Policy details were clear, signing up was simple, the price seems good for my trip cancellation and trip interruption purchases. But if you want a medical policy that includes pre existing condition... ãã£ãšèŠã
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Purchased a plan for an expensive, nearly 3 week trip in Europe. The quote process was easy, which was much appreciated. I didn't want a lot of fluff, just simple information on what is covered, and w... ãã£ãšèŠã
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UPDATED: my claim has been approved today, it takes about 9 days to get approved this is actually amazing! However, I chose to get paid with direct deposit when i initial the claim application,but... ãã£ãšèŠã
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I like the flexible coverage amounts and the website is easy to use. But I haven't made a claim yet so I don't know why they're asking for a review now when the most important part of the policy hasn... ãã£ãšèŠã
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battleface ã«ã€ããŠ
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battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place âwelcome to a better insurance experience. Welcome to battleface.
Partner with us âž
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us âž
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
é£çµ¡å
Granville Road, LE1 7RU, Leicester, Leicestershire, è±åœ
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4.6
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battleface ããã®åç
Thank you for your feedback!
Weâre really glad to hear you found our team very responsiveâproviding timely and helpful support is something we always aim for. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Smooth & Easy Process
Smooth & Easy Process
Reasonable pricing given the current situation with UAE / FDCO
Great information sharing, user experience and pre-purchase support from Maxine & others
2026幎6æ3æ¥
battleface ããã®åç
Thank you so much for your kind feedback!
Weâre delighted to hear that you found the process smooth and easy, and that our pricing felt fair given the current UAE/FDCO landscape. Itâs great to know that the information shared and the overall user experience met your expectations.
Maxine and the team will be especially pleased to hear your praise for their support throughout the pre-purchase stageâthey always strive to make things as clear and seamless as possible.
We truly appreciate your trust and recommendation, and weâre here anytime you need further assistance!
Always easy to transact the insurance
Always easy to transact the insurance, claims support on a previous holiday was excellent.
2026幎6æ2æ¥
battleface ããã®åç
Thank you for your kind feedback!
Weâre delighted to hear that you find our process easy and that our claims support met your expectations on your previous holiday.
Itâs great to know weâve been able to support you when it matters most.
We look forward to helping you again on your future travels!
Booking with Battleface is so quick andâŠ
Booking with Battleface is so quick and always price competitive! Very easy and great value to add rental car excess (much cheaper than paying to car rental companies) and other extras. Staff very helpful during claims process too. Highly recommend.
2026幎5æ17æ¥
battleface ããã®åç
Thank you so much for your kind words!
We're delighted to hear that you found the booking process quick and our prices competitive.
It's great to know the rental car excess cover and other extras added value to your trip, and that our team was able to support you during the claims process.
We really appreciate your recommendation and look forward to helping you again in the future!
Battleface was easy
Battleface was easy, fast and better priced. Glad to have a competent insurance provider!
2026幎5æ16æ¥
battleface ããã®åç
Thank you so much for your kind words!
We're thrilled to hear that you found battleface easy to use, fast, and competitively priced. Providing reliable coverage with great service is exactly what we aim for, so itâs fantastic to know we hit the mark for you.
We truly appreciate your feedback and are glad to have you with us!
need a short,simplified document âŠ
need a short,simplified document setting forth benefits and exclusions to accompany 80 plus pages of rules and detail
2026幎5æ14æ¥
battleface ããã®åç
Hi Jake, thank you for your feedback. Weâll connect with you directly to help answer any questions you may have about our coverage and policy documents. We also appreciate your comments regarding simplified summaries and are continuing to review ways to make our information easier to navigate and understand.
Great
Had to contact them once during my trip to the "warzone" Thailand. Super professional and extremely helpful.
2025幎12æ22æ¥
battleface ããã®åç
Thank you for your great feedback!
Weâre really glad we could support you when you needed it most and that our team made a positive difference during your trip.
Your words mean a lot to us, and weâre always here whenever you need assistance.
Safe travels on your future adventures!
Great relief for the travellers
Many times travellers forget to have travel insurance before their journey, so you being helping them to have insurance policy post departure is a great relief to the travellers and the process is very simple and even the persons on chat are ver helpful and it is nice that the while chat is made available on email, excellent transparency.
Thanks a lot for kind support, Keep it up and Good Luck.
Regards
2026幎5æ18æ¥
battleface ããã®åç
Thank you so much for your thoughtful and detailed feedback!
Weâre delighted to hear that our post-departure policy option brought you peace of mind and made your travel experience smoother.
Itâs especially rewarding to know that you found the process simple, our chat support helpful, and our email transcript feature transparent and reassuring. Providing clear, accessible service is something we truly value.
We really appreciate your kind words and encouragementâit motivates us to keep delivering the best possible support to all travellers.
Wishing you many more safe and enjoyable journeys ahead!
found an Insurer that could help a nonâŠ
found an Insurer that could help a non British citizen
2026幎5æ18æ¥
battleface ããã®åç
Thank you for your feedback!
Weâre really pleased we could help you find suitable coverage for your country of residency, regardless of nationality. Making insurance accessible to travellers from all backgrounds is something we truly care about.
We appreciate you taking the time to share your experience and wish you safe and enjoyable travels ahead!
Easy to review and compare insuranceâŠ
Easy to review and compare insurance options that suit my needs. Price points are more expensive but the coverage is comprehensive.
2026幎5æ10æ¥
battleface ããã®åç
Thank you for your thoughtful feedback!
Weâre glad to hear that you found it easy to review and compare options tailored to your needsâthatâs exactly the experience we aim to provide.
We appreciate your note on pricing as well; our goal is to offer comprehensive coverage that delivers strong value and peace of mind.
If you ever have questions about tailoring your plan further, weâre here to help!
battleface ããã®åç
Thanks so much â really glad everything was clear and you felt supported throughout.
Appreciate you taking the time to share this!
I have got my policy only few minutesâŠ
I have got my policy only few minutes after paying.
2026幎5æ6æ¥
battleface ããã®åç
Thank you so much for your lovely review!
Weâre really pleased to hear you received your policy just minutes after payment. Making things quick and easy for our customers is important to us, so itâs great to know we got it right.
Thanks again for choosing us, and we wish you a wonderful and safe trip!
battleface ããã®åç
Thank you for your feedback, we're so please you found the purchase process to be easy.
Safe travels
After using Battleface at least twice
After using Battleface at least twice, I found that this travel insurance is reliable. Calling a human staff member is very helpful; they are patient, understanding, and reliable. They also take the time to answer any questions I may have. Their instant quotes are very competitive. My wife and I had to use them during a ten-day vacation in Vietnam with absolutely no problem with filing a claim.
2026幎5æ8æ¥
battleface ããã®åç
Thank you so much for taking the time to share your experience and for choosing Battleface again. Weâre really pleased to hear that you found our team patient, helpful, and easy to speak with â being able to speak to a real person when it matters is something we care a lot about.
Itâs also great to know that your claim during your Vietnam trip was handled smoothly and without issues. Your kind words about our competitive quotes and reliable cover truly mean a lot to us.
We appreciate your trust and look forward to being there for you and your wife on your future travels. Safe travels wherever you go next!
Easy platform
2026幎5æ9æ¥
battleface ããã®åç
We're so pleased to hear you found our platform to be easy.
Thank you for sharing.
battleface ããã®åç
Thank you for taking the time to review.
We are pleased you found the process nice and easy.
Have great travels
battleface ããã®åç
Thank you for your kind feedback!
Weâre glad to hear that Raymondâs training, knowledge, and responsiveness made a positive impression. He is certainly a star!
We truly appreciate you taking the time to share your experience and will pass your comments along.
I have just accepted my quote which wasâŠ
I have just accepted my quote which was pretty easy to do online. Only problem that I had was filling out one of the required fields, it requested my agents id, which he or his company (Macâs Adventures) didnât have. Battleface team member Raymond was patient with me and figured out what I needed to do to continueâŠ.. TU ð
2026幎5æ5æ¥
battleface ããã®åç
Thank you for taking the time to share your experience!
Weâre glad to hear that accepting your quote online was easy overall. We appreciate you highlighting the issue with the agent ID field and apologizing for any confusion it caused. Itâs great to know that Raymond was able to patiently assist and help you move forward. Weâll be sure to pass along your kind words to him, and weâll also review this feedback to continue improving the process.
Thanks again for choosing us!
Very easy to get a quoteâŠ
Very easy to get a quote straightforward parameters terms are pretty obvious. Not hard to shop.
2026幎5æ3æ¥
battleface ããã®åç
Thank you for your review.
Weâre pleased to hear that you found the quoting process easy, clear, and straightforward. Making it simple to compare options and understand the terms is very important to us, so your feedback is much appreciated.
Thanks again for choosing us, and weâre here if you need anything further.
Easy if a bit confusing purchase flow
All super, except for the fact that "already travelling" didn't show but late in the purchase process, which was a bit confusing.
2026幎5æ2æ¥
battleface ããã®åç
Thank you for your feedback and for your kind words. Weâre glad to hear that overall you had a positive experience with us.
We appreciate you highlighting the point about the âalready travellingâ option appearing later in the purchase process. We understand how this could be confusing, and weâll be sure to pass your comments on to our product and development teams so we can continue improving the clarity of our journey.
Thank you again for taking the time to share your experience, and weâre always here if you need any assistance.
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