ALL EAT レビュヌ 

158
•
TrustScore 5段階評䟡の2.5

2.5

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Never used the service before. On a takeaway website it suggested to download the app for £6 off first order. When entering the code it claimed the coupon had expired. Deplorable, useless app immediat... もっず芋る

5぀星のうち1の評䟡

Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... もっず芋る

5぀星のうち1の評䟡

Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... もっず芋る

5぀星のうち5の評䟡

This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... もっず芋る

䌁業が回答したした

䌁業情報

  1. レストラン
  2. 䞭華料理店
  3. 䞭華料理のテむクアりト
  4. オンラむン食品泚文サヌビス
  5. ピザの宅配
  6. ピザのテむクアりト

圓該䌁業による蚘述

All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service​.


連絡先

2.5

期埅以䞋

TrustScore 5段階評䟡の2.5

158件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

2.5

すべおのレビュヌ

(158)

過去12か月のレビュヌ数: 13ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Excellent service

Excellent service, lower price than Just Eat and other platforms. Will stick to this app.

2023幎2月13日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Thank you so much for your review

5぀星のうち5の評䟡

I’m really happy with All Eat’s


I’m really happy with All Eat’s service!! I am really satisfied with the speedy delivery. I’m a regular customer and my food always comes just on time to my standard, I’d definitely recommend this platform as well if you’re looking for something cheap and of high standard!

2023幎2月12日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Thank you so much for your review

5぀星のうち5の評䟡

I got scared after reading the reviews


I got scared after reading the reviews as I had my order cancelled on the night as apparently the restaurant was closed on Tuesdays. They promised me a refund, however the next day I rang to ask if they could just forward the order to the next day instead as I felt worried I would not receive my refund.

After speaking with customer service, they helped me straight away to re sort the order and I got my food within the hour.

2023幎1月25日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Thank you for your understanding, we always try our best to help our customers. Sometimes, our competitors will purposely left some bad reviews on the website, we cannot change anything but we hope we can always help our customers out.

5぀星のうち1の評䟡

Paid for food but it wasn’t delivered

Paid for my food, the restaurant said they didn’t receive my order even though I had an order number. All Eat never replied to my 2 messages & the restaurant refuse to refund me. Disgusting. DO NOT USE.

2022幎12月14日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Sorry to hear about this. Can you confirm that the order was made on our platform? If so, could you please provide us your order number? This should not happen on our platform. You can also call us on 02039538888.

5぀星のうち1の評䟡

Terrible experience with this app

I ordered food and nothing arrives. Never use this app again. Worse experience ever!!!

2022幎12月3日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Sorry to hear about this. Can you confirm that the order was made on our platform? If so, could you please provide us your order number? This should not happen on our platform. You can also call us on 02039538888.

5぀星のうち5の評䟡

This app used to be very good


This app used to be very good especially for cash delivery
New version won't allow any delivery at all even though I'm about 500 m away from shop
Since the 4th of October till today the 8th not been able to place any delivery orders for cash or card
PLS someone sort it out
I'm glad to edit this and say issues have been sorted and app is back to being excellent ☺👌

2022幎10月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Terrible web site

Terrible web site, hard to use and doesn’t provide any updates on order progress. Will never use again

2022幎5月28日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Sorry to hear about this. We can confirm that we do not provide tracking services as the restaurants use their own drivers. We have improved our website. If you need further help, please call us on 02039538888.

5぀星のうち2の評䟡

All over the place

All over the place, stick with Just Eat 👍

2022幎5月16日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

We have developed new app and website to improve our customer experience. We will keep update and improve our app and website. We provide unbeatable food, unbeatable price and unbeatable services to all of our customers.

5぀星のうち1の評䟡

Don't order via All Eat

this company are not worth dealing with, and there should be an option for no stars
I have been ordering from the same Chinese for years, this was ring the restaurant place order and pay cash on delivery and never an issue.
Now on three occasions i have placed orders through All eat as i did not have cash in the hose so its easier to pay on line (the Chinese only take cash payments)
Out of the three times i have used All eat twice i have had to go and collect the food myself, today was the last time so asked for my money back, whilst they will give the delivery charge back they will not give back their service charge, whilst 50p is nothing its the principle, the order is placed with them, the responsibility is with them as they have taken a charge for dealing with the order.
Customer service is what a company lives and dies on, place your order else where and by the look of the low score this company have i am not the only one who thinks they are useless.

2022幎4月22日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Sorry to hear about this. Can you confirm that the order was made on our platform? If so, could you please provide us your order number? We usually spoke to our merchant regarding this issue as they use their own drivers. We hope there is no misunderstanding. You can also call us on 02039538888.

5぀星のうち2の評䟡

Fail to Follow Order Instructions

Made an order for a specific time as I was working. It arrived 40 minutes early, interrupted my work and obviously went stone cold by the time I could eat it.
Chat service just blamed restaurant and then failed to respond.

2022幎2月5日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Sorry to hear about this. We will try our best to improve customer experience.

5぀星のうち1の評䟡

Unreliable app

Unreliable app. Unreliable processing of order. Receipt says that i paid online. Then all eat delivery driver said it was done and charged on delivery. No answer yet from all eat.

2021幎12月4日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Sorry to hear about this. We can confirm that we do not provide drivers as the restaurants use their own drivers. If you need further help, please call us on 02039538888.

5぀星のうち1の評䟡

Awful App and response to my grievance

Awful App and response to my grievance. Food when it eventually arrived, was cold. I am not convinced that the food actually came from the restaurant I was ordering from. Definitely not the usual quality. Containers not the usual ones used. I wish I had telephoned my order, as I normally do. It would have cost less too!

2021幎11月14日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Sorry to hear about this. We can confirm that we do not provide drivers as the restaurants use their own drivers. The food will definitely be provided by the restaurant you have ordered. If you need further help, please call us on 02039538888.

5぀星のうち1の評䟡

We ordered and the payment went through


We ordered and the payment went through 4 times and the order never arrived at the takeaway

2021幎10月8日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Sorry to hear about this, sometimes the payment gateway will reject your payment or put it under pending so you order does not come through. We have developed new app and website to improve our customer experience. We will keep update and improve our app and website. We provide unbeatable food, unbeatable price and unbeatable services to all of our customers.

5぀星のうち1の評䟡

Terrible service

Terrible service, two payments have gone out of my bank for the same order (over a week ago) and when speaking to them on the phone they keep telling me they will phone me back and never do.

2021幎10月3日
自発的なレビュヌ
ALL EAT ロゎ

ALL EAT からの回答

Sorry to hear about this, sometimes the payment gateway will reject your payment or put it under pending so you order does not come through. We have developed new app and website to improve our customer experience. We will keep update and improve our app and website. We provide unbeatable food, unbeatable price and unbeatable services to all of our customers.

5぀星のうち5の評䟡

Very good service

Had a bit of a panic after placing an order via All Eat and then seeing all the one star reviews on here! Immediately called restaurant to check they’d received order (they had) and food was delivered swiftly/payment processed - no issues. Seems to be cheaper than some other companies which deliver for same restaurant!

2021幎9月26日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報