Quick, easy, with the help of the filters, the algorithm focussed our on needs , decisions made from the short list of choices - to be recommended.
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AIRPORT RENTAL IN MY OPINION, IS A SCAM COMPANY. I PAID THE REQUESTED $90 DEPOSIT FOR A CAR RENTAL WITH ACE CAR RENTAL. UPON DOING BUSINESS WITH ACE, THEY DID NOT PROVIDE ME WITH A CAR DUE TO SO-CALLE... ãã£ãšèŠã
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Their website is easy to navigate and user friendly. Their rental cars were much cheaper than other options I found. I was only required to pay a deposit on booking and the remainder is paid at th... ãã£ãšèŠã
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So far the entire process has been efficient and easy. Excited to see how pick up of vehicle goes and if I get whatâs booked.
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Compare vehicles in over 50,000 locations around the world and save!
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- Famous Brands & Local Suppliers
- Our website gives you a great range of rental car brands who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- One Global Site
- Over 50,000 locations in 176 countries.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
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Auckland, ãã¥ãŒãžãŒã©ã³ã
- drive@airportrentals.com
- www.airportrentals.com
4.5
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Out-of office hours never mentioned forshuttle
Book rental from Launceston airport. The dropoff time selected was 7.30am It mentioned shuttle bus available, never said it's out of office hour because usually rentals start at 7am. At dropoff day I had to drop car at rental place and walk all the way back arount 3km on the cold terrible weather in Tassi. Its hard to find a taxi or uber in that place at that time
Updated:
Thanks for the replay: for your understanding the depot working time is from 9am to 4pm / 5pm. Not from 7 am. So it should flagged when I choose 7 am drop off. Please update the timming and make it easy for your coustomers. Hope you understand the issue now. As per your replay you still think the depot working time is 7am to 8pm but achually its not. Its from 9am not sure about the end time but i am sure it much earlier than 8pm
2025幎10æ28æ¥
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AirportRentals.com ããã®åç
Hi Jobi,
Weâre sorry to hear about your experience and understand how inconvenient this must have been. Upon reviewing the booking details, the scheduled drop-off time was 7:00 am. As the depot operates between 7:00 am and 8:00 pm, this would not have been flagged as an out-of-hours return. The operating hours were also stated at the time of booking and on your confirmation voucher. If a drop-off time outside these hours is selected, the system would not display availability with this rental company.
Kind regards,
Shin
Easy website to navigate
Easy website to navigate. Chose the vehicle for my requirements and booked in minutes
2025幎10æ27æ¥
AirportRentals.com ããã®åç
Hi Lydia,
Thank you for your kind words! We're thrilled to hear that you found it easy navigating our website and were able to find a suitable vehicle. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
AirportRentals.com ããã®åç
Hi Matthew,
Thank you for your kind words! We're thrilled to hear that you found the process easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
AirportRentals.com ããã®åç
Hi Rene,
Thank you for your kind words! We're thrilled to hear the process was great from the start. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Website very user friendly and onlineâŠ
Website very user friendly and online booking was very easy to use. I have booked with this company before and happy to return
2025幎10æ25æ¥
AirportRentals.com ããã®åç
Hi Chris,
Thank you for your kind words! We're thrilled to hear that you found our website very user friendly. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Clear instructions and easy to follow
2025幎10æ24æ¥
AirportRentals.com ããã®åç
Hi Jonathan,
Thank you for your kind words! We're thrilled to hear that you found the process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Watch out for the hidden fee
Iâm not sure why the $200 charge was added to my credit card but it has been removed. I guess it was in error
2025幎10æ14æ¥
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AirportRentals.com ããã®åç
Dear Mike,
Weâre sorry to hear about your experience and appreciate you bringing this to our attention. Please note that we donât have any hidden booking fees â any deposit payable upon confirmation or security deposit required by the rental company is clearly displayed during the booking process and on your confirmation voucher.
If you could share your booking reference number starting with IM, weâd be happy to look into this further and clarify the charges for you.
Kind regards,
Shin
Quick and easy booking process
Quick and easy booking process. I eventually had to cancel, and that was just as quick and easy.
2025幎10æ19æ¥
AirportRentals.com ããã®åç
Hi Jeff,
Thank you for your kind words! We're thrilled to hear that you were able to make your booking quickly and easily, and that cancelling your booking was also straightforward. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Simple-easy.
2025幎10æ10æ¥
AirportRentals.com ããã®åç
Hi Gene,
Thank you for your kind words! We're thrilled to hear that you found your experience booking with us an easy one. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Alana
AirportRentals.com ããã®åç
Hi Jim,
Thank you for your kind words! We're thrilled to hear that you found it very straightforward to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Car rental galore
Organized presentation of available car rentals which make comparing prices an efficient task. Easy to navigate website.
2025幎10æ14æ¥
AirportRentals.com ããã®åç
Hi Benjamin,
Thank you for your kind words! We're thrilled to hear that you found our website easy to use and you were able to quickly find all the information you needed. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Please hire humans
Absolutely poor service
Unable to get in contact with customer service or log in only a useless AI bot give a human a job will never use this site again
Eventually get a refunded but very frustrating
2025幎10æ14æ¥
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AirportRentals.com ããã®åç
Dear Michael,
Weâre sorry to hear about your recent experience and the difficulty you had reaching us. It appears that you contacted us outside our operating hours, which directed your messages to our automated assistant instead of a live agent.
Weâve since reviewed your case and can confirm that your booking has been cancelled and the refund has already been processed.
It also looks like the email address used at the time of booking was different from the one you later used to contact us, which may have contributed to not receiving the confirmation email and required further verification to proceed with your request.
Everything has now been sorted, and we appreciate you bringing this to our attention.
Kind regards,
Shin
Do not use
Do not use
Iâm still waiting to hear back from a claim, where our rental car was hit while parked. We had to pay the rental cars excess, now over 3 months have heard nothing regarding this claim!
We have only just got our money back from the rental car company. But have heard nothing from our actual insurance company.
2025幎7æ7æ¥
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AirportRentals.com ããã®åç
Dear Charleen,
Thank you for your review, we're sorry to hear about your recent experience. Weâd like to look into this further, but we havenât been able to identify your booking from the details provided.
Please share your booking reference number starting with âIMâ or your claim number so we can investigate and assist you further.
Thanks,
Tanya
AirportRentals.com ããã®åç
Hi Robyn,
Thank you for your kind words! We're thrilled to hear that you found the booking process quick and easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
The apps is fast and easily accessed
The apps is fast and easily accessed. Simple and quick.
2025幎10æ8æ¥
AirportRentals.com ããã®åç
Hi Dzulkifli,
Thank you for your kind words! We're thrilled to hear that you found our app so easy to navigate you were able to make your booking with no trouble. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
AirportRentals.com ããã®åç
Hi Ned,
Thank you for your kind words! We're thrilled to hear that you found our booking process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Very happy customer
Great service & the vehicle was clean, tidy & new. Very happy customer & will book another rental in the future again.
2025幎5æ9æ¥
AirportRentals.com ããã®åç
Hi there,
Thank you for your kind words! We're thrilled to hear that you found the entire process very enjoyable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
AirportRentals.com ããã®åç
Hi George,
Thank you for your kind words! We're thrilled to hear that you found our service easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
Maxine
easy to navigate the web site.
2025幎9æ11æ¥
AirportRentals.com ããã®åç
Hi Robert,
Thank you for your kind words! We're thrilled to hear that you found it easy to use our site to make your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
AirportRentals.com ããã®åç
Hi Richard,
Thank you for your kind words! We're thrilled to hear that you found it easy to navigate our website and find the information needed to make your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
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