Dropped my buke in for a new tyre, and inner tube. Despite being really busy they did the work by next day and the bike was returned with the brakes tightened as well. FAST, EFFICIENT, FRIENDLY, KNOW... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Visited the Dulwich branch after work; easy to find and get to. I visited on this occasion to collect an online order ahead of a big ride. The staff there were very friendly and helpful. Pricing for m... もっと見る
Really good knowledgeable staff,(Jonathan )super (helpful ,terrific service able to narrow choices down, ordered bike in, then was able to return a week later & test ride my choices. Very happy with... もっと見る
Great experience all round, clearly passionate staff are always at hand, giving solid advice. A rare find these days, genuinely knowledgeable cyclists. Balfes was a clear choice as to where to buy... もっと見る
企業情報
Balfe's Bikes - Dulwich について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
36 East Dulwich Road, Dulwich, SE22 9AX, London, 英国
- 020 7732 4170
4.6
優良
1005件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My local branch is teeming with…
My local branch is teeming with exceptionally knowledgeable and helpful and friendly staff
2025年11月2日
Porto
Really great friendly, helpful service and they keep are good at keeping you updated when you aren't in the shop
2025年10月27日
Great Everything
Great service, great product, great price, great delivery - what more could a person ask for!
2025年10月19日
Good communication from the outset
Good communication from the outset, very nice helpful staff in store
2025年10月22日
Brompton rear tyre puncture repair
The team were just really friendly, helpful and efficient .
2025年10月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Balfe's Bikes - Dulwich からの回答
Thank you so much for your kind words! We're proud to have a team in our Dulwich store that puts honesty and transparency first — it's great to hear that came through in your experience. We truly appreciate your support and hope to welcome you back again soon. Kind regards, Balfes Bikes
Very helpful guidance from John on…
Very helpful guidance from John on selecting the right bike for me
2025年10月11日
Balfe's Bikes - Dulwich からの回答
We're happy to hear that the guidance in our Dulwich store was helpful in selecting a bike. We appreciate your feedback and your recognition of our service. Kind regards, Balfes
Brilliant in an emergency
Brilliant in an emergency. My partner's brakes needed attention before she went to work and this was attended to in record time.
2025年10月9日
Balfe's Bikes - Dulwich からの回答
We're happy to hear that our Dulwich workshop team could assist your partner with her brakes in a timely manner before work. Thank you for your positive feedback and for taking the time to share your experience! Kind regards, Balfes Bikes
Excellent and efficient service
2025年10月4日
Balfe's Bikes - Dulwich からの回答
We appreciate you noting our excellent and efficient service; it means a lot to us that you had a positive experience with our Dulwich team. Kind regards, Balfes Bikes.
Very disappointed
Very disappointed, because they told me to inspect the bike and repair should take 10 working days, but I was waiting for the whole month and also I had to ask for parts , which was missing, if I didn't mention it may never get it back.
2025年9月28日
Balfe's Bikes - Dulwich からの回答
We appreciate your feedback and apologize for the delay and missing parts. We'll review your experience to improve our inspection and repair process and parts management.
always look after their customers
always look after their customers, its clearly in the DNA
2025年9月21日
Balfe's Bikes - Dulwich からの回答
We're always happy to hear that that our Dulwich team look after our customers. Thank you for your positive feedback; it means a lot to us. Kind regards, Balfes Bikes
Mansplaining from Balfes Bikes in East…
Mansplaining from Balfes Bikes in East Dulwich. The after care customer service is disappointing and I wouldn’t recommend to female customers.
2025年9月27日
自発的なレビュー
Balfe's Bikes - Dulwich からの回答
We appreciate your positive feedback regarding our friendly, helpful, and prompt service at our Dulwich store. We are glad you had a good experience. Kind regards, Balfes Bikes
Absolutely amazing company
Absolutely amazing company
The friendliest of staff
Knowledgeable
All the best cycling bits and more
Great rewards scheme
Such a pleasure to have found a cycling shop franchise like this
The clearance sales are naughty 😏
2025年9月10日
Balfe's Bikes - Dulwich からの回答
We're happy to hear that you had such a positive experience with our Dulwich team. It's great to know you appreciate our rewards scheme and clearance sales. Thank you for your fantastic feedback! Kind regards, Balfes Bikes
Balfe's Bikes - Dulwich からの回答
We are so happy to hear that you found our Dulwich team helpful and efficient. Thank you for your positive feedback; we appreciate it. Kind regards, Balfes Bikes
Prompt and effective service
I came into the store with a challenge and the team addressed it promptly. When the work I needed done was completed, I raised a shopping need. The staff person directed me to the product he recommended, which was not the most expensive.
2025年9月8日
Balfe's Bikes - Dulwich からの回答
We're happy to hear that our Dulwich team promptly addressed your challenge and provided a helpful product recommendation. Thank you for sharing your positive experience with us! Kind regards, Balfes Bikes
Staff are always friendly and helpful
Staff are always friendly and helpful. Easy to email them to check if they have in stock what I want and they reply promptly within the day.
2025年9月4日
Balfe's Bikes - Dulwich からの回答
We appreciate you taking the time to leave us this great review! We're happy to hear that our Dulwich staff were helpful and responsive to your needs. Kind regards, Balfes Bikes
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