Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... もっと見る
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... もっと見る
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... もっと見る
企業情報
Balfe's Bikes - Reigate について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
43 Bell Street, RH2 7AQ, Reigate, Surrey, 英国
- 01737 242163
4.8
優良
993件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Didn't provide what was promised on a…
Didn't provide what was promised on a new Mtb purchase
2025年5月16日
Balfe's Bikes - Reigate からの回答
Hi Paul,
We can only apologise to you that back in the handover of the bike in October 2023 it was not explained to you that the specification of the bike had tubeless ready rims but not tubeless ready tires.
Through our recent communication we explained that in order to make it tubeless you'd have to change the tires due to the bead being less reinforced and risk of air loss/burping.
As a gesture of goodwill for the confusion we offered to waiver the tubeless set up fee if you brought a new set of tubeless ready tires which we had ordered in for you.
Unfortunately you decided not to go through with this but we still hope you are enjoying the bike throughout this glorious summer.
Kind regards,
Simon and the Reigate Team
Good experience with Simon and the team…
Good experience with Simon and the team my son loves he's new bike thanks guys
2025年5月23日
Balfe's Bikes - Reigate からの回答
Thanks, Dan. Glad the new bike was a hit!
Great bunch of staff always willing to…
Great bunch of staff always willing to help in any way would highly recommend
2025年5月20日
Balfe's Bikes - Reigate からの回答
Many thanks, John! Appreciate it.
Bike servicing
Hassle free drop off and repair of 3 bikes - very reasonable cost considering the amount of work that went into all three. Did a great job - pleasant/informative.
2025年5月15日
Balfe's Bikes - Reigate からの回答
Thanks for the positive feedback, David!
The guys were very busy
The guys were very busy, but they still took the time to explain me what they had to do on my bicycle and give me some good advice about problems that my bike has from the manufacturer. I appreciate the service I received and definitely recommend this shop.
2025年5月9日
Balfe's Bikes - Reigate からの回答
Thanks, Mario. Always happy to help!
Balfe's Bikes - Reigate からの回答
You're very welcome, David!
Balfe's Bikes - Reigate からの回答
Very kind, Julia. Thank you!
Such a helpful shop
Such a helpful shop, Simon and Julien were very patient with my cycle to work purchase.
2025年4月17日
Balfe's Bikes - Reigate からの回答
No problem at all, Charlie! Glad we could make it work for you.
Big thank you to Ewan at Bailfe’s in Reigate
Big thank you to Ewan at Bailfe’s in Reigate who quickly and efficiently fixed my bike which broke during my ride today. Great service and I could continue on my way. What amazing service 😊👍🏻
2025年5月3日
自発的なレビュー
Balfe's Bikes - Reigate からの回答
Thanks, Val. Glad Ewan was able to get you on your way again!
Balfe's Bikes - Reigate からの回答
Much appreciated, Stuart!
Fantastic service picking up a new…
Fantastic service picking up a new bike. I’ve already recommended a friend buy from Balfe’s who looking to replace a crashed bike!
2025年3月31日
Balfe's Bikes - Reigate からの回答
Many thanks, Dan. Hope new bike running well!
Matt was so helpful when choosing our…
Matt was so helpful when choosing our daughter's next bike. He gave us great advice, plenty of time and help deciding. It was great peace of mind to have a service before leaving the shop knowing everything was safety checked and ready to go. Superb customer service. Thank you. A*
2025年4月16日
自発的なレビュー
Balfe's Bikes - Reigate からの回答
Many thanks for the positive feedback, Gemma. Hope your daughter enjoying her new wheels!
Good helpful service after a bumpy…
Good helpful service after a bumpy start. Although we had booked our bike service by phone beforehand, staff could not find a record of it. However, once they got started, they were good
2025年4月10日
Balfe's Bikes - Reigate からの回答
Apologies for the oversight, guys. Glad we managed to get you booked in and the bikes sorted!
Simon and Julien were very helpful
2025年4月8日
Balfe's Bikes - Reigate からの回答
Thanks, David. Hope you're keeping well!
Balfe's Bikes - Reigate からの回答
Thanks, Lisa. Glad Matt was able to help!
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