ALL EAT ロゎ
りェブサむトにアクセス

ALL EAT レビュヌ 

158
•
TrustScore 5段階評䟡の2.5

2.5

レストラン
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Never used the service before. On a takeaway website it suggested to download the app for £6 off first order. When entering the code it claimed the coupon had expired. Deplorable, useless app immediat... もっず芋る

5぀星のうち1の評䟡

Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... もっず芋る

5぀星のうち1の評䟡

Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... もっず芋る

5぀星のうち5の評䟡

This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... もっず芋る

䌁業が回答したした

䌁業情報

  1. レストラン
  2. 䞭華料理店
  3. 䞭華料理のテむクアりト
  4. オンラむン食品泚文サヌビス
  5. ピザの宅配
  6. ピザのテむクアりト

圓該䌁業による蚘述

All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service​.

連絡先

2.5

期埅以䞋

TrustScore 5段階評䟡の2.5

158件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.5

すべおのレビュヌ

(158)

過去12か月のレビュヌ数: 13件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

For new food outlets All Eat app is the way to go.

The guys at all eat are super helpful, they got our profile ready I’m no time and we look forward to serve more of the all eat app customers, we look forward for what’s next.

2024幎3月8日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Thank you for your kind words Allen. It's great to be working with you.

5぀星のうち5の評䟡

I have been using Ubereats

I have been using Ubereats , Deliveroo, for ages until I found this treasure. Quick delivery, easy to use, all foods and cheaper charges. B
Highly recommend

2024幎3月3日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Thank you for taking out time to review our app. Your kind words inspire us to do even better.

5぀星のうち1の評䟡

Ordered food for 4

Ordered food for 4 , no food came within hour , tried to online chat , absolutely awful , told we would get a refund immediately still waiting , do not use this company

2024幎2月15日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Dear Customer

I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number? Based on our records, there haven't been any refunds processed during today's time frame. Your feedback is valuable to us, and we would like to investigate this matter promptly.

If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.

Best regards,

5぀星のうち1の評䟡

Terrible experience

Ordering was a mess. After not recieving food I couldn't contact anyone on live chat so raised a PayPal dispute. I was then contacted by all eat who said if I cancelled my case they would refund me instantly which I did. They did not refund me instantly so now for another PayPal case

*Update, the had said the refund would be in my bank of the same day and I would get an email confirming this. When I phoned them again they confirmed this and said it had been done when it had not, there response is nonsense.

2024幎2月14日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Dear Customer

I sincerely apologize for any inconvenience caused. I want to assure you that we have processed your refund immediately upon confirmation. Please note that it may take up to 3 working days for the funds to be credited to your PayPal account. If you haven't received the refund within this timeframe, please feel free to contact us at any time.

We truly appreciate your valuable feedback, and thank you for bringing this matter to our attention.

Best regards,

5぀星のうち5の評䟡

An incredible app and service


An incredible app with fantastic service! I am thoroughly impressed and will definitely be using it again in the future. Without a doubt, I'll be recommending it to all my friends and family.

2024幎2月1日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Thank you for your kind words. Please keep using All Eat to order your food.

5぀星のうち2の評䟡

Hi can anyone let me know why I've been


Hi can anyone let me know why I've been charged £30 what is that for and can I get it back I've brain damage and pressed sumthing by mistake I think der lol

2024幎2月13日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Dear Customer

I deeply regret coming across your recent comment. If you have been charged, it seems there might be a misunderstanding or a potential security issue. Have you placed an order through our platform with a restaurant recently? If not, it's possible that your account information has been compromised.

We sincerely encourage you to send us an email at info@alleatapp.com with details about the situation. If you haven't made any orders on our platform, we will promptly process a refund for you.

Your cooperation and understanding are greatly appreciated as we work to resolve this matter.

Best regards,

5぀星のうち1の評䟡

Never even downloaded the app

Never even downloaded the app, yet they have fraudulently taken £74 off my credit card

2024幎1月7日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Dear Customer

I deeply regret coming across your recent comment. If you have been charged, it seems there might be a misunderstanding or a potential security issue. Have you placed an order through our platform with a restaurant recently? If not, it's possible that your account information has been compromised.

We sincerely encourage you to send us an email at info@alleatapp.com with details about the situation. If you haven't made any orders on our platform, we will promptly process a refund for you.

Your cooperation and understanding are greatly appreciated as we work to resolve this matter.

Best regards,

5぀星のうち1の評䟡

Rubbish!!!

2024幎2月10日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Dear Customer

Thank you for sharing your feedback. We genuinely value your opinion, and we would appreciate it if you could provide more details about the reasons behind your low rating. Your insights are crucial to us, and we are committed to improving our services to better meet the needs of every customer.

Feel free to share any specific concerns or suggestions you may have, as we are eager to address them and ensure a more positive experience moving forward. Your satisfaction is our top priority, and we look forward to the opportunity to make things right.

Thank you for taking the time to help us enhance our service.

Best regards,

5぀星のうち1の評䟡

Threats and personal data breaches. Don't use this app

Don't bother using it, order somewhere else or direct from the restaurant. The main app doesn't even work and their Web app is shockingly bad. I placed an order and paid using PayPal, the app then stopped working and didn't process the order, but PayPal still took my money, so I asked PayPal to refund it. I then tried again using my bank details and it worked. Only the order that was confirmed using my bank details was delivered. This was in September 2023.

Its now January 2024 and I've only now recieved an email threatening legal action against me because they want a £14 processing fee for refunding via PayPal and claiming that order had been fulfilled. Included in this email was an email directed to another customer breaking GDPR rules, and another 2 directed towards me that had been made to look as though they had already tried to contact me. This email with 3 "responses" was the only communication I had recieved from them.

Their terms and conditions do not mention any processing fee and claim that unless an order is confirmed you are not entitled to a refund. The original order I placed was not confirmed therefore I was entitled to get my money back. The 2nd order I placed (for the same amount) was confirmed and the food was delivered.

So, if you like emails threatening legal action over money that you don't owe and your personal data being passed around, then definitely use it! But if I were you I'd steer well clear of this app.

2024幎1月8日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Dear Customer

I am sincerely sorry to hear about your experience. We understand your concerns and would like to clarify that our attempts to contact you were made in good faith. Recently, we have encountered instances where individuals intentionally seek refunds after consuming meals.

If there are specific details or issues you'd like to discuss regarding your order, please feel free to respond to the email we sent you. We want to assure you that we do not intend to threaten anyone, and we are a reputable company committed to providing excellent service.

Your feedback is essential to us, and we welcome any comments or suggestions you may have regarding our website and app. Please don't hesitate to reach out at your convenience, and we will promptly address any concerns and work towards maintaining the best user experience.

Thank you for your understanding and cooperation.

Best regards,

5぀星のうち1の評䟡

DO NOT USE THIS COMPANY!!

DO NOT USE THIS COMPANY!!
I ordered a Chinese through this company back in august and paid through PayPal. The food was stale and to a very poor standard. I made a complaint about the quality of the food and didn’t hear anything so made a complaint through PayPal as it was inedible, PayPal made the decision to refund me as the company didn’t communicate and now this company is harassing me, threatening me they are going to take legal action on me, get me done for fraud etc etc unless I bank transfer them the money that was charged back. I have spoken to paypal who have told me to ignore the emails, not to pay any money as I have done no wrong doing and to tell company to contact them as it them who made the decision however the company are still emailing me, threatening me all these months down the line. I have now had to proceed down the legal route myself and take this to the my local authorities as I feel harassed and this is causing me extreme anxiety!!
Avoid this company like the plague! I would rather starve them place an order through them again!

2024幎1月7日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Dear Customer

We sincerely apologize for the inconvenience you've experienced, and we appreciate you bringing this matter to our attention. We take customer feedback seriously, and we're committed to resolving any issues promptly.

We're sorry to hear about the challenges you faced with the quality of the food in your August order. We strive to maintain high standards, and we regret that we fell short in this instance.

Regarding the refund process, we want to clarify that our intention is never to harass or threaten our customers. We are currently investigating this matter internally to understand the communication breakdown and address it accordingly. We understand your concern and appreciate your patience during this process.

Please rest assured that we do not condone such behavior, and we are committed to resolving this issue amicably. We will review our communication procedures to prevent similar incidents in the future.

If there's anything specific you'd like us to address or clarify, please feel free to respond to this email or contact us directly. Your satisfaction is important to us, and we are dedicated to making things right.

Once again, we apologize for any distress this situation has caused you and appreciate your understanding as we work towards a resolution.

Best regards,

5぀星のうち1の評䟡

Extremely rude staff

Extremely rude staff

2024幎1月5日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Dear Customer

We genuinely appreciate you taking the time to share your feedback with us, and we're sincerely sorry to hear about your experience with our staff. Providing excellent customer service is a top priority for us, and we regret any instances where we fell short of your expectations.

We take your concerns seriously, and we would like to address this matter promptly. Could you please provide more details about the specific incident or encounter that led to your dissatisfaction? This information will help us investigate the issue thoroughly and take appropriate action to prevent similar occurrences in the future.

Your satisfaction is important to us, and we are committed to making improvements based on your feedback. We apologize for any inconvenience caused and appreciate your understanding as we work to enhance our service.

If you have additional details or if there's anything specific you would like us to address, please feel free to respond to this message or contact us directly. Your feedback is invaluable, and we want to ensure a positive experience for all our customers.

Thank you for bringing this to our attention.

Best regards,

5぀星のうち5の評䟡

The best App ever

The best App ever, try it and believe it. I have used all others and none come near it. Highly recommend everyone to use this app going forward and if you want to help your friends and family save time and money. Then please share with everyone and let’s Help make everyone save more. This is a UK company and pays their taxes. Unlike all those foreign companies who don’t pay and ripping food companies off. Taking full advantage until now! All Eat App.

2023幎12月17日
自発的なレビュヌ
5぀星のうち5の評䟡

I have been using the AllEat app for


I have been using the AllEat app for quite some time now, and I must say it has completely transformed my dining experience. The user-friendly interface makes it a breeze to navigate and discover a wide range of restaurants in my area.

What sets AllEat apart is the commitment to customer satisfaction. In the rare instance of an issue, the customer support team has been quick to respond and resolve any concerns promptly. It's evident that they value their users and strive to provide a positive dining experience.

AllEat has become an integral part of my dining routine. It combines a user-friendly interface, diverse restaurant options, efficient delivery, and excellent customer service. I highly recommend AllEat to anyone looking for a hassle-free and enjoyable way to explore and savor the culinary delights in their area.

2023幎10月7日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報