Alex was super helpful with getting the bike set up and explaining how everything worked with suspension adjustment, the motor etc. being my 1st EMTB bike. Would definitely come back here again.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Went into the Waterloo shop initially, Alex was extremely helpful. He advised me of the correct size and answered my questions. A few days later I decided to buy online as it was most convenient i... もっと見る
I’ve had experiences with most of the different Balfe’s Bikes and the folks at Waterloo stand tall amongst the rest. I used a cycle to work vouchers in part to upgrade my gravel bike and the... もっと見る
Really helpful and knowledgeable staff. Great flexibility on the Cycle2Work scheme so I could get the right bike and not be limited by an absolute cutoff at £2k
企業情報
Balfe's Bikes - Waterloo について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
69-71 The Cut, Waterloo, SE1 8LL, London, 英国
- 020 4529 7777
4.8
優良
943件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
excellent work
work was great. the bike came home clean and pleasant to ride. the staff are friendly, kind and professional. The cost was bit high but service delivered was great.
2025年11月14日
Very good service
Most of the self service jobs done by the staff at the store on behalf of myself. That was quite satisfying for a visitor.
2025年11月15日
Super friendly assistance
Super friendly assistance in swapping out a broken pedal. True sign of a Balfe’s experience
2025年11月2日
Great service and knowledgeable staff
I went to the shop 3 times to discuss bike options. On each occasion the staff were very helpful and knowledgeable. I was able to test ride my chosen bike which is a great facility.
2025年10月29日
Brilliant staff and service collection…
Brilliant staff and service collection from Waterloo
2025年10月29日
The service was five stars
2025年11月2日
Friendly and efficient service for…
Friendly and efficient service for addressing a broken rear hanger
2025年10月31日
Bought a bike there using the cycle…
Bought a bike there using the cycle scheme. I thought it was going to be a real pain to get sorted, but everyone at Balfe's was super helpful and friendly. 10/10 would recommend to anyone.
2025年10月30日
Excellent customer service as usual
Excellent customer service as usual.
Thanks to the guys at Waterloo
2025年10月25日
Such an easy interaction with gentle
Such an easy interaction with gentle, nice staff, job done, messaged me when it was, good price, easy collection. Just a breezy experience all round.
2025年10月28日
Brake replacement / adjustment
I took my bike in for a repair on my brakes, as they were noisy and spongy. After a couple of hours, I got a call back from the bike technician explaining the issues and the options to fix it. I was kept informed throughout the process, when the parts arrived in etc, and got my bike back in a week's time. Bike rides great and the brakes feel better than before!
Added bonus, the great music that they had in store!
2025年10月17日
Super helpful :)
Popped into the shop on The Cut to get my tyres pumped & seat adjusted on a second-hand bike. I didn't catch his name, but super quick & helpful service :) thank you!
2025年11月1日
自発的なレビュー
click & collect
I used the click & collect service to order some lights. My order was ready for me when I arrived. All very painless and saved me the delivery charge.
2025年10月22日
Good service but felt rushed at collection
They have always had a very good service and are keen to be helpful and give you the best advice for the requirements you have. The only reason it is not a 5 star review this time, is because when collecting my bike, the team in the shop on that time was in a hurry to dismiss me, and I had to ask for help with the bike fitting, to adjust the handle. It did not feel natural, I had to keep pushing for this service.
2025年10月11日
Excellent Service
Excellent Service
Excellent team at Balfe's. Super helpful with everything helping with every aspect of my order.
Friendly staff always willing to help.
Many thanks!
2025年10月15日
Could have communicated much better…
Could have communicated much better about when my bike would be available for pickup. Yet the work was done well, staff friendly and helpful. Would go back. Just communicate more proactively.
2025年10月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I had a great experience …
I had a great experience with this bike service! The team was professional, friendly, and really knew what they were doing. They quickly found the problem with my bike and fixed it perfectly. The gears and brakes now work smoothly, and the bike rides like new again. The prices are fair, and the communication was excellent throughout the process. I highly recommend this place to anyone who wants quality service and honest people.
2025年10月16日
Balfe's Bikes - Waterloo からの回答
We're happy to hear that you had a great experience! It's wonderful to know our Waterloo team provided professional and friendly service and quickly resolved your bike issues. We appreciate your recommendation and are glad your bike is riding like new again. Kind regards, Balfes Bikes
Quick, warm service
Took my bike the other day for help with a broken basket and received immediate, efficient and friendly help, sorting the issue in no time !
2025年10月7日
自発的なレビュー
Balfe's Bikes - Waterloo からの回答
We're happy to hear that you received immediate, efficient, and friendly help with your bike basket. Thank you for sharing your positive experience in our Waterloo store; we appreciate your feedback! Kind regards, Balfes Bikes
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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