Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just got a bike for my daughter, so need the seat to be adjusted, @Ceovind attend us, very friendly, amicable and patience, sorted our bike in no time… Balfes experience has been great!!!
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... もっと見る
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... もっと見る
企業情報
Balfe's Bikes - Chiswick について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, 英国
- 02038701005
4.7
優良
765件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Incredibly happy…Thank you
I am so happy with my bike and the incredible service afforded to me at the store. Thanks to everyone at Balfe’s Bikes, Chiswick.
2026年4月12日
Super convenient and safe to be able to…
Super convenient and safe to be able to collect items in-store, purchased on line.
2026年4月4日
Great customer service
Great communication from Tien as the store manager throughout the entire process (rebuilding of my bike due to a broken frame). Very good interaction with Ben (mechanic) - felt was provided with good advice. Ridden the newly built bike twice since and it is working very well .
2026年4月1日
Bike went in due to an ongoing issue at the bottom bracket
Bike went in due to an ongoing issue. A problem with the motor was diagnosed, and the motor was replaced under warranty.
2026年4月1日
Gavinb is super helpful
Incredibly helpful staff, especially Gavinb. He was very helpful, very patient with my beginner questions and very informative. I went in there a bit shy because I knew nothing, thanks to the helpful staff, now I have a bike I love. Best shopping experience in London, not just Bikes but in general. Thanks.
2026年3月27日
Smooth Bike purchase
Excellent service provided on first visit by Herbert to make my purchase then tested bike and was served by Tim made things all clear and pretty straiggtforward.
Collected bike served by Herbert very happy with all advice given woukd recommend these guys to all.
2026年3月26日
Very friendly staff with a wealth of…
Very friendly staff with a wealth of bike knowledge that made it easier for me to buy a new bike. 👍
2025年12月15日
The chain I bought was £3-4 more…
The chain I bought was £3-4 more expensive than a shop in the same road was selling it.
2026年3月17日
No refund even with reciept
I bought some overshoes from Chiswick branch of Balfes. I couldn't get them over my cycling shoes so went to return them but was refused refund or credit even though I had the receipt because I didn't have the hanger they were on when I bought them. Very disappointing. I won't buy from them again.
2026年3月17日
自発的なレビュー
What a great first impression
What a great first impression! Warm welcome from such easy-going, knowledgeable guys! Genuine warmth, interest and an obvious passion for cycling. It counts for so much these days!
2026年3月6日
Great service
Life made easier with a click and collect and very helpful staff in the Chiswick shop.
2026年3月7日
Excellent service
Excellent service! Very friendly, helpful and knowledgeable. Kayode, a mechanic at this shop, managed to fix my bicycle in about 30 minutes, despite my arriving just before closing time. They really put a lot of effort and skills into their service. Thank you, Kayode!
2025年12月29日
自発的なレビュー
Fully satisfy.
2026年3月9日
Great service and excellent advice
Great service and excellent advice. Quick delivery and no nonsense. Definitely recommend.
2026年3月5日
Great service.
2026年2月23日
Great service
Problem sorted and the bike ran well after the work.
It was carried out on time and smoothly.
2026年2月26日
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