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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Nous avons eu une trÚs bonne expérience avec Auting, locations de voiture entre particuliers, tout c’est passé comme prévu...En arrivant à l’aéroport le véhicule étais au parking avec les clés et les... もっず芋る

5぀星のうち5の評䟡

Ho utilizzato Auting per il noleggio di un’auto e mi sono trovato davvero bene. La procedura di prenotazione Ú stata semplice e intuitiva, i prezzi sono competitivi rispetto ai noleggi tradizionali e... もっず芋る

5぀星のうち5の評䟡

Brilliant app where you can rent a car hassle free throughout Italy. The insurance deal is also very good, leaving us comfortable throughout renting the process. Picking up and dropping the car off to... もっず芋る

5぀星のうち4の評䟡

Buona prima volta in Sicilia con auting, forse l'app può migliorare in velocità e chiarezza delle sezioni. Ma sicuramente esperienza positiva e sicura (si possono vedere recensioni owner). Molto più... もっず芋る

䌁業情報

  1. カヌ シェアリング堎所
  2. トラック運送䌚瀟

圓該䌁業による蚘述

The first peer-to-peer car sharing in Italy! We connect people who need a car for some days, with people who own a little used car. Insured by Reale Mutua Assicurazioni.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

807件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(807)

過去12か月のレビュヌ数: 251ä»¶

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5぀星のうち5の評䟡

nice and easy

Very easy to sign up! Nice and simple app to use. Pretty much everything worked excellent. The customer support side needs improvements in my opinion - I tried calling but the english option was missing. Also when calling roadside assistance the automated awnser was "wrong number"
Maybe it works fine for locals but was unable to contact anyone.
Otherwise good stuff and will be using again!

2026幎1月1日
自発的なレビュヌ
Auting ロゎ

Auting からの回答

Hi! Thank you for review, but we need to specify that the English branch of our telephone exchange is regularly on every working day (so we do not see any reason for you to not reach out to us :) ). Also the Road Assistance number is a green line so probably your phone card is not enabled to do this kind of calls abroad as happened to other Drivers in the past.
See you soon! Thank you

5぀星のうち5の評䟡

Ottima esperienza di noleggio auto

Ho utilizzato la app Auting per noleggiare una auto per qualche giorno su Palermo. L'esperienza Ú stata positiva. L'utilizzo della app Ú molto intuitivo e comodo. La scelta Ú variegata. L'offerta Ú di qualità. Ottima la circostanza che non vi Ú il blocco di alcun deposito cauzionale sulla propria carta di credito. Auting offre una assicurazione aggiuntiva rispetto a quella già stipulata dall'owner. Ciò fa vivere l'intera esperienza senza ansia.
Da tenere in considerazione che nella maggior parte dei casi le auto che si possono noleggiare sono usate dai privati pertanto le aspettative non devono essere orientate a avere auto impeccabili e nuove. Ad ogni modo in ogni offerta oltre alle foto dell'auto vi Ú anche una dettagliata descrizione. È anche utile leggere le recensioni dei precedenti clienti per avere una conoscenza più approfondita.

2025幎12月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Un sogno a occhi aperti

Premetto che non ho nessun interesse a fare questa recensione. Ho scoperto Auting totalmente a caso e ho voluto ricordarmi di questa piattaforma perché spesso ho bisogno di auto/furgoni per periodi brevi. I prezzi sono MOLTO competitivi. Non c’Ú deposito, si può noleggiare a prezzi umani. È tutto molto semplice nel complesso, un po ‘rompiscatole’ lo sblocco con le foto (dipende da come Ú parcheggiata l’auto)
Per il resto Ú tutto molto semplice, prenoti, paghi, sblocchi e parti. L’ho usata per andare fuori città e sono stato benissimo. Ho pensato che ci fosse ‘la fregatura’ da qualche parte ma in realtà non Ú così. La userò in tantissime occasioni.

2025幎12月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Non rispondono ai messaggi

Servizio che lascia molto a desiderare. I proprietari non rispondono ai messaggi facendo perderti tanto tempo. Ho provato contattando un paio di proprietari ma nulla; nessuna risposta dopo più e più giorni. Passate ad altro.

2025幎11月13日
自発的なレビュヌ
Auting ロゎ

Auting からの回答

Buonasera Sergio,
ci dispiace per la sua esperienza.

Suggeriamo sempre ai nostri Owner di effettuare almeno 4 richieste di prenotazione a diversi Owner.
I veicoli da lei richiesti appartengono a Owner che viaggiano molto sulla nostra piattaforma, come può verificare lei stesso dal numero di viaggi conclusi dagli utenti.

Se non hanno risposto alle sue richieste, Ú possibile che non abbiano la possibilità di rispondere e l'auto non sia disponibile per il periodo richiesto.

In casi come il suo, consigliamo di contattare il servizio clienti che offre il supporto necessario per trovare veicoli che possono essere disponibili per il periodo richiesto.
Grazie

5぀星のうち3の評䟡

Auting exists and I got a car but the app is terrible.

I used the Auting App to hire a car in Milan. Setting up the app and hiring the car was fairly straightforward. Checking the car out was more difficult. As part of the process you are required to take 8 photos of the exterior of the car as a record of its condition on pick up. The App was glitchy and failed to upload some pictures so I had to make multiple attempts to complete the photos. The car was from 2014, the seats were stained, it was not particularly clean and smelled of smoke. It was not in the same condition that you would expect a rental car in the However, it ran well and was economical to use.

Returning the car was harder because it was difficult to find a place to drop it off. I thought the app is supposed to show you the area in which you can drop it off but the app did not provide me with a return location. The button that I thought should do this showed me the current location of the car. Luckily i had the address that the owner sent me when I initially asked for a general pick up location to plan my journey. When I tried to check the car out it would not upload any of the photos so I could not check it out. I had to phone their emergency support and they managed to lock the car remotely. This whole process took around 30 minutes. The app still shows that I have not returned the car. This meant that no photos of the return condition were recorded in the app. After returning the car I was charged for not returning the car completely full with fuel. This charge was very reasonable. I was subsequently charged 25 Euro for not cleaning the car. I had wiped out the car and seats and brushed out the foot well and it was cleaner than when I collected it. The owner of the vehicle uploaded photos of the seats as evidence that the car had not been cleaned. However, the seats were worse when I had collected the vehicle. The app does not request photos of the interior at check out or check in so there was no possibility of comparison.
If you are having doubts, the Auting company exists and I got a car that was cheaper than the main hire companies. However, the app is glitchy and the ability for Auting to add charge after end of hire is disconcerting (however this is something that regular car hire companies can also do). For convenience I will hire at the airport next time with a mainstream car company.

I have also realised that the app is still showing me the current location of the vehicle, even though I have returned the vehicle. This is a significant privacy issue as it appears that Auting, the owner and previous drivers of the vehicle may be able to see its location which is quite disturbing.

2025幎10月15日
自発的なレビュヌ
Auting ロゎ

Auting からの回答

Hi Benjamin,
Your reservation was a Connect reservation, meaning that you could open the car with the App without meeting the Owner.

Once our Drivers checkin, we ask them to check the car interior conditions and inform us about any kind of damage reported.
The Owner provided us with pictures of the car interior taken before the beginning of your trip and after the end of it; the car resulted dirtier at the end of your trip.
You kept the car for a month.
The 25 euros charge for returning the car dirty is a flat fee, as indicated in the FAQ section.

Some times problems with the App can happen, you were able to checkout thanks to our assistance service available 24/7 for Connect reservations.

The car must be returned within 500 meters from the checkin position, as indicated:
- in the pop up you can find in each car profile;
- in the FAQ section;
- when you start the Checkout process and are more than 500 meters away from the Checkin place.

The app shows you where you are, since you have to locate the vehicle in order to checkin and you have to checkout within 500 meters from that place.

You are not able to see the position of the car anymore, not even the Owner can see where the car is while you are on your trip.
We value very much our user’s privacy.

Thank you

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