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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Purchasing a dress on this website through this company was a great experience. I would recommend them to anyone looking for a quality gown. It was easy to order and they were quick to email me to mak... もっず芋る

5぀星のうち1の評䟡

ordered 2 bridesmaids dresses to try, the quality of the dresses were terrible & definitely not true to size, i tried to send them back costing a total of £75 shipping fee, as they wont provide a sh... もっず芋る

5぀星のうち5の評䟡

Ho fatto realizzare degli abiti su misura per le mie damigelle, grazie all'opzione che trovate sul sito "Custom Size", Ú gratuita e se mandate le misure in pollici precise gli abiti caleranno a p... もっず芋る

䌁業情報

  1. ブラむダル ショップ

さたざたな倖郚゜ヌスから提䟛された情報

At AW.Bridal, you will get chic inspirations for weddings, proms, evenings, wedding accessories, party décor, etc. Have your wedding gown custom tailored, bridesmaid dresses delivered within 24 hours, and wedding reception DIY won’t cost you a fortune ...


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4.3

優良

TrustScore 5段階評䟡の4.5

310件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 20に回答しおいたす

通垞1カ月以䞊経っおから回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(310)

過去12か月のレビュヌ数: 44ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

“I had a really great experience with


“I had a really great experience with AW Bridal. The dress I received was exactly as described, and the quality honestly exceeded my expectations. The material felt high-end, and the fit was very flattering. Shipping was smooth, and everything arrived in great condition. Overall, I’d definitely recommend AW Bridal to anyone looking for a reliable and affordable option for special occasion dresses.

2026幎4月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Happy with the dress we bought

We are so happy with the dress we had custom-made! The staff was so kind and offered great advice to make the dress perfect for our daughter—she loves it! The quality is amazing, and it was finished and delivered much earlier than we anticipated!

We are deeply grateful to the company and the staff. I would definitely buy from the company again and suggest others to do so as well.

2026幎4月9日
自発的なレビュヌ
5぀星のうち1の評䟡

Terrible!

I would not recommend. I first paid for two dresses with the intention of trying both on and sending one back. I received an email stating that wasn’t allowed and I had to choose one dress even though it was NOT a custom order. I received a refund for the one dress I chose not to ship due to their policy( the return policy states you can return non custom orders even though you can’t). The dress I did choose arrived and was very low quality and fit horribly, so I asked to send it back. They kept trying to refund me $20 instead of accepting the return $100 dress. I ending up paying for the shipping back to only never receive a refund for the dress. Horrible experience!

2026幎3月3日
自発的なレビュヌ
5぀星のうち1の評䟡

Don't believe a word of their reply

Don't believe a word of their reply. They failed to reply to me in a timely manner as they claimed, and they DID NOT flag my order to see that I mistakenly ordered two dresses. I was only partially refunded for the one ordered in error, minus tax and shipping..No problem, I have, and will continue to advise my friends not to do business with this company.

2025幎9月24日
自発的なレビュヌ
5぀星のうち1の評䟡

Customer Service and Returns Process is a Disgrace

Like another reviewer, I ordered 2 dresses from AW Bridal last October (Just under £200, foolishly paid for using a Direct Debit card) . When they arriived, they were lovely but too small and were nowhere near the correct UK size I had ordered. The company originally tried to decline any right of return and refund ordered and eventually sent me instructions which asked me to pay for signed delivery return to China and to declare the parcel value as just $20. So the return cost me a further £45 only for the incorrect value declaration to cause the parcel to be stopped by Chinese Customs, in late November (presumably because import duties were now payable). Royal Mail tracking has not shown any movement since then (still stuck in customs) and emailing the company has just led to emails saying they have not had any contact from Chinese Customs and since the goods have not been received back, they will not refund me for the goods.

So - you do exactly what they say and the company get a perfect excuse just to keep your money - regardless of whether the return package is ever gets released by customs or not.

If you still feel you want to trust these scammers, pay by credit card whatever else you do and certainly go a size or two bigger than your standard UK size.

All of this chasing up via email and getting told they are contacting customs on their end and to give them another few weeks has now reached the stage where I have slipped past the 120 day limit for seeking a chargeback on my Debit Card payment. (I now suspect this 'stringing along' was another deliberate ploy by the company) With a CC, at least I might still have been able to request a refund.

Bitterly disapppointed by this whole experience. If the dress you get fits you, you might still consider this a bargain but if anything isn't right, don't waste your time with their customer services, you need to seek a refund from your card provider straight away or you can kiss your money goodbye.

2026幎3月8日
自発的なレビュヌ
5぀星のうち5の評䟡

So happy I found this website

So happy I found this website. I was looking for a dress for my granddaughter's wedding and really wasn't sure what I wanted. After finding the style and color of the dress, I was amazed that you could actually custom order your size for the perfect fit. I'm 5'2, 160# with a round middle section and if I ordered a standard size that would mean some sort of alterations. Having custom sizing available at no additoinal cost was the deal breaker. I placed my order on Feb. 2nd and received my dress on Feb. 22nd and couldn't be happier! Tailored made just for me. Because I love this dress so much, I will be ordering again for other events.

2026幎2月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Awesome service and pretty dress!

My experience with AW Bridal was excellent. I ordered one size to try and returned it with no trouble. Then, I ordered the next size up to allow for easier breathing, with some custom measurements. The dress arrived as I'd ordered it. When I had a question for the company, they responded quickly with a satisfactory answer to my question. The dress is very pretty and feels like good quality.

2026幎2月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful bridesmaid dress

I am so impressed with this company. They allow you to give your measurements and they make the dress to order. The dress is exactly what I envisioned it would be. And the best part is that I told them when the wedding would be and it arrived with more than enough time for me to make sure everything works. Very happy and would recommend to anyone.

2026幎1月25日
自発的なレビュヌ
5぀星のうち4の評䟡

Lovely fabric well made but


Lovely fabric well made but unfortunately needed a made to measure. Take measurements as if you were making at home particularly arm sizes etc. After a tricky start it was all sorted. Also ensure you use a good return service
. Not to be advised.

2025幎10月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Custom Fit Dress

I ordered a custom fit dress and it was a great experience! The fit of the dress was perfect and the ordering process was thorough and simple. I am so happy with my purchase. Definitely recommend!

2025幎10月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful dress!

Beautiful dress, great quality, at an incredible price. I will wear it as mother of the bride this spring. Same dress at Nordstrom for $600.

2025幎12月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Scam artists

Ordered three different dresses as had three bridesmaids and wanted them to wear different styles. Aw Bridal emailed me and told me that if I ordered three dresses I was waiving my right to refund two of them, which is ILLEGAL. When I called them out for practicing illegally and threatened to report them, they cancelled my order. AVOID THIS SCAMMY COMPANY.

2025幎11月19日
自発的なレビュヌ
AW Bridal ロゎ

AW Bridal からの回答

Thank you for sharing your feedback. We are genuinely sorry for the frustration and misunderstanding caused during your ordering process. We would like to clarify our policies to ensure all our customers have a transparent experience.

Our Sustainability Commitment
At AW Bridal, we are committed to reducing environmental waste. To achieve this, all our dresses—including standard sizes—are made-to-order. This means each dress is handcrafted specifically for you once an order is placed. To support this eco-friendly mission, we discourage "bracket shopping" (ordering multiple items with the intent to return most of them), as it leads to significant textile waste.

Support for Bridal Parties
We fully understand that bridesmaids often want different styles. Our policy absolutely allows for multiple dress orders when they are intended for different individuals in a bridal party. It appears there was a breakdown in communication regarding the intent of your order, and for that, we sincerely apologize. We never intend to restrict legitimate group purchases; our goal is simply to verify that the items aren't being ordered for a single-person fitting.

Resolution
We take your concerns seriously and are reviewing our internal communication protocols to prevent such misunderstandings in the future. Regarding your cancelled order, please rest assured that a full refund has been processed.

We would love the opportunity to make this right. If you are still looking for dresses for your bridesmaids, you can place a new order and we will personally oversee your order to ensure it meets your needs.

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