A&M Energy Solutions レビュー 

328
•
TrustScore 5段階評価の4

4.0

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5つ星のうち1の評価

They have now knocked on my door three times & left leaflets each time. They clearly won't go away until they get an answer. This is now borderline harassment. I have camera footage. I have sig... もっと見る

5つ星のうち5の評価

Good initial survey,very thorough and by someone who had a background of installing cavity wall insulation. Guys told me exactly what they were doing each day and how it was progressing.The extrac... もっと見る

5つ星のうち5の評価

Great service from A&M Insulation, Carl the cavity wall technician talked me through and explained the whole process. His attention to detail was amazing, he even used his own mortar colouring to ma... もっと見る

企業が回答しました

5つ星のうち5の評価

Cannot speak highly enough of the insulation service received today from A&M Energy Solutions. From the initial doorstep visit with Maria, the surveyor Carl and the wonderful insulators Carl & Jarrod.... もっと見る

企業が回答しました

企業情報

  1. エネルギー提供業者

さまざまな外部ソースから提供された情報

A&M Energy Solutions specialise in the supply and installation of loft and cavity wall insulation products for home owners, house builders and contractors and public sector markets.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

328件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.0

すべてのレビュー

(328)

過去12か月のレビュー数: 14件

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5つ星のうち5の評価

Cavity wall insulation

I had cavity wall insulation fitted to my home after finding out in the process of replacing my boiler that none was fitted, despite the energy certificate stating the opposite! A&M Chelmsford provided a competitive quote and the job was carried out professionally to my complete satisfaction. Throughout the whole process from obtaining a quote to finishing the work everyone involved at A&M was extremely helpful. On site, Jon dealt skilfully with a difficult access situation while Martin diligently carried out the bulk of the work and did a great job concealing the bore holes and cleaning up afterwards. Highly recommended!

2022年8月24日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

5つ星のうち5の評価

Review of existing insulation

I called A&M Energy Solutions West Bromwich about improving our loft insulation. The surveyor came to the appointment as arranged. He inspected our existing insulation and advised that it did not need to be increased. He provided helpful advice about how to tidy it up after recent work on our house had led to the insulation being moved around a bit. This was very useful and there was no charge for the visit. Our daughter had used this company for insulation work on her house. Very impressed with them.

2022年8月22日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

5つ星のうち1の評価

UNBELIEVABLY UNRELIABLE Absolutely…

UNBELIEVABLY UNRELIABLE Absolutely disgraceful service. Andy was booked in to come to do a site survey between 1.30 and 2.30pm today, and just didn’t turn up, I called the office at 2.30pm and when the lady called me back she said, sorry but Andy has been held up on a job and won’t be with you today, He will call you and rearrange. I had taken a morning off work to be here for the prearranged appointment. Andy didn’t even have a decency to call me himself to explain or apologise for his absence (but he wasn’t too busy to pick up the phone to his office despite him not being being able to pick the phone up to me to advise he wouldn’t be attending).

2022年7月25日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you for your recent feedback. We are disappointed to hear that your enquiry did not get dealt with appropriately. We will investigate this further and take appropriate actions with the relevant person/s. I have emailed yourself to request more information regarding your review.

5つ星のうち2の評価

Survey

Had someone out to survey for a quote. Just took a quick look at the existing insulation and said it was fine, the job was too small for them to bother with and I'd be better off going to B&Q and doing it myself. Didn't bother to go through what we actually wanted done. Complete waste of time.

2022年6月20日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you for your recent feedback. We are disappointed to hear that your enquiry did not get dealt with appropriately and we will investigate this further.

5つ星のうち5の評価

cavity wall insulation fitted

Recently had cavity wall insulation fitted to my home (superbead rather than wool which is apparently the better product and which not all installers offer). Ryan at A&M was very helpful and professional throughout and provided us with a competitive quote. Installation was all done in a morning and the lad doing it was very efficient and made sure that all drill holes were plugged and any mess was cleared up and all was left neat and tidy. A very good service from start to finish and I would recommend them for cavity wall insulation. Very professional. Thanks, Steve.

2022年5月9日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. It is much appreciated.

5つ星のうち5の評価

Fantastic company

I was delighted with the service received. From the initial survey, through quotation and booking and including the installation. A professional and courteous company i would highly recommend to anyone.

2022年2月15日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We believe our service is our success and that’s clearly reflected in your review.

5つ星のうち5の評価

Very happy with cavity wall insulation

I would like to say that I was very impressed with the service provided by A&M Energy Solutions. Their surveyor was highly knowledgeable and very helpful, the installer was also extremely helpful, efficient, and tidy.

I am happy with the results provided by the insulation. Rudimentary comparisons of the heat loss versus inside-outside temperature deltas show an improvement. More importantly and practically, the home feels more comfortable and retains warmth longer. In my case, it took a day or so for the inside walls to gain warmth before the results were fully noticeable.

2022年1月19日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you were happy with everything and glad that you are starting to feel the benefits already :-)

Kind regards,
Kayleigh

5つ星のうち5の評価

Cavity wall insulation

I can only give A&M solutions 10 out of 10 for customer service they where professional through the whole process from first contact to completion, great service

2021年12月23日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you were happy with everything and thank you for choosing us.

Kind regards,
Kayleigh

5つ星のうち5の評価

Had ancient cavity wall insulation…

Had ancient cavity wall insulation removed and new insulation installed. Whole process from survey, quote, removal, install and payment professionally and pleasantly handled. Pleasure to have them on site with everything being clean and tidy afterwards. Brilliant job and wholeheartedly recommend this company

2021年12月16日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you chose to go with our company and that you would recommend us in the future.

Kind regards,
Kayleigh

5つ星のうち5の評価

Sharon and the team at the West…

Sharon and the team at the West Midlands branch were nothing short of exceptional.

We’d had a number of quotes for cavity wall insulation from other companies, A&M were not the cheapest, nor the most expensive (by a long way), their professionalism, realistic costs, speed of survey and installation sets the standard that in our experience, can’t be beaten.

Great team and great service, recommended wholeheartedly

2021年12月15日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you chose to go with our company and that you would recommend us in the future.

Kind regards,
Kayleigh

5つ星のうち5の評価

Great job by this firm

Great job by this firm. I was impressed by the professionalism of the surveyor and the quick delivery time. Having the loft better insulated has made a remarkable difference. The fitters were on time, courteous, paid attention to detail and left the area clean and tidy. Would recommend and use again.

2021年12月1日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out and that you are feeling the benefits already :-)

Kind regards,
Kayleigh

5つ星のうち5の評価

Exellent service from start to finish

Cavity wall insulation installed; all staff were very friendly from the survey to completion everything went well. The 2 installers left everything clean and tidy, quick response from e-mails. Highly recommend.

2021年11月26日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out and that you would recommend us in the future.

Kind regards,
Kayleigh

5つ星のうち5の評価

Very professional service from survey

Very professional service from survey, quotation to installation. Sound advice given and work completed efficiently and with minimal disruption and mess. Thank you

2021年11月3日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out.

Kind regards,
Kayleigh

5つ星のうち1の評価

Where do I start

Where do I start, told I would have a call back but didn’t, after chasing the lady was very abrupt by saying we do have other things to do, her attitude was awful, at the time she thought she placed me on hold & I heard her say I was time wasting & the profanities that came out of her mouth was unbelievable. By the sound of it she was offering herself to someone near her “Dazzy”. Stay away from this company !!!

2021年10月31日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you for your recent feedback. We are disappointed to hear that your enquiry did not get dealt with appropriately. We will investigate this further and take appropriate actions with the relevant person/s.
Regards
Kayleigh

5つ星のうち5の評価

Faultless

Arrived on time, professional, quick, clean up afther themselves. They even drank all their brews.

2021年10月16日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out and thank you for making our installers feel welcome :-)

Kind regards,
Kayleigh

5つ星のうち1の評価

Wouldn’t recommend

Changed my name for privacy purposes…..

Called branch in West Brom for a quote for loft insulation, I was told I would have a call back, however 2 days later I had to chase. Spoke to a lady on the phone she asked for my property type & quoted me. She must have been so desperate to sell the job she tried to sell herself to me, I didn’t know this company employed these type of people. Disgusted to hear some of the comments that came out of her mouth, from drinking habits to her sex life. Whilst I understand there’s customer relations but she showed no professionalism, please retrain this lady. Call this customer service, it’s down right disgusting. Thankfully I decided to go elsewhere

2021年9月30日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Thank you for your recent feedback. We are disappointed to hear that your enquiry did not get dealt with appropriately. We will investigate this further and take appropriate actions with the relevant person/s.
Regards
Kayleigh

5つ星のうち5の評価

Loft and Cavity insulation

Loft and Cavity insulation
From the initial phone conversation through the completion of the work, we were really satisfied with this firm.
They were professional, and trustworthy. We have no reservations in recommending them.

2021年9月28日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. We are pleased to hear you are satisfied with the work carried out and that you would recommend us in the future.

Kind regards,
Kayleigh

5つ星のうち5の評価

Great service from Garforth A&M Insulations

Garforth A&M Insulations installed cavity wall insulation in our house in January 2021. I highly recommend this company, Ryan was extremely helpful from start to completion, the fitters were polite, efficient and tidy. The house prior to installation was either extremely hot in summer and bitterly cold in winter. The house post installation is a nice warm temperature throughout the year.

2021年9月23日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. I will make sure your positive feedback is passed onto Ryan. We are so glad you are feeling the benefits all year round :-)

Kind regards, Kayleigh

5つ星のうち4の評価

The Garforth A&M Energy Solution branch…was superb.

The Garforth A&M Energy Solution branch was brilliant. Ryan was so nice from the start of the application till the installation. The installation was very satisfactory and the guy who installed was prompt and helpful. I highly recommend this company. Thank you so much Ryan, and Dean the installer.

2021年9月22日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. I will make sure your positive feedback is passed onto Ryan and the installer who carried out the work.

Kind regards, Kayleigh

5つ星のうち5の評価

…service

Ryan has been very helpful from start to finish. Very impressed

2021年9月15日
自発的なレビュー
A&M Energy Solutions ロゴ

A&M Energy Solutions からの回答

Many thanks for taking the time to leave your positive feedback. I will make sure your positive feedback is passed onto Ryan.

Kind regards, Kayleigh

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