Thoroughly happy with the product especially at the price point that I paid. Quality is great, compared to other hoodies I have bought from othe popular brands. The tracksuit bottoms are my favourite,... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Found a hoodie by Akai in TKMaxx, had a look online and found their store, got a great deal for an excellent tracksuit set for £25 which arrived quick. Top quality stuff, definitely getting more!
企業が回答しました
Bought a few of these tee-shirts as I liked the design, from the sizing guide i'd need XL sizes. However on receiving and trying on, while labelled XL I would say they were only M size. I wear tight... もっと見る
企業が回答しました
very good and excellent these people give i or 2 stars they do not know what day are talking about some of these people can`t even trust dressed them self properly and give i or 2 stars thank
企業情報
当該企業による記述
Akai Apparel offers premium streetwear without the premium pricing. Our founders collectively have over 45 years of experience within the fashion & retail sector. Expect great fits and design from our collections as well as outstanding customer support. We want you to enjoy wearing our products as much as us and look forward to serving you.
連絡先
4.1
ほぼ満足
480件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Paid extra, no getting that money back:
Paid extra for delivery when on their website did say 15£, no only they’re not refunding the extra money, they won’t even respond any query any longer.
Not clear about the custom fees to pay either to send the goods to another country.
2022年9月8日
自発的なレビュー
Akai Apparel からの回答
Hi Sandra,
The price paid for postage at checkout was the correct price at the time of ordering. We admit there was one informational page on the website which had forgotten to be changed but all other prices were correct.
There are nearly always duties and taxes involved when shipping to another country, these are dictated by each individual country.
We are sorry that you were not happy with our answer, however, if the same questions and answers are just going to go around in circles then we have to put a stop to it at some point.
Akai Apparel.
Akai Apparel からの回答
Hi Mayank,
Thank you so much for the 5-star review which is really appreciated.
We look forward to serving you again.
Akai Apparel
Akai Apparel からの回答
Hi Bryan,
Sadly, we do find this review unfair, as you're a repeat customer and we rectified this issue for you very quickly.
We can only apologise about the zip but sometimes things like this happen. It's how we deal with them that's more important.
Akai Apparel
Appalling quality and service
I ordered tracksuits from Akai and they were really bad quality the seams were splitting whilst wearing them for the first time and even ordered a bigger size. I reached out to them and they said we will give you £10 voucher this was patronising and disrespectful so I’d stay clear. I am staying way clear…! The problem was it was not resolved though I explained the circumstances that it had not been opened yet you ignored that fact.
2022年9月5日
自発的なレビュー
Akai Apparel からの回答
Hi Ash,
This was from an order that was placed back earlier this year in January.
We apologise that the outcome was not what you wanted but we have already been through all of this with you.
Akai Apparel
Good material and design
2022年9月3日
Akai Apparel からの回答
Hi Mohammed,
Thank you so much for the 4-star review which is really appreciated.
We look forward to serving you again.
Akai Apparel
I ORDERED TRACKSUIT SIZE XL SUPER &…
I ORDERED TRACKSUIT SIZE XL SUPER & GOOD QUALITY SMOOTH.
2022年9月3日
Akai Apparel からの回答
Hi Mohdabdul,
Thank you so much for the 4-star review which is really appreciated.
We look forward to serving you again.
Akai Apparel
Akai Apparel からの回答
Hi Kenan,
Thank you so much for the 5-star review which is really appreciated.
We look forward to serving you again.
Akai Apparel
Sizing is too small, refunds a bit dodgy
Bought a few of these tee-shirts as I liked the design, from the sizing guide i'd need XL sizes. However on receiving and trying on, while labelled XL I would say they were only M size. I wear tight/fitted tee-shirts on occasion but these were ridiculous. Return process was easy however despite paying for Royal Mail postage they have still taken a 'return postage fee' from my refund amount.
2022年8月18日
Akai Apparel からの回答
Hi David,
The original postal charge was deducted from your return. You used your own postage method so we didn't deduct any fee for using our label.
As for the sizing, this largely depends on what it is being compared to. We have sold 1000's of tees where people love the fit but realise it may not be right for everyone. Thanks nonetheless for giving us a try.
Akai Apparel
Great product and delivery
I have only positive things to say. The products are great, fit really well and delivery was prompt
2022年8月17日
Akai Apparel からの回答
Hi Matt,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Quality t shirts
Akai apparel has very good quality t shirts at affordable prices. They wash really well and have great designs. great website and fast delivery.
2022年8月10日
Akai Apparel からの回答
Hi Sue,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Excellent quality
2022年8月10日
Akai Apparel からの回答
Hi Marcus,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
shirts were spot on
2022年8月10日
Akai Apparel からの回答
Hi Jack,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Excellent service t-shirts are a…
Excellent service t-shirts are a grateful fit and well made one had a small mark on the front but was sent a replacement in the same order overall excellent!! Will deffo b ordering again
2022年8月10日
Akai Apparel からの回答
Hi Paul,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Great customer service
Great customer service, fast response and resolved a small issue at no cost to myself. Really impressed and as always great value for money. Items look great.
2022年8月8日
Akai Apparel からの回答
Hi James,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Akai Apparel からの回答
Hi Kevin,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Akai Apparel からの回答
Hi Md Ashraf,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Akai Apparel からの回答
Hi Fitiwi
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Akai Apparel からの回答
Thank you so much for the 4-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
I am definitely order that again
2022年8月1日
Akai Apparel からの回答
Hi Max,
Thank you so much for the 5-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
Love the design of the tops but I’ve…
Love the design of the tops but I’ve ordered from you before and the fit of the t-shirts was better last time. Not sure if you’ve changed supplier.
2022年7月30日
Akai Apparel からの回答
Hi Ryan,
Thank you so much for the 4-star review which is really appreciated. We look forward to serving you again.
Akai Apparel
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