I brought my bike in for an adhoc inspection following a crash due to an erratic motorist. With no appointment Nick, in the bike maintenance section served me. He couldn’t have been more helpful & rea... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve been looking for an electric bike for ages and Balfe Bikes had the best selection at the best prices. When I went in there I was served by someone (Ruth) who gave me very sound advice and had a... もっと見る
Nick at the Gatwick showroom was fantastic in doing several maintenance jobs on my trusty commuter bike. He was helpful, professional and carried out all the work quickly and for an extremely good pri... もっと見る
wow! this might be the best bike shop on the planet. I travelled a long way for a specific model and they were so incredibly kind in getting it ready for me on the same day! Everything about the servi... もっと見る
企業情報
Balfe's Bikes - Gatwick Showroom について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
Unit 2, Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, 英国
- 01293 850 919
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Friendly customer service and helpful.
Excellent bike fit by Keith
Excellent bike fit by Keith. Riding much more comfortable now and lower back pain has eased.
Great service and line up of products…
Great service and line up of products available in the shop and online, I found the product (shin protectors) I was looking for and with a discount that was also available at the time.
Excellent all round
Excellent all round, good prices and service. Steve in the showroom was especially helpful.
AN unintended mistake during my last…
AN unintended mistake during my last service was rectified and full responsibility taken, which you don't always see. I was impressed how it was handled.
Great customer service in store and got…
Great customer service in store and got the bike I wanted really quickly. Sent some confusing emails about when to pick up the bike but otherwise no complaints
I purchased a Trek procaliber 9.5…
I purchased a Trek procaliber 9.5 online and collected it from the Gatwick showroom. The skilled staff were extremely helpful and friendly. The bike had been prepared for me and looked amazing. I was advised about registering on the Trek site to obtain my frame guarantee. Plus the free 30 day bike insurance through Sunday insurance. Balfes were the only site that offered this bike in the colour and size needed. The price beat all others by £150. This was not a short journey for me. M20/M26/M25/M3 But the onsite parking and beautifully stocked showroom were well worth the extra miles. In six weeks, I have the first free service. The over-all package with the bike is very good. From the Insurance to the money off next purchase. Highly recommended.
Purchased a new Giant bike on line for…
Purchased a new Giant bike on line for click and collect at Gatwick store. Had a few questions for the support guys that were not answered.
In store experience was excellent and had the best bike fit I’ve ever experienced (thanks Keith - you’re a star)
A great experience in collecting my new…
A great experience in collecting my new Trek by spending time to explain new features, time to road test the bike and fix issues found, e.g. gear synchronisation.
Once again great customer service
Once again great customer service
Thanks, "Team Bald".👍🏻
Outstanding service from Ruth at Balfe’s Gatwick
I visited Balfe’s Bikes Gatwick showroom today and was looked after by Ruth. She was brilliant and genuinely helpful, patient, and no question was too much trouble. We spent time going through different bikes and I was able to try on various bits of safety gear to get the right fit and feel. Really appreciated the time and care she took.
Highly recommend both the shop and Ruth. Will definitely be back.
Great advice and super flexible
The bike to work scheme can be a little frustrating at times. Steve made the process simple and super flexible. Enabling me to collect the bike I wanted in a timescale that worked for me. A great experience from a company that focuses on customer experience and a love of the product.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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