apetito UK レビュヌ 277

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TrustScore 5段階評䟡の4

4.0

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5぀星のうち5の評䟡

I recently spent time in hospital recovering from a surgery that I had. The apetito meals that I ate during this time were great. I was sceptical to eat hospital food but they tasted great and there w... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Das Essen schmeckt recht gut, sehr gut erhitzt geliefert, nicht zuviel Fett oder Zucker, genaue Angaben und Foto im MenÃŒ-Bestell-Formular. Auswahl (sechs MenÃŒs pro Tag) auch tageweise und kurzfrist... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Amazing! The support our Care home has received and continues to receive, has been fabulous. Paul O'Hara, Duncan and Diane have been so supportive during what should have been an exceptionally st... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Apetito has been introduced into my Mum carehome recently, it is absolutely awful compared to the lovely freshly prepared meals before. Apetito meals are bland ,unappetising to the eye and taste whi... もっず芋る

䌁業が回答したした

䌁業情報

  1. 食品補造業者

圓該䌁業による蚘述

apetito UK provides exceptional meals to organisations catering to the young and the elderly in the United Kingdom. Our meals are expertly crafted by our team of dietitians and chefs and then frozen to lock in the goodness. Based in Trowbridge, Wiltshire we produce great-tasting, nutritional food for Hospitals, Care Homes, Nurseries, Independent Schools and Local Authorities. We’re also the parent company of Wiltshire Farm Foods, the UK’s premier home-delivery service for ready-made meals.

Why choose apetito?

圓該䌁業による蚘述

Award-winning & friendly service
We’re the leading food producer for the health and social care sector and we’ve won The Queen’s Award for Enterprise – twice. We take great pride in our pioneering history of innovation within the food and drinks industry.
Safe & sustainable
We operate to the very highest standards, and this includes testing all of food in-house, minimising our impact on our environment, respecting the people we work with and supporting sustainable food producers. We’re proud to be a Living Wage employer and member of the Ethical Trading Initiative. We operate a successful programme of waste reduction and resource efficiency across our whole business.
High-quality ingredients & nutritious meals
Through our wide range of well-presented, nutritious meals to suit every taste and dietary need, we aim to make a real difference to lives of elderly and vulnerable people in care. We use only quality ingredients in our meals, which are prepped from scratch by our talented chefs and nutritionists, and then frozen within one hour to lock in nutrition, freshness and flavour.

連絡先

4.0

ほが満足

TrustScore 5段階評䟡の4

277件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

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5぀星のうち5の評䟡

Helpful very supportive and informative


Helpful very supportive and informative a very positive experience

2026幎5月20日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Carol,

Dear Carol,

We’re delighted to hear about your positive experience with our service, and we truly appreciate you taking the time to share your feedback.

Kind regards,
Liam

5぀星のうち1の評䟡

never any choice

never any choice. the same 14 meals each week. all lacking in flavour. never a good curry

2026幎5月4日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Samantha,

Thank you for bringing this to our attention. We take all feedback very seriously and are keen to investigate this further. To assist us in looking into this thoroughly, please contact our customer service team at 01225 759 691 or info@apetito.co.uk with more details

Kind regards,
Liam

5぀星のうち5の評䟡

Delicious Food with a Friendly Service

I’ve recently been fortunate in sampling some of Apetito’s food. Everything I’ve tried has been delicious! The cinnamon buns are a favourite of mine and I would highly recommend them. The Apetito staff are also lovely and helpful.

2026幎4月16日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Emma,

We’re delighted to hear about your positive experience with our service, and we truly appreciate you taking the time to share your feedback.

Kind regards,
Liam

5぀星のうち5の評䟡

Very helpful customer servic

2025幎4月23日
apetito UK ロゎ

apetito UK からの回答

Dear Tracy,

Thank you for such a fantastic review! We're so pleased to hear how happy you are with our service, and your kind words will be passed on to the team.

Kind regards,
Liam

5぀星のうち5の評䟡

Making hospital meals enjoyable

I recently spent time in hospital recovering from a surgery that I had. The apetito meals that I ate during this time were great. I was sceptical to eat hospital food but they tasted great and there were plenty of options to choose from. I was especially impressed with the steak pie I had one night. Congrats apetito on making hospitals meals enjoyable.

2026幎2月17日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Dave,

We’re delighted to hear about your positive experience and we truly appreciate you taking the time to share your feedback.

Kind regards,
Liam

5぀星のうち5の評䟡

Dementia dining experience

Andrew & Freddie delivered a dementia dinning experience today at Bowbrook care home. Our staff found this very informative and they took a lot of important lessons from the training. Andrew & Freddie were incredibly professional, it is always a pleasure when Andrew visits our service.

2026幎2月25日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Sallyann,

Thank you for your lovely review. We're pleased to hear that Andrew and Freddie made a great impression. It’s wonderful to be working with you, and we appreciate your feedback.

Kind regards,
Liam

5぀星のうち1の評䟡

Terrible


Terrible
Terrible food portions and prices


2026幎1月19日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Luke,

Thank you for sharing your feedback. We’re dedicated to continuous improvement and would appreciate any additional details you can provide. Please reach out to our customer service team at 01225 759 691 or info@apetito.co.uk.

Kind regards,
Liam

5぀星のうち1の評䟡

Robbery

Food is still extremely expensive despite my complaint last month. I expected action would have been taken to help reduce the prices of food to make it more affordable. In addition, food quality is extremely poor for the price they expect you to pay! Even if the food was good, the food is nearly impossible to afford for school children.

2026幎1月12日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Taylor,

We take all feedback very seriously and are keen to investigate this further. To assist us in looking into this properly, please can you share your contact information with us so that we can have someone reach out to you.

Kind regards,
Liam

5぀星のうち1の評䟡

Apetito has been introduced into my Mum


Apetito has been introduced into my Mum carehome recently, it is absolutely awful compared to the lovely freshly prepared meals before.
Apetito meals are bland ,unappetising to the eye and taste which should be important to elderly people who value meal times as a highlight of their day. The soft food is even worse looks like a pile of mush....

2025幎12月21日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear B Jones,

Thank you for bringing this to our attention. We take all feedback very seriously and are keen to investigate this further. To assist us in looking into this thoroughly, please contact our customer service team at 01225 759 691 or info@apetito.co.uk with more details

Kind regards,
Liam

5぀星のうち5の評䟡

Perfect food made by perfect people

As a resident of Trowbridge I am fortunate to be invited to a bi monthly roast dinner. Today that dinner was a Christmas feast which was provided by volunteers from in and out of the company. As a single senior it’s so heartwarming to spend a few hours with others in the community and many thanks to all involved. Apetito are a family orientated company who provide excellent meals that are not only easy to store as well as warm, I have to say each and every meal is both delicious as well as perfectly portioned.

2025幎12月7日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Karl,

Thank you for such a fantastic review! We're so pleased to hear how happy you are with our Sunday Lunch Club Service.

Kind regards,
Liam

5぀星のうち5の評䟡

Apetito food

The food is very appetising and looks good, good delivery service, our food rep Jason Davies goes above and beyond to ensure we only receive the best service, nothing is to much trouble for him, after all said apetito is a brand to be proud to serve..

2025幎12月1日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Dale,

Thank you for your lovely review. We're pleased to hear that Jason made a great impression. It’s wonderful to be working with you, and we appreciate your feedback.

Kind regards,
Liam

5぀星のうち5の評䟡

All staff are very proffesional and


All staff are very proffesional and polite.my apetito rep jason davies is a credit to your company. Nothing is too much trouble.

2025幎12月1日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Margaret,

We’re delighted to hear about your positive experience with our service, and we truly appreciate you taking the time to share your feedback.

Kind regards,
Liam

5぀星のうち5の評䟡

food tasted lovely

lovely ladies that come and give us a great italian experience the food tasted lovely

2025幎9月29日
apetito UK ロゎ

apetito UK からの回答

Dear Angie,

Thank you for such a fantastic review! We're so pleased to hear how happy you are with our service.

Kind regards,
Liam

5぀星のうち5の評䟡

Good communication between Rep and


Good communication between Rep and ourselves always helpful when difficulties arise

2025幎11月3日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Jayne,

Thank you for your lovely review. We're pleased to hear that your Rep made a great impression. It’s wonderful to be working with you, and we appreciate your feedback.

Kind regards,
Liam

5぀星のうち1の評䟡

Food prices

Food is way too expensive. Paying £3.50 for a really small meal is not worth it and very expensive. In addition, the food quality is relatively poor and receive super small portions. I believe these food prices should be about £2.50 and items should be seperated. I will not be buying Apetito and will be sticking to cold food from now on.

2025幎11月19日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Paul,

Thank you for bringing this to our attention. We take all feedback very seriously and are keen to investigate this further. To assist us in looking into this thoroughly, please contact our customer service team at 01225 759 691 or info@apetito.co.uk with more details

Kind regards,
Liam

5぀星のうち5の評䟡

Satisfied Customer

Arrives in the slotted timeframe.
Sometimes do not have the product that is pre arranged for our order, but always given an alternative.

2025幎11月7日
apetito UK ロゎ

apetito UK からの回答

Dear Anon,

We’re delighted to hear about your positive experience with our service and we truly appreciate you taking the time to share your feedback.

Kind regards,
Lara

5぀星のうち1の評䟡

Very small portions

Very small portions, limited choice, luke warm so question the quality and very expensive for a school meal. My son will no longer have the school meals. Reallt bad choice to use such poor quality food.

2025幎10月20日
自発的なレビュヌ
apetito UK ロゎ

apetito UK からの回答

Dear Amanda,

Thank you for sharing your feedback. As this was the first day of service, we’re working closely with the school to review portion sizes and ensure meals meet expectations. We’re dedicated to continuous improvement and to providing pupils with nutritious, high-quality meals every day. If you’d like to discuss this further, please contact our customer service team on 01225 759 691 or info@apetito.co.uk.

Kind regards,
Lara

5぀星のうち5の評䟡

Great Care Home Service

I manage a care home, and we are very pleased with the quality of the food we receive from Apetito. It enables us to provide good food to the residents, which is nutritious, of the right texture and works out less expensive and easier than cooking with our own staff. We still cook some fresh food here of course, but Apetito takes care of the majority of our needs for lunch and dinner.

2025幎8月21日
apetito UK ロゎ

apetito UK からの回答

Dear Customer,

Thank you for your lovely feedback. We’re delighted to hear that our meals make it easier for your team to provide tasty and nutritious food for your residents. It’s great to know we’re making a real difference in your care home.

Kind regards,
Lara

5぀星のうち5の評䟡

Good experience

delivery is prompt
customer service is good

2025幎8月5日
apetito UK ロゎ

apetito UK からの回答

Dear Michelle,

Thank you for your kind review! We’re so glad to hear you’re happy with our service.

Kind regards,
Lara

5぀星のうち2の評䟡

Apetito deliver to us the same day


Apetito deliver to us the same day every week. We get the same truck but each driver has a very different attitude. Today's driver was very abrupt. He wanted to bring the delivery through our door over the new carpet (which he didn't believe was new). He didnt want to take the truck down the side of our building, yet other drivers do not question this.

2025幎10月10日
apetito UK ロゎ

apetito UK からの回答

Dear Customer,

Thank you for sharing your feedback. We’re dedicated to continuous improvement and would appreciate any additional details you can provide. Please reach out to our customer service team at 01225 759 691 or info@apetito.co.uk.

Kind regards,
Lara

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