AIR TEAM ロゎ
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AIR TEAM レビュヌ 

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TrustScore 5段階評䟡の3.5

3.7

航空䌚瀟
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Sluchátka byla odeslána ihned poté, co skončila celopodniková dovolená po Vánocích. TakÅŸe jsem zcela spokojen. Nicméně kdyÅŸ jsem si ta sluchátka objednával, coÅŸ bylo tehdy, kdyÅŸ lidé z Air Teamu byli... もっず芋る

5぀星のうち1の評䟡

Customer Service and Refund Experience About two months ago, I purchased a Lightspeed Delta Zulu headset from this company based on a friend’s recommendation. Unfortunately, I now regret ma... もっず芋る

5぀星のうち2の評䟡

BEWARE: they NEVER refund! A Trig TY96 has been ordered as labelled "Available" on their website. Unfortunately, it is in fact not "available" but on back order with a 6-7 weeks delay, "maybe longer"... もっず芋る

5぀星のうち5の評䟡

Ein großes Lob an Airteam. Der Paketdienst ließ mir keinerlei Information ÃŒber eine angeblich erfolglose Zustellung zukommen. In der Sendungsverfolgung sah ich dann, dass das PÀckchen wieder zurÃŒck an... もっず芋る

䌁業情報

  1. 航空䌚瀟

さたざたな倖郚゜ヌスから提䟛された情報

Continuous innovation and rapid transformation have been themes throughout AIR TEAM's history, which the company traces to the year 2008 with the opening of the first shop with pilot supplies and aircraft parts in Brno, Czech Republic. The company built its reputation primarily as a reliable supplier of pilots, pilot schools, aircraft services and OEMs. Throughout its history, AIR TEAM has expanded its offerings and capitalized on evolving management trends and technologies to benefit its clients. The company pioneered multi-language/currency e-commerce solutions for a cross border European market, providing European customers the closest possible link between the manufacturer and the user. Today AIR TEAM is a major European distributor of pilot supplies and aircraft parts, EASA certified provider of avionics integration services and prime contractor of government special mission projects with more than 10000 clients in more than 25 countries. Combining unparalleled experience, comprehensive capabilities across all aviation segments and extensive cooperation in research with technical universities, AIR TEAM helps clients to improve their mission effectiveness and increase their performance.

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3.7

たあたあ

TrustScore 5段階評䟡の3.5

1728件のレビュヌ

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3.7

すべおのレビュヌ

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過去12か月のレビュヌ数: 35件

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5぀星のうち1の評䟡

Bonjour

Bonjour
Je n ai jamais été livré !!!
Votre transporteur DPD en est responsable .
Le livreur s est accaparé le colis disant qu'il ma livré en main propre !!
Un scandale !
Je suis en colÚre !
P.chazelle

2025幎6月23日
5぀星のうち4の評䟡

AIR TEAM provides great services with


AIR TEAM provides great services with professional and helpful staff. Prices are competitive, and the VAT exemption process is straightforward. Delivery is fast, and their packaging is nice. However, communication regarding delays could be improved. Overall, I'm satisfied with their support and would consider buying from them again. Solid experience!

2025幎6月14日
自発的なレビュヌ
5぀星のうち2の評䟡

6 months delay, zero proactive communication

I had good experiences with the seller after two orders (one personal and one business) but the third (business again) was a disaster. I placed the order on 12 November 2024 and I have received the items on 27 May 2025 (196 days!).

They have never contacted me proactively, I was always the one asking for updates. The cause of the delay was always blamed on the manufacturer of the items. At least customer service was kind in the emails.

In March I wanted to cancel the order but they said that they are not able to refund the cost, only provide a voucher, because it is a business order. So we chose to wait more.

They never offered any solution, compromise or compensation to fulfilling the order so our company was missing both the money and the items for 6 months.

Will not order again.

2025幎5月23日
5぀星のうち1の評䟡

I ordered Bose A30: 7 week of wait and still no news.

I ordered Bose A30. It says 4 weeks. After 7 week no news. I received an email with indicated order is shipped, with no shipment reference and track.
This is unacceptable!!!

2025幎5月23日
AIR TEAM ロゎ

AIR TEAM からの回答

Dear Luca,

Thank you very much for your feedback, and please accept our sincere apologies for the inconvenience and frustration you have experienced with your order.

We would like to clarify the details of your purchase:

Your order was placed on April 15, and payment was received on April 16.

The parcel was shipped on May 21, which is 5 weeks after payment, not 7 weeks as mentioned.

The tracking number was included on the invoice, which was sent to you via email.

We are truly sorry if our communication was unclear or if any important information was not conveyed properly. We understand how frustrating delays can be, especially when expectations are not fully met, and we regret that we did not deliver the level of service you deserve.

Please know that we value your feedback deeply and will use it to continue improving our service. If you need us to resend the invoice or tracking details, or if there’s anything else we can assist you with, please don’t hesitate to contact us — we’ll be happy to help.

Once again, we apologize for the inconvenience caused and hope that you will be satisfied with your Bose A30 headset.

Kind regards,

AIR TEAM

5぀星のうち5の評䟡

Excellent Headset

I recently purchased the David Clark H10-13.4 Headset, and I couldn't be happier with my choice! The audio quality is crystal clear, the noise reduction is impressive, and the headset is extremely comfortable even on long flights. The build quality is solid, and it feels like a durable, long-lasting product. Definitely a great investment for any pilot or aviation enthusiast. Highly recommended.

2025幎2月24日
5぀星のうち2の評䟡

Old Oil

They have send me Oil, which was 2 years old.

The printed date on the Oil Container clearly shows a production date of 2023.

No need to deny it, since there is a prove

2025幎2月19日
AIR TEAM ロゎ

AIR TEAM からの回答

Hello,

Thank you for sharing your feedback. We truly appreciate you taking the time to let us know about your experience.

We would like to assure you that the oil cannot be 2 years old, as we purchased it directly from the manufacturer on January 6, 2025. We always strive to provide our customers with high-quality products.

If you have any further concerns or if there’s anything we can do to assist you, please don’t hesitate to reach out. We value your satisfaction and are here to help.

AIR TEAM s.r.o.

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