Autodesk レビュー 174

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Je conseille à toutes les entreprises de ne pas aller dans cette usine à fric, l'humain n'est qu'un chiffre, vous parlez à des petits soldats qui ne font que réciter des textes préconçus. De nouveaux logiciels existent, français, gratuits, bref, pour nous le choix est fait !

Cloned my HDD for SSD
Now find Autocad LT software is flagging for an activation code which Autodesk will not supply. As I purchased this package, the Autocad software is now preventing my use. This is nothing short of extortion. I have asked for a refund but the chat line is dropped by their agents. Very dodgy practice.

Awful company run by a few big heads at the top who have no actual clue what happens at the end user's machine, abysmal support, it's like run by an incompetent AI from a dystopian film, can't even have a payment go through without pushing them to deal with their million bugs of their web payment platform.

Autodesk monitorizes the drawings you create!
I receive reports from Autodesk with statistics and counts of the information I use and produce with Autodesk product Autocad.
This is a law violation. This is Privacy Violation.
After report this to Autodesk and ask them to stop monitorizing my job, they didnt change anything on their behavior.

Autodesk is een onproffesioneel bedrijf die zegt bij problemen je hulp aan te bieden maar uiteindelijk duurt het weken voordat ze je uiteindelijk helpen met kleine stappen die al eerder zijn gevraagd.

Buggy and annoying experience. I've been using 3ds Max, Revit, and AutoCAD for almost 10 years, and to this day, I encounter problems with bugs or similar issues almost every day. It's just impossible to imagine how bad developers can be at their office. Just be happy that Trustpilot doesn't allow swearing or other inappropriate language, or you'd only get those words. :)

I would give them a zero if I could. The app is not installing on my brand new laptop. The online chat rep wasted so much of my time. They just sent me to self help troubleshooting articles that I had already found on my own, and then they said the only way to speak to someone was to go back and redo all of the many steps I did to troubleshoot and record my screen the whole time. Then they left the chat before waiting to receive my recoding so I had to start again.

Autodesk is exactly what is wrong with software.

Subscription Management
I had a subscription to a single product and wanted to upgrade to the AEC collection. Apparently that's physically impossible and instead I would have to pay for both the collection and the individual product on it's own.

Ondermaatse service.

Worst ever products. I'm trying to log into my autodesk account all morning and it just keeps crashing. You would expect from a company who charges thousands of dollars on subscriptions yearly that they would peak on user experience? I can tell you that they peak on utter incompetence. How difficult can it be to make a website that works? No access whatsoever.

Worst ever customer service.
Always, when I contact customer service, they never ever wanted to help. Just asking so many non related questions and wasting my time.
Recently, I purchased Civil 3D and having some technical issue. I sent an email explaining the problem clearly. Funny, instead of helping me me they ask for a screen shot. Now its more than 5 days. Noone contacted me.
I never recommend this. But, ppl who need this has no any other option. Probably these ppl know that. Tats why they just dont care customers.
I hink these CSR ppl get paid for nothing. Do nothing for us.

I never thought I’d leave a review like this for Autodesk, but here we are.

We submitted a legally binding letter from a UK Local Authority (Hertfordshire EHE Department), confirming that my child is home educated under British law. This is standard UK educational procedure. Every other major studio software provider — Foundry, SideFX, Maxon — accepted the exact same document within hours. Autodesk? Rejected it.

No way to speak to a human. No email. No contact number. Just an impersonal, opaque portal that rejected official documentation because it wasn’t “from a school.” Well, here’s the thing: in the UK, home education is supervised and verified by Local Authorities, not schools. Autodesk clearly doesn’t understand that — or worse, doesn’t care.

Let me be clear: this is not just an oversight — it’s discrimination against children who follow a legally supported alternative education route. You’re denying access to educational software because you refuse to update your understanding of how the world works outside of your Americanised default.

Autodesk positions itself as a global leader. If that’s true, then act like one. Respect all forms of education that are legal and recognised in your customers’ countries. Otherwise, your “student access” policy is nothing but a branding stunt.

Shameful.

Every action in revit results to an "Autodesk revit is not responding" This lame program is responsible for so many mental breakdowns, you cant imagine. GFY crap desk

The product is good but the business is terrible. The pricing is very badly designed and not friendly at all to embarking new users. The Fusion360 app itself is good, but the entire business model of Autodesk is really frustrating.

Autodesk wirbt mit 30 Tagen Rückgaberecht. Leider keine Möglichkeit die Rückgabe einzuleiten. Die Menschen vom Vertrieb die einen nervten zu kaufen sind nun auf einmal nicht mehr zuständig.

Mal sehen was draus wird. Ich bin durch mit Firma Autosdesk

Wir haben im April vier Lizenzen gekauft. Leider wurde keine Rechnung übersendet. Der Support spricht kein deutsch, ist unfähig das Problem zu verstehen überhaupt nicht hilfreich. Es werden sinnlos Nachrichten formuliert, ohne irgend eine Hilfe.
Da die Firma nicht in Deutschland sitzt, ist es ziemlich schwierig rechtliche Schritte einzuleiten.

Nachtrag: Ich ändere den einen Stern auf 3 Sterne: Nachdem ich einen kompetenten Mitarbeiter im Chat hatte, wurde mir schnell ein neuer Code übermittelt und alles läuft wieder bestens. Autodesk sollte seine Service-Mitarbeiter nicht nur in Entschuldigungen sondern vielleicht auch im Vetragsrecht schulen. Sechs Stunden für die Katz.

Originalbewertung mit einem Stern:
Ich habe eine permanente Lizenz über die Suite aus 2014. Nach dem Einbau eines neuen Mainboards funktionierte weder Inventor noch Autocad mehr, ein neuer Aktivierungscode soll eingegeben werden. Den gibt mir Autodesk aber nicht, weil es keinen Support mehr dafür gibt. Ich will ja auch keinen Support, nur meinen Aktivierungscode. Wieso darf Autodesk grundlos meine Lizenz sperren, nur weil ein neues Mainboard eingebaut wurde?

What is this dog poo autocad web app its loading 1 haur and can't draw anything.Make something simple for simple fast job there or lurning instruments.