I searched a number of car hire firms and looked at reviews on those companies. Airport rentals had mainly good transparent reviews.Prices very good. Only issue is there is a shuttle from airport to c... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The process of receiving the car and delivering it back was easy. The car was very nice, clean and wonderful to drive. No extra fee for mileage which was great. The lady who waited on us at the airp... もっと見る
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Quick, easy, with the help of the filters, the algorithm focussed our on needs , decisions made from the short list of choices - to be recommended.
企業が回答しました
Their website is easy to navigate and user friendly. Their rental cars were much cheaper than other options I found. I was only required to pay a deposit on booking and the remainder is paid at th... もっと見る
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企業情報
当該企業による記述
Compare vehicles in over 50,000 locations around the world and save!
当該企業による記述
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental car brands who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- One Global Site
- Over 50,000 locations in 176 countries.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
連絡先
Auckland, ニュージーランド
- drive@airportrentals.com
- www.airportrentals.com
4.6
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
offers side by side comparison
offers side by side comparison. No need to visit several websites
2025年8月12日
AirportRentals.com からの回答
Hi Gerald,
Thank you for your kind words! We're thrilled to hear that you enjoyed using our comparison tool. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Very easy to navigate the sites and book
2025年8月12日
AirportRentals.com からの回答
Hi Sonia,
Thank you for your kind words! We're thrilled to hear that you found our site easy to navigate and book. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Thank you for your service!
2025年8月10日
AirportRentals.com からの回答
Hi Aivars,
Thank you for your kind words! We're thrilled to hear that you appreciate our service. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
AirportRentals.com からの回答
Hi John,
Thank you for your kind words! We're thrilled to hear that you found the right vehicle and that the process was easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
AirportRentals.com からの回答
Hi Fook Loon Wong,
Thank you for your kind words! We're thrilled to hear that you found the process easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
AirportRentals.com からの回答
Hi John,
Thank you for your kind words! We're thrilled to hear that you found our communications efficient and that the transaction went smoothly. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Satisfied first time User
Easy service to use and found a vehicle right away that suited my needs.
2025年8月7日
AirportRentals.com からの回答
Hi Dianne,
Thank you for your kind words! We're thrilled to hear that you found our service easy and efficient. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Maxine
The form I filled out on-line said free…
The form I filled out on-line said free cancellation and unlimited mileage. but it is not stated on the receipt I printed. Just hate having to argue if the time comes where any of those issues come up. Other than that, excellent. Thank you.
2025年8月6日
AirportRentals.com からの回答
Hi Robin,
Thank you for your kind words! We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
AirportRentals.com からの回答
Hi Timothy,
Thank you for your kind words! We're thrilled to hear that you found our website easy to use and our prices affordable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Useless
Useless! They send confirmation of payment then cancel my booking and demand payment!
Contradictory emails from various fake names. This company is not operated by Kiwis.
THIS COMPANY IS NOT BASED IN NZ AND SHOULD BE AVOIDED AT ALL COSTS.
2025年8月1日
自発的なレビュー
AirportRentals.com からの回答
Dear Dion,
Thank you for your feedback, and we're sorry to hear about your experience. We are currently reviewing what has happened in your case and will contact you directly to address your concerns in detail.
Kind regards,
Shin
AirportRentals.com からの回答
Hi John,
Thank you for your kind words! We're thrilled to hear that you found it simple and quick to make a booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
AirportRentals.com からの回答
Hi Tim,
Thank you for your kind words! We're thrilled to hear that you found the process easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
No accountability or support when things go wrong
This third-party business model doesn't deliver. They are brokering car rentals and insurance with other companies, and are not accountable (or even contactable) when things go wrong.
I signed a contract for $480 with Airport Rentals and was charged $644 by Budget at the point of sale.
I emailed Airport Rentals several times over 3-months trying to get support (or at least an understanding as to why the price was so different) but have not had any response.
The inability to communicate with this company makes it impossible to rate them anything more than 1-star.
Also note that if you take out insurance with this company, rather than directly with the company you will actually be renting off, you will cover the repair costs, including the large excess, until the repair is finalised with receipts, which can be many thousands of dollars over many months.
2025年4月8日
自発的なレビュー
AirportRentals.com からの回答
Dear Monique,
We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how important clear communication and timely support are, and we regret that we fell short in keeping you updated while your concerns were being reviewed.
Our goal is to make the rental process as straightforward and stress-free as possible, and it’s clear that in this instance we didn’t meet that standard. We’re reviewing what happened so we can improve the way we respond to our customers in the future.
We’ll be in touch with you directly to address your concerns in detail, and we appreciate you bringing this to our attention.
Kind regards,
Shin
My car rental experience
Ease of navigation. Clear layout with clear font sizes. All settled within 3 minutes!
2025年8月2日
AirportRentals.com からの回答
Hi Soon Chee,
Thank you for your kind words! We're thrilled to hear that the process and website were easy navigate and book. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
AirportRentals.com からの回答
Hi Stuart,
Thank you for your kind words! We're thrilled to hear that you were happy with the service you received from our team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
AirportRentals.com からの回答
Hi Caryl,
Thank you for your kind words! We're thrilled to hear that you found your experience with us to be easy and professional and that the service was prompt. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
very easy to book and compare prices
2025年7月30日
AirportRentals.com からの回答
Hi Emma,
Thank you for your kind words! We're thrilled to hear that you found it so straightforward to compare prices and vehicles and to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
I am a repeat user of AirportRentals
I have used AirportRentals many times, they have resolved any issues I have had, they have never let me down. They are very competitive. They include all the information you require to make your rental decision.
2025年7月28日
AirportRentals.com からの回答
Hi Steve,
Thank you for your kind words! We're thrilled to hear that you are a returning customer and that you continue to be happy with our service, our communication and our competitive prices. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
AirportRentals.com からの回答
Hi Joseph,
Thank you for your kind words! We're thrilled to hear that you found the process easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
AirportRentals.com からの回答
Hi Garry,
Thank you for your kind words! We're thrilled to hear that you were able to the vehicle you needed at a competitive price. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
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