Allhertsrecovery レビュー 

30
•
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Notice all the reviews are recent, and the first one of their 5* ratings is Ali Zorlu who is the director of the company, and majority of other 5* reviews are unprompted by people who have only su... もっと見る

5つ星のうち5の評価

Drivers are really helpful and caring, they came down to me within an hour (like they said over the phone) and they had my car on the bed in less than 5 minutes in a very orderly and professional way,... もっと見る

5つ星のうち5の評価

After being stuck on the M25 in my transit van I called 10 companies that could not help me because of the weight and size of my vehicle. The AA and RAC both quoted a 4 hour waiting time. I called all... もっと見る

5つ星のうち5の評価

I rate this company very highly. Stacey answered the phone and was polite professional and very re assuring from the start they said they would be with me in 30 minutes and arrived in 15 minutes. The... もっと見る

3.9

ほぼ満足

TrustScore 5段階評価の4

30件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.9

すべてのレビュー

(30)

過去12か月のレビュー数: 11件

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5つ星のうち1の評価

Avoid at all costs

Avoid at all costs. Scam artists. Quoted one price then charged a different, much higher price when the car was on the van. £300 for a 7 mile recovery. Utter scum bags. Use anyone else and save your money.

2024年4月6日
自発的なレビュー
5つ星のうち1の評価

If I could give 0 stars I would

If I could give 0 stars I would. I never right reviews but I have time today. The man who deals with enquiries quoted me a certain amount, when they towed the car they quoted me another amount. I told him this is not what I quoted. He harassed me on the phone and told me to F*** off !!!!!!! If you use this company after reading this review I would be surprised. Never in my life has anyone treated me in such a way. I will be posting their company page on my followers page where all companies that I am associated with musicians and other people in my industry are made aware of this company. I have never been treated so bad in my life and I am not a confrontational person. I will be posting their page cover in my page and if I find their socials I will add it too. Please do not use them AT ALL! I didn’t even explain the whole story because I am still shocked he told me to F*** off on the phone and hanged up. I am literally righting this review after this happened an hour ago.

2024年2月27日
自発的なレビュー
5つ星のうち1の評価

Scammers

Scammers, charged nearly £400 to move a vehicle a couple of miles. Used phone and smoked whilst driving. Don't issue receipts and demand bank transfer or cash. Avoid

2024年2月16日
自発的なレビュー
5つ星のうち1の評価

Use a different company

In an emergency, I looked on googled and this was the first number that came up on a sponsored link. I called and was told the car would be picked up in up to one hour. Two and a half hours later after several calls a guy picked it up and charged £395 by bacs.
After many calls to ask for a receipt or invoice, we were hung up on and spoken to very rudely. We are very disappointed and I wish I called someone else but I was stressed and needed help.

2024年1月29日
自発的なレビュー
5つ星のうち1の評価

7 minute recovery £300.

Estimated 30-40 minutes to arrive actually took 1hr 10m.
Called them back 3 times to check they knew where they were each time I was told they're just a few minutes away.

Recovery driver smoked and talked about his opinions on immigration for the journey.

Took 7 minutes to get from where I was to the garage (less than it took to get the car on the back) and it was £250 + VAT for a total of £300.

The repair at the garage cost less.
Called back for a price breakdown or even a reciept and was hung up on after being told "You'll receive it mate".

2023年8月24日
自発的なレビュー
5つ星のうち1の評価

Con Artists...

so These Con Artists were the only ones i could get hold of to recover my vehicle after i was ran off the road. Recovery driver was a nice enough fella HOWEVER damaged 2 of my back tyres as he recovered me.... stating it was due to a fence with spikes (there was no fence or no spikes)

but again let it slide he helped me get out after all

After my vehicle was out and loaded onto the truck the driver asked where we were going now i didnt know if it was going to garage or home at this point so i rang my partner to find out... after being rushed for an awnser after only a couple of minutes i decided to just get the car home.

On my way back the driver made it very clear that my car wouldnt be released until payment was made. Fair enough.... i asked multiple times how much it was going to cost me... he chuckled.... this isnt an awnser to me... he then spoke to someone on the phone in their own language before saying £379... bit of a rip off i thought but agreed to it... after which he stated no £379 + VAT.... im no good at maths so asked about how much that was to which he said £379 + 20%.... which is a total of £474....

so for a half hour job (45 mins if we included the travel home) and having 2 tyres damaged by these guys i had the privilege of paying them nearly £500 with no receipt given , no nothing given then as driver left a little goodbye message from him to me of "oh drive safe"

Genuinely these guys made my day worse than what it already was.....

Thanks For Nothing All Herts Recovery

2023年7月27日
自発的なレビュー
5つ星のうち4の評価

Recovery carefully and expertly done

My car refused to start in a car park. I had RAC cover, but after waiting over three hours on two consecutive days I decided in desparation to try a local alternative. They were very responsive on the phone, and came in a little over one hour. The recovery was difficult to do, because the car park had a height restriction so that the recovery lorry could not enter. The driver managed to push the car to the entrance and load it under difficult conditions. I was all done very expertly. The car was taken to the garage of my choice where the unloading was done in a restricted space. Very much a "can do" attitude. Giving 4 stars because payment had to be by BACS transfer, but I didn't actually query this on booking.

2023年5月17日
自発的なレビュー
5つ星のうち1の評価

Shocking do not use

Shocking, don’t give prices and then charge what they want and want a bank transfer. The guy smoked in my car whilst sorting it. Terrible and complete rip off!

2023年1月3日
自発的なレビュー
Allhertsrecovery ロゴ

Allhertsrecovery からの回答

we operate on a fixed fee price. The price for a recovery is requested during the booking. No extra charges are added .

5つ星のうち1の評価

Call out charge £250 when website quotes £50!

Came out to help a single female friend get out of the ice in the dark. All they had to do was was move the car but charged her £250. On phoning the company today to ask why it was so expensive when the website quotes £50, I was told 'its done' and the guy promptly hung up and ceases to pick the phone up anymore to her and will not send a receipt. Total scam company, avoid. Police are now involved.

2022年12月13日
自発的なレビュー
Allhertsrecovery ロゴ

Allhertsrecovery からの回答

The Website, clearly states From 50. If a shop was selling phones from 50 would you say expect to pay 50 for an iphone 16? Recovery services are varied from local jump starts to national transportations of a 1000 miles

5つ星のうち1の評価

Didn't turn up and didn't seem to care.

Called at 10am to have a car recovered. Asked for 4pm slot. Phone operator confirmed and asked me to call back at 3pm to remind him to get the driver to me.
Called at 3pm and was promised a recovery truck in 1-2 hours.
Called at 5:30pm and was told "he is on his way to you".
Called at 6:30pm and informed him that I need to know if he is coming otherwise the recipient of the car won't be there. I was told "I will call the driver to confirm and call you back immediately."
No further call recieved and final few attempts to call the company were unsuccessful.

Poorly run business. Do not use this company.

2022年8月22日
自発的なレビュー
Allhertsrecovery ロゴ

Allhertsrecovery からの回答

Thank you for your feedback, and please accept our sincere apologies for the frustration caused.

As a vehicle recovery service operating across busy routes, delays can unfortunately sometimes occur due to traffic conditions and incidents on the road, which are outside of our direct control. On this occasion, it appears this impacted the driver’s ability to reach you within the expected timeframe.

That said, we fully appreciate that the main issue here was the lack of clear communication and the missed callback after we advised we would confirm the driver’s status. This is not the standard of service we aim to provide.

We understand how important accurate updates are, especially when coordinating with the recipient of the vehicle, and we are reviewing this internally with our dispatch team to improve how delays are communicated in future.

Thank you again for bringing this to our attention, and we are sorry for the inconvenience caused.

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