They were very helpful and understanding to the wrong address that was on package. Helped me with finding it and having it reshipped to me at the correct address. I will be waiting for my package to a... ãã£ãšèŠã
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Have made multiple orders and have now bought over a hundred diamond dot projects. All kits have been complete, fit well, and went together without problems. The one kit that was short only a few di... ãã£ãšèŠã
Bought a diamond painting 40x70. The canvas have deep creased on it. Sent e-mails to Annebuy showing the picture of very badly creased canvas. Annebuy gives me the runaround. They do not want to take... ãã£ãšèŠã
I have purchased several Diamond Dottings from Annebuy.Excellant to deal with.A1 postage beautiful vibrant colours. I must admit I have an obsession with their Christmas designs & all have turned out... ãã£ãšèŠã
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They were very helpful andâŠcan't wait to receive my order
They were very helpful and understanding to the wrong address that was on package. Helped me with finding it and having it reshipped to me at the correct address. I will be waiting for my package to arrive to check all the goodies that I ordered. Thank you again for the help, courtesy, understanding, kindness, friendliness and responding promptly.
Communication
I have communicated with this company a few times and each time I received immediate service. A great team.
Second time buyer
I am a second time buyer and completely pleased. This piece is beautiful! The feathers look gorgeous. A+
DE TAR FERIE MITT I EN SAMTALE!!
Her har eg prÞvd å få sendt tinga i retur!
De svare det samme kver gang om du "insisterer " og at eg må betale frakt kostnader. Har sagt eg skal betale og så tar de ferie mitt i samtalen me meg! Toppen av frekkhet! De e tilbake 22.2. Men e vel 14 dagers retur rett så de får berre vÊre ta i mot retur min!!
Makan!
Hadde holdt meg unna annebuy !
Ordered in November and as of JanuaryâŠ
Ordered in November and as of January still have not received my order,
I love your products and have been veryâŠ
I love your products and have been very satisfied with them. Your service has been excellent!
Quick and effecient service
Have made several purchases from Annebuy, and always happy with the quality and colours in the kits. A fast and effecient service from them, and a prompt reply to any queries, if needed. Only problem I once encountered, was dealt with quickly and to my satisfaction. Will happily order more from them.
I recieved my package and I am veryâŠ
I recieved my package and I am very happy with it. thank you so much for your speedy order. I will definitely recommend you to any one who does diamond art. god bless
I received my order in a very timelyâŠ
I received my order in a very timely manner. The products I ordered were amazing. I will be shopping with you again.
Courteous responsive customer service along with great products
Have made multiple orders and have now bought over a hundred diamond dot projects. All kits have been complete, fit well, and went together without problems. The one kit that was short only a few diamonds, customer service was quick to replace the needed ones. Very much appreciate their courteous prompt customer service.
THE PQINTING I AM DOING IS NOT IN GOODâŠ
THE PQINTING I AM DOING IS NOT IN GOOD SHSPE, DIAMONDS KEEP COMING OFF,SOME DO NOT FIT RIGHT, I HAVE BRRN DOING YOUR PAINTINGS FOR YEARS, NEVER A PROOBLEM BEFORE!! WORKING ON IT NOW, SO DATE OF EXPERIENCE IS ONGOING
I am very happy with my picture thatâŠ
I am very happy with my picture that Annebuy did for me. It is 50x40 and Iâm excited to work on it. They worked with me to get my picture adjusted just right.
I had a problem they took care of itâŠ
I had a problem they took care of it right away and then refunded me the amount of money it was due
Had problem with tracking sorted itâŠ
Had problem with tracking sorted it straight away delivery was great,great company thank you
Misplaced order
I had been notified that my order had been delivered but was not on my doorstep were it would have been left. When I contacted Annsberry, they checked the tracking number and then my address was verified.
They were prompt in letting me know what they had found.
I am embarrassed to say that the order had been delivered earlier in the week, but not on the date I as notifed. I was treated kindly. I have ordered many items from Annsberry in the past few months and will definitely continue.
I ordered and then lost my order
I ordered and then lost my order. A quick email and they have solved my problem and worries.
Then I ordered twice by mistake. They found and refunded the order of my choosing. I will definitely look forward to ordering from Annebuy again in the near future. Thank you again. I received the order I good condition and within a very reasonable amount of time. Very happy and have ordered again.
This is the second time I've boughtâŠ
This is the second time I've bought from Annebuy, I like them as the pictures are different to other crystal art. They deliver on time within 3 weeks also any queries they answer straight away.
I had ordered custom picture .TheyâŠ
I had ordered custom picture .They wrote and said they could not do the picture because the size I picked was wrong. I have not got my money back and wrote several times to get my money back .And they keep sending the same email back . DO NOT ORDER FROM THEM THEY WOLL RIP YOU OFF !!! Order number AB00050109
beautiful pictures
beautiful pictures With lots of variety. I recently had a small issue with an order and they were right on top of getting it fixed for me I have ordered many times and will order more in the future
Always great items.
Always great items.
The customer service is excellent and any mistakes that are made are quickly remedied. Also fast shipping.
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