AVS Fencing & Landscaping Supplies - Havant レビュー 

331
TrustScore 5段階評価の4.5

4.5

Stansted Sawmill, Stansted Park, Rowland's Castle, PO9 6DU Havant, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Items I required were in stock . Great prices. Only bat thing I have to say is your system for customers picking up goods,from time of ordering and paying to actually leaving your yard was an hrs.... もっと見る

5つ星のうち5の評価

Great service from Benjamin Long at this store. He went above and beyond to help. Great service from the delivery staff too. AVS Fencing will be the first place I look for future outdoor tasks.

5つ星のうち5の評価

What a great find, did the sleepers that we needed and they didn't have a ridiculously high delivery charge. Delivered first thing on the day specified, they did ask if I wanted them the day before... もっと見る

5つ星のうち5の評価

Fence panels, gravel boards & concrete post were delivered undamaged before expected delivery date. Driver was helpful & assisted with moving fencing supplies up our drive . Fences were heavy because... もっと見る


企業情報

  1. フェンス用品店
  2. 庭の建物・東屋提供業者
  3. 造園用品店
  4. 材木店
  5. 舗装資材提供業者
  6. 枕木提供業者

当該企業による記述

At AVS, we've been providing our customers with an excellent personal service since 1993. Whether you're in the Trade or embarking on a DIY project, we will have the supplies and advice you need to get the job done. AVS Havant is situated at the old 19th century saw mill in Stansted Park and we are surrounded by the estate’s natural beauty and wildlife. Our friendly, knowledgeable team will be happy to help with all your fencing and landscaping projects. We offer a bespoke closeboard panel service and manufacture unique planters made from recycled materials. Why not pay us a visit - enjoy a coffee, see our display garden and discuss your next project?


連絡先

  • Stansted Sawmill, Stansted Park, Rowland's Castle, PO9 6DU, Havant, 英国

  • 02392 412445

4.5

優良

TrustScore 5段階評価の4.5

331件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(331)

過去12か月のレビュー数: 420

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Steve and the team at AVS Rowlands…

Steve and the team at AVS Rowlands Castle never let us down We have traded with them for numerous years and if they can help they will. Deliveries no problem, even when we call it in late - quite often!
Stock - good, prices - good, people good.
Just up the road from our workshop - good!

2026年1月28日
5つ星のうち3の評価

Had a problem when order had incorrect items and damaged boards took ages to resolve sadly but they did make good

*Update* 3/1/24
Literally posted this to then check emails and a email came through from the manager- talk about timing!
So they have finally resolved my complaint offered some replacement boards and I have had the incorrect fixtures swapped for the correct ones. They have apologised.
It is disappointing it took over a week for them to agree to my resolution request but better later than never.
This company should be open on a Saturday I feel as this would not of become a huge issue if I could of rung them and got them over to swap the damaged boards and bring the correct fixtures I’d ordered.

************

It’s with a heavy heart I’m sharing my recent review of this company. Came highly recommended by the tradesperson who was doing the work on a decking project. Spend over £2k they messed up my order I get human error but it had a huge impact on the project as I only had the person to lay it on Saturday (22/6) So they dropped off wrong fixtures which they forgot in main order. They didn’t check my decking boards had 6 damaged- they don’t open on Saturday. This resulted in wasting 2 + hours during around trying to get the right fixtures spending more money - paying mate £29 for fuel. Had to make on the spot decision- forced to use damaged boards ( delivered with no protective packaging) Ended up having to just lay with inadequate number of fixtures and worked until late. Gave this completely of opportunity to resolve - emailed them Monday (24/6) given what I dealt with expected a call that day. I had to chase rechase justify my actions - they did try calling once sadly was in a meeting but still no one has responded it’s now Wednesday (3/7) don’t have a secure decking have guests with small children due - no resolution just told I should of called Monday to swap! As I said I get human error but they should of resolved this Monday especially given I explained I was short on time to resolve complete project. Absolutely flabbergasted and in complete shock. It’s a real pity as they were so great up to this point. It’s like they are hoping I just give up and they are not dealing with their errors and lack of respect for my order. Expensive composite decking boards should be inspected and protected!

2024年7月3日
自発的なレビュー
5つ星のうち5の評価

closeboard fence panels

order placed in the morning for fence panels, by the afternoon they were delivered. very friendly helpful deliveryman. quality of panels is 10/10... 5star, so impressed and happy with my purchase, makes usual diy chain panels look flimsy and feel very cheap. these are well made, strong and robust and look like they will last for years.

2024年4月4日
自発的なレビュー
5つ星のうち2の評価

Went to Ava fencing on Friday 26th to…

Went to Ava fencing on Friday 26th to order some fence panels went to office and told I could not go and look at the panels but I ordered them any way I ordered 8 panels a 6ft by 3 ft and two 6ft by 6ft panels told I would get them Monday afternoon by approx 14:30 but that did not arrive I was phoned and asked if I could accept 4ft panels and I said no so they said they don’t have enough so they would deliver what they and bring the rest Tuesday and they never arrived so had to phone them and they said they would not be hear today would have to deliver them Wednesday morning why do they take your money and promise a delivery day that they can’t keep and tell lies would never recommend or buy from these again

2024年1月26日
自発的なレビュー
AVS Fencing & Landscaping Supplies - Havant ロゴ

AVS Fencing & Landscaping Supplies - Havant からの回答

I am sorry that you had this experience. This is not our standard service levels and I have spoken to the Branch Manager to investigate. Please email sales@AVSfencing.co.uk so that we can offer a discount off future sales as redress.

5つ星のうち5の評価

Yet another easy transaction

Following my first extremely positive experience with AVS Havant, I gave them a second order. I called ahead and spoke to Steve and a few hours later went into branch and met him in person.
Again, another friendly member of staff (I think he may be the manager) very personable and knowledgeable. My order totalling £1500 was concluded swiftly and with ease, likewise, arranging the delivery to our second project in as many weeks in Southsea, the driver turned up and in minutes was offloaded with minimal fuss and disruption to what is a very tight narrow road. Yet again another positive experience at AVS Havant.

As a note, the general culture of this branch seems to be one of 'can do,' which is sadly rare in the building merchants locally. Everyone from the guys in the office to the yard team are all helpful and friendly. You would be foolish to go anywhere else in my opinion.

2023年8月25日
自発的なレビュー
5つ星のうち1の評価

Didn't have product ordered

Didn't have product ordered.
Alternative product not the same as I ordered dispite being told it was.
Delivery was poseponed three time and took over a week.
Will look elsewhere in future.

2023年6月7日
AVS Fencing & Landscaping Supplies - Havant ロゴ

AVS Fencing & Landscaping Supplies - Havant からの回答

Good morning Mike,

we apologise your order was not up to the standard expected.

please send me an email to sales@avsfencing.co.uk and we shall offer a resolution.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報