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Alpha Heating Innovation レビュヌ 8,576

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TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

Just had boiler serviced by Gary, good engineer and knowledgeable. No reflection on Gary but let's hope you are getting on top of your planning, got boiler care plan and last year's service didn't ha... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Just want to say a massive thank you to Adey for helping us out so much with our boiler repair. He managed to do a temporary fix whilst order the parts we needed leaving us with hot water and heating... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Service completed this morning by Scott. Very efficient and knowledgeable engineer. Work completed in a timely manner and good to see that Scott’s primary concerns when carrying out a service is safet... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Speedy call response to my email outlining the issue. We agreed appt for 2 days later. Gary the engineer called on the day an hour in advance. He solved the issue of no hot water unless heating was on... もっず芋る

䌁業が回答したした

䌁業情報

  1. ボむラヌ補造業者
  2. ボむラヌ提䟛業者
  3. ボむラヌ・暖房サヌビス

Alpha Heating Innovation に぀いお

圓該䌁業による蚘述

Manufacturing products to meet heating and hot water needs for practically all property types or household size, Alpha offers high efficiency boilers as well as hybrid and heat pump solutions. In this way Alpha make it easier for householders to switch to renewable technologies that help lower the national carbon footprint and future-proof homes.

For true peace of mind, we offer market leading warranties on our full range. The Good Homes approved E-Tec Plus combi comes with a 10 year warranty as standard that can be boosted up to 13 years when installed with selected accessories.

Expert customer advice
Whether you need help choosing the right heating appliance, or you experience difficulty before, during or after installation, we are here to assist. You can rely on our Customer Service team to provide you with expert advice. Whether it’s a simple query or a more complicated problem, help is only a phone call away.

Making a difference
Here at Alpha, we marry new and traditional technologies, drawing on the best elements of each to deliver unique heating solutions.

Wherever possible we encourage a holistic approach to each project, utilising the familiar high efficiency gas boiler alongside advanced renewable heating technologies in the form of hybrid systems or full heat pumps.

Such solutions are practical to install and extremely cost effective, enabling people to make an impact on their energy bills and carbon footprint sooner rather than later.

Boilers and heat pump solutions

圓該䌁業による蚘述

Choose Alpha for quality
Using only the best components and exceptionally high manufacturing standards, our appliances deliver truly outstanding performance and reliability.
Committed to 5-star service
We pride ourselves on the quality of our products and in being there when you need us.
Good Homes Approved
The Alpha E-Tec Plus combi boiler range has been certified ‘Good Homes Approved’ and received a five-star review from the leading home-improvement publication. The Good Homes team was impressed by the compact size, performance, quality components and value for money of the E-Tec Plus.
The right choice for today and tomorrow
With our efficient range of boilers, heat pumps and hybrid systems you don't have to choose between eco-friendly and economical.

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4.7

優良

TrustScore 5段階評䟡の4.5

8576件のレビュヌ

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5぀星のうち5の評䟡

Excellent company to deal with

Excellent company to deal with, the service engineer's are polite, friendly and knowledgeable, arrive on time with a phone call of estimated arrival time, many thanks Alpha Heating.

2026幎4月21日
Alpha Heating Innovation ロゎ

Alpha Heating Innovation からの回答

Hi, this is wonderful to hear. We're pleased our team offered a great service. Thank you for leaving a review.

5぀星のうち5の評䟡

James was a very professional engineer


James was a very professional engineer who conducted the service in a very sensible way. He phoned before arrival and was totally on time.
Thank you James.

2026幎4月20日
Alpha Heating Innovation ロゎ

Alpha Heating Innovation からの回答

Hi Joyce, it's great to hear all went smoothly with your engineer visit. Thank you for taking the time to leave a review.

5぀星のうち5の評䟡

Service completed this morning by


Service completed this morning by Scott. Very efficient and knowledgeable engineer. Work completed in a timely manner and good to see that Scott’s primary concerns when carrying out a service is safety.

2026幎4月20日
Alpha Heating Innovation ロゎ

Alpha Heating Innovation からの回答

Hi Hugh, we're pleased all went smoothly with your visit from our engineer. We appreciate you taking the time to leave a review.

5぀星のうち1の評䟡

Terrible service

I have been trying for 2 weeks to get a date for my boiler to be serviced and now repaired as it keeps faulting and loosing pressure.
I am told I will get a call back but nothing.
The guy answering the calls won’t put me through to anyone in other department not even the complaints team and hung up on me the last time I called.
We are in a contract with them but are getting no service back!

2026幎4月10日
自発的なレビュヌ
Alpha Heating Innovation ロゎ

Alpha Heating Innovation からの回答

Hi Hayley, we're sorry to hear this. We have requested some information from yourself so we can look into this further for you.

5぀星のうち5の評䟡

So we had our annual boiler service 


So we had our annual boiler service and the engineer noticed a leak, and adviced that we should contact Alpha as this would be covered by thier warranty. I did just that and found to my satisfaction how easy the process was . Just post code and number needed everything else was on thier system. I explained and they booked an engineer to visit.
She was very polite and professional she informed me a part needed replacing and that she will order it and would return to replace but had made the boiler safe to use in the meantime.
She came just over a week later as promised and what a delightful lady she is friendly polite very professional and totally competent. We also got to talk about our shared interest in horses which was a very pleasant bonus. Credit we're Credit is due well done Alpha , and thank you for making a potential problem disappear with ease and for your wonderful engineer.

2026幎4月17日
Alpha Heating Innovation ロゎ

Alpha Heating Innovation からの回答

Hi Hanif, we are extremely pleased to hear that our team were able to assist and get your boiler back up and running efficiently. Thank you for taking the time to leave such a kind review.

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