ailife.com レビュー 6

AIL Insurance company Canada part of Globe USA is a classic "Bait n Switch"company/ Yesterday an agent whom twice changed names of company and used "It wasnt me its Them"line referring to the bit n switch
i cut them off immediately and didnt persue these people dishonest and just look to take advantage of seniors as well STAY AWAY PLEASE!

I canceled 2 of my 3 policies on April 24th. I sent in all the information needed to have the money sent to my bank account. When the money was not deposited in my account I called them and asked why I did not receive the funds. I was then told they had to mail me a check because the premiums came out of a different account which was my husband's account but since his name is not on the policy and only my name on it they could not do direct deposit. I called again last week to check on the status of the checks and was told they were mailed out on May 4th. Still I waited until today (May 13th). Still nothing. I called and was told they were mailed on May 12th. If the policies were canceled on April 24th why will I not get the checks for 3 or 4 weeks after? Their customer service needs work because every time I called they gave me different excuses.

Wild that they changed their website name so old reviews can't tank their trustpilot score. They will never give you a straight answer ever. ESPECIALLY when you are trying to cancel your policy. DO NOT email them the cancellation information and think they will actually do anything with it, they will ignore you unless you call. Even after you call they make you submit the same information you gave them over the phone via email and CALL AGAIN to confirm that they recieved it.

I really loved JALYNN AMOS was great!!! She was so sweet and nice and Friendly!! She helped me and my husband with our Benefits!!! She was super helpful and she helped us with what we needed!!!

I canceled March 21,2023 when they called they said I had to talk to the cancelation department was on phone for 57 minutes then the phone went dead on there end not mine...I still get calls to up date my bank account and they still mail me bills even after I returned the bill stating it's BEEN CANCELED...I think I need to call BBB and report them...

My whole life policy wasn't accruing any value so I cancelled my policy. I got sent a bill for two months of "coverage" that I didn't even receive. TOTAL SCAMMERS. Insure with someone else.