cuts of meat are very questionable . synthetically or machine tenderized. some parts of the ny strip steaks were like beef paste. Wierd. Tried to just purchase ribeye deal as a test before I bo... もっと見る
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Hello All I know now is Shipping & packing were fast and cold , each piece suck sealed and frozen and the two ribeye's my wife and I shared ( 1 Breakfast & 1- Supper ) Were awesome Thank You Ba... もっと見る
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I must say that this is the absolute worst quality of meat I have ever put in my mouth. Buyer beware if it’s too good to be true. Guess what we learned a very hard lesson and would like to make others... もっと見る
企業が回答しました
The meat arrived just when promised. It was packaged securely and freshness was preserved with dry ice. The price was better than the local grocery store and the meat has no mystery additives. Brav... もっと見る
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企業情報
当該企業による記述
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
連絡先
3.3
まあまあ
301件のレビュー
顧客にレビューを依頼しています
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ネガティブなレビューの 95％に回答しています
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Backyard Butchers からの回答
Hi Kenneth, thanks for the kind feedback!!
Not even close to a good deal...
The salesman was friendly, but everything else after was disappointing, the amount, the cuts, the quality...all lacking...the Ribeyes are a joke, it amounts to four 20oz steaks...but theyre cut so thin they are impossible to cook anything but well done...the variety boxes are no better, they include burger, pork and chicken....??? All said, I paid approx $13/lb for approx 23lbs of meat...only 11 of which was steak, and half of that was "beef tips" and "Philly steak" (shaved). A Costco chuck roll is half the cost or better and nearly twice the weight...its not even close
2026年8月17日
Backyard Butchers からの回答
Hi Chris,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Meat was not very good
Meat was not very good we got sick after eating it and it was cooked fully and everything
2026年8月10日
Backyard Butchers からの回答
Hi Chris,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Overall great service and meats. Do recommend!
All delivered as promise and sealed for longevity!
2026年8月10日
Backyard Butchers からの回答
Hi Thomas, awesome to hear thanks for the feedback!!
Fantastic experience from start
Fantastic experience from start to finish. The products were fresh, carefully packaged, and delivered on time. I will definitely order again.
2026年7月28日
自発的なレビュー
Backyard Butchers からの回答
Hello,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Backyard Butchers からの回答
Hi Ben,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Backyard Butchers からの回答
Hi Bill,
Thank you for the great review! We’re so happy to hear you had a great experience. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Backyard Butchers からの回答
Hi Jeremy,
Thank you for the great review! We’re glad to hear our butcher took the time to explain all the package options and made sure you had a great experience. We truly appreciate your support and hope you enjoy the meat!
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Backyard Butchers からの回答
Hi Debra,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Backyard Butchers からの回答
Hi Brenda,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
FAKE MEAT! WASTE OF MONEY
Only giving 1 star because I have to.... I went to this truck TWICE! 2 DIFFERENT LOCATIONS! 1 month apart. I dropped approx $450 in total.... We basically just wanted to stock our deep freezer for the winter! I wish I inspected the bundle the first time more thoroughly (I'm not even going to bring up how the math isn't mathing on this pricing)
ALLLLLLLLL my meat is mushy and has a disgusting Texture. Basically it's mystery meat!! It looks FAKE! we Cooked fully! We even tried to purposely burn it to see if it changed the texture! Best I can say is, it was giving tuna vibes. We tried different types of meat, and it like fell apart and disintegrates between your fingers ! Also, the ribeyes are not worth it as they're SO THIN and they have SO MUCH fat banding you have to pull the what is edible meat out from between the fat. I was so excited to try because of all the advertising on TV and Facebook, but the ONLY thing worth money in my opinion is the burgers and steak burgers!
I have pics and videos of us dissecting the meat.... Also, I left it on floor to offer to my cats..they DIDN'T EVEN EAT IT..... that's telling me something! I blew my EBT on this Fo-Meat
2026年8月5日
自発的なレビュー
Backyard Butchers からの回答
Hi there,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
We tried the hamburgers they were…
We tried the hamburgers they were delicious. Tender and juicy.
2026年8月12日
Backyard Butchers からの回答
Hi Judy,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
It was easy to get what I wanted very…
It was easy to get what I wanted very friendly person to work with
2026年8月8日
Backyard Butchers からの回答
Hi Barbara,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Well I didn't mean to spend over 500 I…
Well I didn't mean to spend over 500 I just wanted to spend what I heard on the radio..for the 20 rib eyes now I can't pay my rent but damn this is very good beef
2026年8月15日
Backyard Butchers からの回答
Hi James,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Chicken was not that great .
Chicken was not that great .
Steak is A rating
I thought there was supposed to be hotdogs in the last order ?
2026年8月10日
Backyard Butchers からの回答
Hi Randy,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Not the best meat quality AT ALL !
Not the best meat quality but heavy advertising on TV with low price baiting. Good meat is ALL about quantity and price secondary even though that's always refreshing to get a good deal. These guys DONT deliver on EITHER! We shopped at the new Seaside Oregon store and everything that they lured us in on the TV ads was UNAVAILABLE..but ofcourse other options that neither reflected quality or a good price were available. Hmm cmon guys people are not NEW when it comes to the 'lost leader' or the ol 'bait n switch' . I have to say this outfit does not reflect integrity and most importantly what they say in their advertising or instore inventory. Bottom line I certainly won't recommend this place to ANYONE. They answered my review with some bot generated response that they send to everyone who calls them out! DONT do business with these snake oil hucksters
2026年8月20日
自発的なレビュー
Backyard Butchers からの回答
Hi Trustpilot,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The meat (beef) is thin
The meat (beef) is thin, rubbery, and mushy in the middle. The chicken breast weren’t too bad, small. Price too much for the product selection. The $39 for the 20 steaks were so thin, non edible, threw most of meat out, lost $600.00.
2026年8月5日
Backyard Butchers からの回答
Hi Kay,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The meat i purchased from your truck in…
The meat i purchased from your truck in Hudson Falls New York as it was excellent and nice and tender as i would buy from you again
2026年8月5日
Backyard Butchers からの回答
Hi David, thank you so much for the kind words!! it was a pleasure serving you!
Tough
Tough, fatty meat. We were showed a box with much bigger and thicker steaks than we received. Not happy with our product at all.
2026年8月14日
Backyard Butchers からの回答
Hi Kari,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
The sales guy was terrific,the quality…
The sales guy was terrific,the quality of the meat is something else not in a good way. Seems like it was lab grown.
2026年8月13日
Backyard Butchers からの回答
Hi Eileen,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
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