my brush was not good most of the water came out of the first set of holes and didn't travel up the hole brush, so all that got wet was my feet not impressed
AVA of Norway からの回答
Hi Stephen, thanks for taking the time to share this with us — and sorry to hear about that experience. That’s definitely not how the water flow on the wheel brush is meant to work, and we understand how frustrating it must be when it ends up anywhere but where you need it.
What you’re describing sounds like something we’d really like to look into more closely, as the brush should distribute water evenly through the head during use. If you’re happy to do so, please reach out to our support team and include a quick photo or short video — that usually helps us pinpoint the cause straight away and get you a proper solution.
We design our tools to make cleaning easier (not messier), and we’d love the chance to turn this around for you.