent if the ordered product was not available. I could not find anywhere that states this & if it did, it’s not obvious. Misleading & unhelpful team at Agrigem got me nowhere.

2025幎6月3日
自発的なレビュヌ
Agrigem ロゎ

Agrigem からの回答

Hello there,
Thank you for your review,
Any time there is to be an alternative item sent out due to stock availability, this is always advertised multiple times throughout the selection and checkout process on our website.
We are sorry if you missed any of these notes.
Regards,
Customer Experience Team

5぀星のうち5の評䟡

Prompt delivery.

Prompt delivery.
Very helpful advice over the phone before purchase.
I have made a number of prurchases all concluded satisfactorilly.

2025幎5月27日
Agrigem ロゎ

Agrigem からの回答

Thank you for your kind review.
Regards,
Customer Experience Team

5぀星のうち1の評䟡

I recently visited Agrigem (17 May 25)


I recently visited Agrigem (17 May 25) for advice on how to treat 2 acres of paddock that has a PH of 8. The advice given was to buy 4 bags of Triple 16 nutrient and 600kg of granulated lime.
A couple of days later I called to enquire about greass seed and that's when I was told by another member of Agrigem that I was mis-sold the lime and that this would only make the PH level even worse. This advice could have made it an expensive recovery process!!

Thankfully the delivery which was scheduled for the following morning was cancelled. During this process I did ask if it could be confirmed that the cancellation was successful as I needed to cancel access arrangements. I was promised a call, but no call received and I had to chase this up with Agrigem.

The same day I asked for a full refund as I wanted to decide what to do next. I was told a refund would soon be given once they confirmed that the order was back in stock, this was confirmed shortly after. However several days have passed I've still not heard a thing back from Agrigem on the refund even having made several calls and being promised calls back to let me know what is happening.
Because of this poor customer service I have given this poor rating and I notice from previous customer comments that poor communications is a common theme!!

In Agrigem's defence there has been a weekend and a bank holiday. However this is not excusable in today's technical capacity when it takes minutes for bank transfers and communications.

Agrigem do provide good quality products and have good availability, however some element of customer service is sadly lacking.

In conclusion: wrong advice given, lack of communications and no return of my money £349.20 13 days after payment and order cancellation.............................

2025幎5月17日
自発的なレビュヌ
Agrigem ロゎ

Agrigem からの回答

Hello there Colin,
Thank you for taking the time to review and we are really sorry to hear that you have had this experience with ourselves.
Rest assured your points have been investigated internally and we can see that the refund was processed as soon as possible once the goods arrived back with us.
Kind Regards,
Customer Experience Team

5぀星のうち1の評䟡

Rubbish delivery

Rubbish delivery. I had 20 emails about the delivery which us completely unnecessary and then the driver refused to leave it until we met him at the door to physically take it in which we dont do with any other delivery

2025幎5月15日
自発的なレビュヌ
Agrigem ロゎ

Agrigem からの回答

Hello,
We are so sorry you had this experience. All of our items our sent out on a signature service so must not be left unattended.
However, we will pass the feedback to the courier regarding the delivery notifications.
Thank you,
Customer Experience Team

5぀星のうち1の評䟡

Never arrived

Never arrived, despite waiting in twice for the chemical to arrive they failed to deliver, if you can’t collect then I wouldn’t take the time to order..

2025幎5月9日
自発的なレビュヌ
Agrigem ロゎ

Agrigem からの回答

Hello there, We are so sorry to hear that the courier has failed to deliver your order to you.
If you would like to get in touch with us directly with your order/tracking number we can investigate this further for you and raise this with the courier.
Regards, Customer Experience Team

5぀星のうち1の評䟡

Purchased Agrigems Weed Stick Waste of Money

Purchased Agrigems Weed Stick. Tried it in the garden and it picks up the soil onto the foam dispenser, which then stops the chemical getting onto the weeds. Despite several phone calls explaining this that it not fit for purpose, I have received negative response from Agrigem.

2025幎5月6日
自発的なレビュヌ
Agrigem ロゎ

Agrigem からの回答

Good afternoon Philip. We are very sorry to hear about this. The item is to be used to wipe into/over the weed its self rather than the soil. Regards Customer Experience Team

5぀星のうち5の評䟡

Prompt delivery

Prompt delivery. Nettles are already suffering!

2025幎4月26日
Agrigem ロゎ

Agrigem からの回答

Thank you for your lovely feedback Dave. Great to hear the you received good service and the product is taking its cause - regards Customer Experience Team

5぀星のうち5の評䟡

Good web site for information,good


Good web site for information,good quick service ,reliable

2025幎4月26日
Agrigem ロゎ

Agrigem からの回答

Thank you for taking the time to leave a 5 star review - we are delighted that you found our service to be quick and our website informative and helpful. Regards Customer Experience Team

5぀星のうち5の評䟡

Very helpful Customer service


Very helpful Customer service department when I had a query regarding the delivery. Not only did they answer the query but also followed up afterwards to check everything was correct. Products are good quality and fairly priced.

2025幎3月27日
Agrigem ロゎ

Agrigem からの回答

Thank you for leaving such lovely feedback. It is great to hear that you found our Customer Service team helpful and that you received great after care. We appreciate the time you have taken to let us know - regards Customer Experience Team

5぀星のうち3の評䟡

Confused Been on the field for a while now and


Been on the field for a while now and still not dissolved into the ground why?

2025幎2月24日
Agrigem ロゎ

Agrigem からの回答

Good afternoon Sue - If this is a granule then the weather has been really dry with little rain fall to help with the process. If you give the area a light sprinkle, to get the product going, this may start to speed up the process - Hope you found this to be useful. If you want more information then please visit our website to review the product information and guidance. www.agrigem.co.uk - regards Customer Experience Team

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