Called the store and spoke to Matt. Really friendly and helpful. Went to the store about half an hour later. The young guys on the desk at the service area was friendly professional and knowledgeable... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Over and above expectations. Headset starts to make an alarming knocking sound. In to Reigate branch and on the spot identified the star nut had rusted away. Booked for a headset service in four days... もっと見る
Would have been 5 stars except for the fact I kept trying to speak to your Gatwick branch which was the nearest branch for me but no one would answer the phone. So I then phoned Reigate who did answ... もっと見る
A superb experience in buying a fantastic bike that I am delighted with. You don’t just purchase a bike you join the Balfes family. A family that loves cycling and all it has to offer. I am totally... もっと見る
企業情報
Balfe's Bikes - Reigate について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
43 Bell Street, RH2 7AQ, Reigate, Surrey, 英国
- 01737 242163
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful and friendly service
Really helpful and friendly service. I talked to someone who was knowledgeable and enthusiastic. I got good advice with no sales pressure.

Balfe's Bikes - Reigate からの回答
Tune up
Went to Baife's to give a "rested" bike a once over. . . Was recommended a "tune up" - which was perfect for me. Confidently back on the road now.

Balfe's Bikes - Reigate からの回答
From the moment I saw my new bike.
From the moment I saw my new bike in the window at Balfe's Bikes, Reigate, and walking into the shop to make my first enquiry, I was treated extremely well by the staff members who were very keen to assist me with my questions. After speaking to the manager I was able to negotiate a deal which both parties were happy with. I now have a new bike :-D Overall a great experience. I believe I will be well supported by Balfe's Bikes. I will definately buy from Balfe's Bikes again. Thank you to Matt, Julian and Simon for all your help.

Balfe's Bikes - Reigate からの回答
The guys in the shop could not be more…
The guys in the shop could not be more helpful. Communication was great and they clearly work hard to make sure you have everything you need. Highly recommended.

Balfe's Bikes - Reigate からの回答
Pleased to get the bike back after a…
Pleased to get the bike back after a month to replace the motor in a one year old Specialized turbo levo.

Balfe's Bikes - Reigate からの回答

Balfe's Bikes - Reigate からの回答
Great Service
The team did a really excellent job on preparing my Specialized Rubaix for a 1,000km charity ride in support of Stripey Stork. Great communication throughout and very thorough.
Thank you

Balfe's Bikes - Reigate からの回答
Annoying emails
Annoying emails. Bloody constant. I already unsubscribed but I keep getting emails. Enough already!

Balfe's Bikes - Reigate からの回答
Five star team.
I bought a Marin Gestalt Gravel Bike 2026 in black. The staff was very Kind. I asked for suggestions, which resulted in this magnificent bike. I am loving riding it. I recommend Belfe's of Reigate.

Balfe's Bikes - Reigate からの回答
The guys were so helpful and…
The guys were so helpful and knowledgeable, they gave me good advice and sorted my bike so quickly. Will definitely come back for a tune up soon.

Balfe's Bikes - Reigate からの回答
Great bike, but not the usual level of Balfe's service
We've bought several bikes for the family from Balfe's over the last few years so we decided to get our son one from here for his birthday. By chance they had one in stock in the Reigate store and it was perfect. We came back having left time for it to be set up and I asked for the owner's manual (which the bike even had a sticker on the handlebars saying to refer to it) and was told that bikes don't ship with manuals anymore. On checking with the manufacturer, this is not true. During the set up, no proper attempt was made to make sure the brake levers, saddle or bell were set up correctly for my son and we've had to adjust a lot of things since (not really a problem, but disappointing as Balfe's are usually very particular about this) . The bike is great, but this is not the usual level of care and service given by Balfe's.

Balfe's Bikes - Reigate からの回答
Emma and everybody else were absolutely…
Emma and everybody else were absolutely brilliant at this shop. I’m so pleased we chose to go here. I know that we will be looked after. Emma was so knowledgeable and so helpful. I also know that my son will be comfortable going in on his own to ask for advice and maintenance Couldn’t have asked for a better service thank you so much to Emma and all the staff for making my son’s day!

Balfe's Bikes - Reigate からの回答

Balfe's Bikes - Reigate からの回答
Service
Excellent customer service as usual, carried out my 6 week service without any issues.

Balfe's Bikes - Reigate からの回答
This was our second visit to the shop
This was our second visit to the shop, all staff are friendly and knowledgeable. The bike service was quick, they replaced an inner tube which was reasonably priced.
I would highly recommend Balfe's Reigate.

Balfe's Bikes - Reigate からの回答
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