Brought bike in with loose bottom bracket and rattling to the rear hub/cassette area. Had my bike for over a week, ordered a bottom bracket that was not compatible (rectified in a day), and said there... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Needed prompt replacement of rear inner tube for which I was fully prepared to come back later. However, Curtis was able to see to it immediately and easily identified the cause of the puncture. He wa... もっと見る
Very welcoming. Answered every question with a clear and understandable answer. Quick efficient and overall a pleasant experience. My now go to bike shop.
Friendly staff in store (Sutton) and overall an efficient service where I was kept fully informed at every step.
企業情報
Balfe's Bikes - Sutton について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
126 High Street, SM1 1LU, Sutton, Surrey, 英国
- 020 8076 7400
4.8
優良
875件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really helpful staff
Really helpful staff. Answered all my questions and sorted out any queries quickly. Would certainly use again 👌
2025年4月18日
Balfe's Bikes - Sutton からの回答
Hi Jonny. Thanks for the kind review glad we could help. Dave and Team Sutton
Friendly service once again
Quick, friendly service and great practical advice on using disc brake cleaner.
2025年4月23日
Balfe's Bikes - Sutton からの回答
Thanks for the review hope to see you again soon. Dave and Team Sutton
Staff are super friendly and…
Staff are super friendly and knowledgeable. Would definitely bring my bike here again when needing a repair or service.
2025年4月10日
Balfe's Bikes - Sutton からの回答
Hi Rahul. Hald ti be of Service, thanks for taking the time to leave a review. Dave and Team Sutton
Excellent service
I received very good advice about which lock to buy for my bike and excellent service.
2025年4月18日
Balfe's Bikes - Sutton からの回答
Hi Delmar. Thanks for your kind review. I ma glad you are happy with your lock and our service. Dave an Team Sutton
That is the best bike shop/s for…
That is the best bike shop/service for bicycles.
The staff is incredibly friendly, professional, and clearly well-trained. They repaired my bike quickly and efficiently, and were happy to offer helpful advice for anything I needed. Highly recommended for anyone who wants top-notch service for their bicycle.
2025年4月17日
Balfe's Bikes - Sutton からの回答
Hi Florin thanks for such a nice review its nice to be appreciated fro doing something we love. Hope to see you and your friends again soon. Dave and Team Sutton
The various staff members are all very…
The various staff members are all very enthusiastic and seem to have great knowledge about bikes and accessories. All questions and queries were adequately answered.
Having visited other Balfe stores (Reigate) it seems to a common theme.
I would definitely recommend Balfes to prospective customers.
2025年4月15日
Balfe's Bikes - Sutton からの回答
Hi Ian. Thanks for taking the time to leave a review im glad you were satisfied with your service. Dave and Team Sutton
Stuck pedals, sorted pronto!
Stuck pedals - super helpful, really appreciate the continued great service from the mechs at Balfe’s Sutton. They’ve helped me out with three separate bikes with a range of issues and today no different
2025年4月16日
自発的なレビュー
Balfe's Bikes - Sutton からの回答
Hi Rene. Glad we have been able to help you on a number of occasions. Dave and Team Sutton
Balfe's Bikes - Sutton からの回答
We're delighted to hear about your positive experience at our Sutton store. Thank you for your kind words and recommendation. We strive to provide excellent customer service and appreciate your feedback. Dave & Team Sutton
Ok experience
Lacked bicycle knowledge specific to me and my needs.
But otherwise straightforward service
2025年3月26日
Balfe's Bikes - Sutton からの回答
Hi DK. Apologies for the delay in my response, I am sorry you felt we could not address your specific requirements. I would be grateful if you could provide more deatils so we can make necessary changes/provide training. Dave and Team Sutton
Conscientious and really friendly.
Conscientious and friendly, really helpful when helping me to exchange a product from another store, the service was noticabley good all staff were happy to help.
A big thank you once again
2025年4月3日
Balfe's Bikes - Sutton からの回答
Hi Simon. Thanks for the review (which I'm just catching up.on) I'm glad you likd the store and we look forward to continuing to serve you in the future. Dave and Team Sutton
Very helpful and fast
2025年3月27日
Balfe's Bikes - Sutton からの回答
Hi Lawrence. Thanks for the review. Gladnwe were able to help you quickly.
Dave and Team Sutton
Balfe's Bikes - Sutton からの回答
Hi Weronika. Thanks for the kind review hope to serve you again soon. Dave and Team Sutton
First time customer
It was my first time of using them so shall see how it is the second time and so forth are.
2025年3月21日
Nice and straightforward to deal with
Nice and straightforward to deal with. Recommended lower cost option for bike which was good.
2025年3月18日
Balfe's Bikes - Sutton からの回答
Hi David. Thanks for your review and your continuing custom. Dave and Team Sutton
From start to finish was great service…
From start to finish was great service can't complain the only down side was waiting on part for a week
2025年3月1日
Balfe's Bikes - Sutton からの回答
Hi Danny. Thanks for the great review glad you were happy. Unfortunately the wait for the part was beyond our control.
Dave and Team Sutton
The guys in the workshop are always…
The guys in the workshop are always great to deal with.
2025年3月3日
Balfe's Bikes - Sutton からの回答
Hi Jon. Thanks on behalf of my Workshop team for your review. Hope to see uou again soon. Dave and Team Sutton
Balfe's Bikes - Sutton からの回答
Hi Amit
Thanks for the review hope to see you again.
Dave and Team Sutton
Quick convenient delivery of bike with…
Quick convenient delivery of bike with good advice on which bike to buy.
2025年2月25日
Balfe's Bikes - Sutton からの回答
Hi Suraj. Thanks for the review, sorry for delay in reply. Dave
Helpful expert advice on my Bicycle…
Helpful expert advice on my Bicycle rebuild project.
No quibble return on the incorrect chain I mistakenly bought
2025年2月19日
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