That an additional tyre, which had an undiscovered gash, was able to be replaced at the same time as two pre-ordered tyres were fitted. This was very helpful, as I needed to make a long journey later... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fast efficient service with added bonus of digital check up and visual inspection of car .Brought car in for inspection unannounced and booked car for exhaust replacement next morning.Staff very helpf... もっと見る
Very helpful and professional and knowledgeable about their services and products.No hard sell either unlike so many places out there.Would definitely recommend, made me feel like a valued customer
企業が回答しました
Free tyre check highlighted a problem. New tyre ordered and arrived next day. Fitted quickly and efficiently. Great customer service.
企業が回答しました
企業情報
ATS Euromaster - Frome について
当該企業による記述
Tyres, MOTs & Vehicle Services at ATS Euromaster
At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.
ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.
When you come to ATS Euromaster, you get:
- More than 50 years experience
- Tyre brands known and trusted the world over
- More than 235 centres across the UK
- Access to the 14-country strong Euromaster network
- A guarantee on parts and services provided
- OEM or better parts used at all times
Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available. You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.
Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.
連絡先
Marston Trading Estate, BA11 4BG, Frome, Somerset, 英国
- +441373462342
4.5
優良
49件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A total lack of customer service...from the ATS Euromaster HQ
Earlier this year I had some aftermarket brake pads fitted to my wife's Audi A1 at which point I noticed a distinct rattle from the front end of the car when going over bumps. I took the car to Audi who diagnosed that the aftermarket brake pads, fitted by ATS Frome were ill fitting and causing the rattle, I then had to fork out £270 to Audi to fit the correct pads. I engaged with ATS HQ on the 07 Nov and after some toing and froing was advised that I'd be given a refund of the £144.99 I'd paid for the defective pads, I waited a few weeks and didn't hear anything so emailed them - No response..... I then called to be told that nothing had been done about complaint or the refund etc, I have now emailed and called on many occasions to be told, they'd call back or sort out the refund which has never arrived. The service, or absolute lack of service I've had from the ATS HQ is utterly disgusting. I have always been a loyal customer of ATS and have spent an awful lot of money on performance tyres etc, which will now stop. I'd add that the staff at ATS in Frome, Somerset are fantastic, however have been let down by the laziness and tomfoolery at their HQ.
2024年11月7日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
That an additional tyre
That an additional tyre, which had an undiscovered gash, was able to be replaced at the same time as two pre-ordered tyres were fitted. This was very helpful, as I needed to make a long journey later that day.
2024年12月6日
ATS Euromaster - Frome からの回答
Hi David Maynard, we really appreciate your positive review! Kind Regards, ATS Euromaster
Exhaust replacement
Fast efficient service with added bonus of digital check up and visual inspection of car .Brought car in for inspection unannounced and booked car for exhaust replacement next morning.Staff very helpful.
2024年12月6日
ATS Euromaster - Frome からの回答
Hello Steve B., we strive for 100% satisfaction, and it is great to see you had such a positive experience at ATS Euromaster Ltd. Kind Regards, ATS Euromaster
Excellent service from the location…
Excellent service from the location team. Despite some IT issues the tyres were ready and waiting.
2024年11月22日
ATS Euromaster - Frome からの回答
Hello Peter Connew, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster
Friendly and quick service by Frome
2024年11月15日
ATS Euromaster - Frome からの回答
Hello david bradfield, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster
ATS Euromaster - Frome からの回答
Hi Sharon Smith, thank you so much for your positive review about ATS Euromaster!
ATS Euromaster - Frome からの回答
Hello MRS SKINNER, thank you for sharing your positive experience! Kind Regards, ATS Euromaster
great service
2024年10月10日
ATS Euromaster - Frome からの回答
Hi ALAN WHITE, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster
ATS Euromaster - Frome からの回答
Hi Lucy, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster
Rich and the team are very helpful
Rich and the team are very helpful, professional amd friendly 10/10
2024年8月29日
ATS Euromaster - Frome からの回答
Hello Bust shower in Somerset, thank you for sharing your positive experience! Kind Regards, ATS Euromaster
Great experience
Really positive experience again for my car service.
Team always really friendly when I’ve visited. Thank you!
2024年8月2日
自発的なレビュー
ATS Euromaster - Frome からの回答
Hi CM, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster
ATS Euromaster - Frome からの回答
Thank you for taking the time to evaluate us, we really appreciate your 5 Star rating! Kind Regards, ATS Euromaster
Excellent. Oil Change and Filter.
ATS Frome.
Had been booked in for Oil Service and AirCon next week. Unfortunately phoned to say the air-con machine had broken down.
That said they had the space then to bring forward the oils service by nearly a week to TODAY. Dropped in on my way home from work. Oil and filter changed and im on my way within the hour.
A promise to call as soon as they can get me back in for the Air Con.
Rich W and whoever was in with you that day. Thank you. Enjoy the cold drinks.
2024年7月30日
自発的なレビュー
ATS Euromaster - Frome からの回答
Hello Barry Scrivens, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster
ATS Euromaster - Frome からの回答
Hello Simon Murray, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster
Absolutely brilliant experience
Absolutely brilliant experience, had tracking with a few more services, lads in there super helpful and explained everything in detail
2024年7月25日
ATS Euromaster - Frome からの回答
Hello Nicola Martinus, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster
Great customer service
Free tyre check highlighted a problem. New tyre ordered and arrived next day. Fitted quickly and efficiently.
Great customer service.
2024年7月9日
ATS Euromaster - Frome からの回答
Hello Val Whelan, thank you for this wonderful 5 star review! Kind Regards, ATS Euromaster
ATS Euromaster - Frome からの回答
Hello Customer, thank you for sharing your positive experience! Kind Regards, ATS Euromaster
ATS Euromaster - Frome からの回答
Hi terry mcgough we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster
ATS Euromaster - Frome からの回答
Hello Diana Britten, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。