A&M Energy Solutions レビュー 

328
•
TrustScore 5段階評価の4

4.0

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5つ星のうち1の評価

They have now knocked on my door three times & left leaflets each time. They clearly won't go away until they get an answer. This is now borderline harassment. I have camera footage. I have sig... もっと見る

5つ星のうち5の評価

Good initial survey,very thorough and by someone who had a background of installing cavity wall insulation. Guys told me exactly what they were doing each day and how it was progressing.The extrac... もっと見る

5つ星のうち5の評価

Great service from A&M Insulation, Carl the cavity wall technician talked me through and explained the whole process. His attention to detail was amazing, he even used his own mortar colouring to ma... もっと見る

企業が回答しました

5つ星のうち5の評価

Cannot speak highly enough of the insulation service received today from A&M Energy Solutions. From the initial doorstep visit with Maria, the surveyor Carl and the wonderful insulators Carl & Jarrod.... もっと見る

企業が回答しました

企業情報

  1. エネルギー提供業者

さまざまな外部ソースから提供された情報

A&M Energy Solutions specialise in the supply and installation of loft and cavity wall insulation products for home owners, house builders and contractors and public sector markets.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

328件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.0

すべてのレビュー

(328)

過去12か月のレビュー数: 14件

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5つ星のうち5の評価

A Quality Installation , very competitive , neat & tidy ..............

A&M Energy Solutions are a very professional business , I can vouch for this having worked with them for over 5 years on our New Build sites in the NW.
I chose to use them at my own home for a loft top up and they delivered as promised , on time and a quality installation.
Geoff , the installer was a very pleasant and conscientious gentleman , covered all floor surfaces and cleaned up on his way out.
Very pleased , well done A&M

2023年1月11日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you for taking time providing this feedback. Fantastic to hear the installer doing a good job at the clean up afterwards. I will make sure your positive feedback is passed onto the team.

5つ星のうち5の評価

Cavity walling!

when Dean arrived at our house, he was very polite and removed his shoes before he stepped in to check the boiler and electric fire.
We discussed the bedroom that had no cavity walling. He then made a start, finished and papers were signed.
All done and dusted!

2023年1月4日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. It is much appreciated. I will make sure your positive feedback is passed onto the team.

5つ星のうち5の評価

Exceptional service

Exceptional service.

Fast paced, professional and understanding of unconventional job specifications.

I will definitely recommend A&M to anyone who might need a service they provide.

2022年12月19日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you chose to go with our company and that you would recommend us in the future.

5つ星のうち5の評価

Thoroughly recommend

From the initial meeting with John to installation of our cavity wall and loft insulation, A&M has been excellent. The lead time was reasonable and the team was very friendly and respectful of our house during and after the work.

I'd thoroughly recommend them if you're looking to get your property insulated.

2022年12月15日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

5つ星のうち5の評価

1st Class service

From the initial phone contact and then quote, survey and loft installation a 1st class service throughout. Leeds branch, Ryan being the surveyor and Lee doing the installation.

I have no problem in recommending.

2022年12月7日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! I will make sure your positive feedback is passed onto Ryan and his team.

5つ星のうち5の評価

Very Efficient.

2022年12月2日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out.

5つ星のうち1の評価

Absolutely useless

Absolutely useless. Where do I start? First appointment, they didn't bother turning up, with no communication until the end of the day when I asked whether they were coming and they said the worker was 'ill'. Next time they turned up, they ruined our interior walls but didn't say anything (despite admitting later on the phone that they knew they'd done it because 'the drill got stuck'). I've tried to get them to fix this but twice more they didn't turn up! We still have damaged walls. Today, they were supposed to come to plug up the holes they made in our exterior walls but no sign of them again! It's just a joke..

2022年11月19日
自発的なレビュー
5つ星のうち1の評価

Had this company in 2007 to insulate…

Had this company in 2007 to insulate our cavity wall. Over the last few years mould has appeared in two of our bedrooms in our detached house. All of our inside walls are cold to touch, this surely isn't right. I have sent emails with pictures, and other emails with other info. The company administrator replied once asking for pictures etc, but is refusing to reply back to my other emails. I have been told that the insulation could of been poorly installed, a failure of the insulation or its sagging in the cavity. It would be nice as a company to reply back.

2022年11月3日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Good Afternoon, we are sorry that you are experiencing issues with your installation. It is a common misconception that Cavity Wall Insulation makes the walls and house warmer, it does not, therefore your walls may be cold to touch subject to how you use your heating. What it does do is help retain the heat in the property longer when you heat your home therefore reducing lost heat and subsequently reducing your heating costs.

Whilst I appreciate you are experiencing some issues at your home it is highly unlikely that it is due to the Cavity Wall Insulation that was installed 15 years ago. If it was we would have generally expected any issues to have manifested themselves within the first 12-24 months. We would however like to try and assist in resolving matters, therefore could you please email GroupServices@am-energy.com with your full name, address, contact details and the photos you mention above and I will look into the matter for you. Many thanks

5つ星のうち5の評価

Cavity wall insulation

Excellent experience from start to finish. Surveyor, installer and office staff were all very professional, nice and helpful. I'm really pleased with everything and glad I found A&M to do the work.

2022年11月7日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

5つ星のうち2の評価

After several attempts at contacting St…

After several attempts at contacting St Helens I eventually spoke to someone who told me they could do loft insulation but cannot take up screwed down floorboards.
As I live alone and retired, this is disappointing.

2022年10月7日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you for your review. Unfortunately, we only provide insulation services and the preparation / enabling works are the homeowners responsibility. Whilst we appreciate this has not assisted you as a retiree, we are very disappointed that you have chosen to leave a 2 star review simply because we don't provide a service which you would have liked us to.

5つ星のうち5の評価

Brilliant service of Cavity wall insulation

We recently had the Swindon branch install cavity wall insulation at our home.
I cannot fault them one bit, they conducted the most thorough survey before quoting us than anyone else. When completing the work we had Dan, he was brilliant very professional and got the work done fairly quickly with no issues whatsoever. Would highly recommend using them for any insulation needs!

2022年10月20日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review. I will make sure your positive feedback is passed onto the Swindon Branch.

5つ星のうち5の評価

Loft Insulation.

Excellent and prompt service from Ryan and Lee at A&M. No hesitation in recommending A&M.

2022年10月17日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are pleased to hear you are satisfied with the work carried out and that you would recommend us in the future.

5つ星のうち5の評価

IAN WILLIAMSON

IAN WILLIAMSON
GREAT SERVICE FROM RYAN AND HIS TEAM .
ON TIME AND VERY PROFESSIONAL SERVICE ,
THANK YOU .

2022年10月12日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! I will make sure your positive feedback is passed onto Ryan and his team.

5つ星のうち5の評価

Cavity wall insulation

Cavity wall insulation.
Crew arrived early and prepared for the job. Courteous and polite, didn’t hang about getting the job done and cleaned up after themselves. All done in 2 hours

2022年10月14日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

5つ星のうち5の評価

Excellent service from A&M Garforth

Excellent, prompt & friendly service. Thanks to Ryan (survey) & Mark (installation) the cavity wall insulation on our semi in Pudsey was completed within about 3 weeks of my original inquiry at a really good price. Would highly recommend A&M.

2022年10月3日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. It is much appreciated.

5つ星のうち5の評価

A & M Energy Solutions Garforth

We had cavity wall insulation installed by the Garforth branch. Thanks to Ryan and the team for an efficient, neat and tidy installation.

2022年9月27日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! I will make sure your positive feedback is passed onto Ryan and his team.

5つ星のうち5の評価

Superb work from Ryan and the guys at…

Superb work from Ryan and the guys at the Garforth branch. Very efficient workers who did a good neat job and everyone I've come across has been a pleasure to deal with.

2022年9月26日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are pleased to hear you were happy with everything and thank you for choosing us.

5つ星のうち5の評価

Outstanding Service by the Cardiff…

Outstanding Service by the Cardiff branch. From start to finish this company provided me with excellent advice about my loft & installation. Excellent communication with the office. Thanks so much to the fitter( Johnathan ) that came who was really professional, quick and very tidy.

I would highly recommend this company. They have saved me so much money.

Thank You 😊

2022年9月2日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

5つ星のうち1の評価

Disappointing

Someone came round for a loft survey with a view to providing a quote. After 2 weeks I still had not received a quote so I phoned to ensure they had the correct contact details (they had the correct details). 10 days later I still have not had a reply.

2022年8月8日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you for your recent feedback. We are disappointed to hear that your enquiry did not get dealt with appropriately. We will investigate this further and take appropriate actions with the relevant person/s. I have emailed yourself to request more information regarding your review.

5つ星のうち5の評価

Excellent service from Swindon branch

All round positive experience with A&M. Good communication from my first contacting them, through provision of costs, and then actual installation. Pleasant, considerate, efficient.

2022年8月30日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

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