レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Anna Lou made the most beautiful bespoke, personalised necklace for a leaving present for a colleague. I cannot wait for my colleague to see it she is going to absolutely love it. Anna Lou create... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I absolutely love the mother-of-pearl d pendant and ball chain in 14ct white gold. So pretty and wearable for dressing up or casual. Excellent service too. The only reason for 4 stars instead of 5 is... もっず芋る

5぀星のうち5の評䟡

Ordered a number of items from Anna Lou including name necklaces, letter bracelets, letter chains, star sign bracelets etc and everything arrived looking gorgeous. I contacted Anna Lou prior to placin... もっず芋る

5぀星のうち4の評䟡

I received my first piece of Anna Lou of London Jewellery for my 30th birthday a name necklace which I wear most days and treasure. I have recently ordered 4 new pieces, engraved initial rings and... もっず芋る

䌁業情報

  1. ゞュ゚リヌ補造業者
  2. ・
  3. ファッション アクセサリヌ店
  4. ファッション デザむナヌ

圓該䌁業による蚘述

Find a wide range of beautiful statement necklaces and personalised jewellery at Anna Lou. Elegantly engraved or personalised pieces, made in the UK.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

303件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(303)

過去12か月のレビュヌ数: 13ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Beautiful!

My mum bought the alphabet necklace for me well over a year ago. I have been wearing it everyday since (even in the shower) and it has not tarnished... it looks as good as new! I've had so many compliments. So so pretty. Thank you Anna Lou! ❀

2023幎8月21日
自発的なレビュヌ
5぀星のうち1の評䟡

Bad quality

Purchased some rose gold vermeil earrings however on arrival the plating had already rubbed away showing silver in several places. The description on the website states “High quality durable plating. Will not tarnish, rust or make your skin green” so I contacted the company to complain about the condition the earrings had been received in, however they simply replied saying that my order had been completed.

2023幎8月8日
Anna Lou of London ロゎ

Anna Lou of London からの回答

Hi. Thank you for your feedback. We need to run some tests because our jewellery does not tarnish because we have a plating protection added over 3 microns so we need to see what has happened to this item. I will send you a free returns label so you can send them back and we can investigate Immediately. This definitely should not have happened and we need to see if it has come in contact with anything unusual. We don’t have Plating issues with the Jewellery as we have spent a lot of time perfecting the Plating standards so that the Plating does not come off. We used 3 µm of rose gold and gold Plating , so there should be no marks or tarnishing when worn. Many thanks. Anna

5぀星のうち5の評䟡

Thank you

Thank you, Anna Lou. My daughter’s much loved necklace broke and you repaired it beautifully, it looks as good as new! 😍

2023幎8月11日
自発的なレビュヌ
5぀星のうち4の評䟡

Sizing explanation needs improvement for ordering size choice

The order needs better detail and instruction as sizing was an issue. It was made and delivered fairly quickly. The downside was the measurements listed with the necklace- millimetres/centimetres were confused on the website and also when ringing, so I was disappointed as the necklace described as Korrina size was larger than I imagined - hers fits quite snuggly and mine doesn’t at all.

2023幎7月23日
5぀星のうち2の評䟡

Poor quality

I was given a name necklace with diamonds as a gift for my birthday. My mum had paid for express so it would arrive in time, however it didn’t. After a week, one of the diamonds had fallen out, so we messaged Anna to see if it could be fixed. We had to send the necklace back to her and requested it be returned by a particular date (a month later) so I was able to wear it to an event, which she said it would. Sadly, it arrived 2 weeks after the initial requested date
 and a diamond was missing again!! I decided to send the necklace back and request a refund, upon which Anna said she cannot give the full refund as we were given a necklace free with purchase for spending over a certain amount (which also broke) so we’d have to pay for that one - if she’d have mentioned this when we were discussing me returning the name necklace, I’d have sent this back too.
Overall just really poor quality and service - highly disappointing.

2023幎4月23日
自発的なレビュヌ
Anna Lou of London ロゎ

Anna Lou of London からの回答

Hi. I am sorry you are frustrated and as I said we have discontinued this style with the diamonds as the way a production issue which we are working on resolving at the moment with this style. I am happy to issue a full refund if you send the necklace back so we can re-sell if it’s not been worn. Many thanks. Anna

5぀星のうち5の評䟡

Great service

Great service. Website simple to navigate to order products. Quick delivery. Great communication. Thank you for your excellent service; very impressed. Highly recommend.

2023幎7月10日
Anna Lou of London ロゎ

Anna Lou of London からの回答

Thanks Phil. What a lovely to review to wake up to on a Saturday morning. So we’re happy with your experience.

5぀星のうち5の評䟡

Amazing!

Recieved my tennis chain today. The quality of the chain is so great! I really love and appreciate the attention to detail and time taken to make the packaging as well as the product so beautiful. Will definitely be purchasing from Anna Lou again. Thank you! ♡

2023幎7月10日
自発的なレビュヌ
Anna Lou of London ロゎ

Anna Lou of London からの回答

Thanks! So glad you it. And thanks for reviewing . Anna

5぀星のうち4の評䟡

Lovely 'd' charm necklace....

I absolutely love the mother-of-pearl d pendant and ball chain in 14ct white gold. So pretty and wearable for dressing up or casual. Excellent service too. The only reason for 4 stars instead of 5 is because the d pendant has been attached on the chain in favour of a left-handed person and if I attach it how I do all my other necklaces as a right-handed person, it becomes a b charm!!!

2023幎7月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful name necklaces

I have received today my two beautiful name necklaces. They’re stunning! One in rose gold (mine) the other in silver (my daughter’s). Anna Lou customers service is also brilliant, prompt and friendly. I will definitely come back for some more lovely treats. Thank you very much!

2023幎7月4日
自発的なレビュヌ
5぀星のうち4の評䟡

Returning customer

I received my first piece of Anna Lou of London Jewellery for my 30th birthday a name necklace which I wear most days and treasure. I have recently ordered 4 new pieces, engraved initial rings and a beautiful bracelet which I am looking forward to receiving and adding to my collection.

I have chosen special pieces which are personal to me and reflect my personality and style.

It’s nice to support small local businesses, hand made in the UK

2023幎6月25日
自発的なレビュヌ

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報