Policy details were clear, signing up was simple, the price seems good for my trip cancellation and trip interruption purchases. But if you want a medical policy that includes pre existing condition... ãã£ãšèŠã
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Purchased a plan for an expensive, nearly 3 week trip in Europe. The quote process was easy, which was much appreciated. I didn't want a lot of fluff, just simple information on what is covered, and w... ãã£ãšèŠã
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UPDATED: my claim has been approved today, it takes about 9 days to get approved this is actually amazing! However, I chose to get paid with direct deposit when i initial the claim application,but... ãã£ãšèŠã
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I like the flexible coverage amounts and the website is easy to use. But I haven't made a claim yet so I don't know why they're asking for a review now when the most important part of the policy hasn... ãã£ãšèŠã
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battleface ã«ã€ããŠ
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battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place âwelcome to a better insurance experience. Welcome to battleface.
Partner with us âž
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us âž
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
é£çµ¡å
Granville Road, LE1 7RU, Leicester, Leicestershire, è±åœ
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4.6
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Simplicity of website and good valueâŠ
Simplicity of website and good value for money
2026幎3æ13æ¥
battleface ããã®åç
Thank you so much for your lovely review!
We are delighted to hear that you found our website easy to use and felt you received great value for money.
Your feedback means a lot to us, and weâre thrilled to know weâre getting it right. If thereâs ever anything we can help with, weâre always here!
the AI interface was exceptional andâŠ
the AI interface was exceptional and easily able to answer my questions...no need to have to wait for a human connection unlike many other websites. Value for money of policy compared to other insurers. Peace of mind that underwritten by ANZ
2026幎3æ18æ¥
battleface ããã®åç
Thank you so much for taking the time to share your experience! Weâre delighted to hear that you found our AI interface helpful and responsive â making things quick and easy for you is exactly what we aim for. Itâs also great to know you felt our policy offered good value compared to other insurers, and weâre glad the ANZ underwriting gives you that extra peace of mind.
We truly appreciate your feedback and are always here if you need anything.
The easiness of being able to apply allâŠ
The easiness of being able to apply all my needs
2026幎3æ12æ¥
battleface ããã®åç
Thank you for your feedback!
Weâre glad to hear you found it easy to apply and tailor everything to your needs.
Wishing you safe and enjoyable travels!
Poor processes and unable to amendâŠ
Poor processes and unable to amend policy after purchase. I understand if the policy had commenced however the commencement date was in the future.
Company prioritises profit over customer service
2026幎3æ17æ¥
battleface ããã®åç
Hi Genevieve,
Thank you for taking the time to share your feedback, and Iâm very sorry for the frustration you experienced when trying to amend your policy.
We understand how important it is to make changes quickly and easily, especially before travel has begun. In this case, you were given incomplete information regarding how amendments work on your specific policy, and we fully appreciate how this led to inconvenience and disappointment.
As soon as the issue was identified, our team corrected the policy setup and refunded the additional policy you were advised to purchase. While the correction resolved the technical issue, we recognize that the experience fell short of our service standards, and weâre reviewing our internal processes and agent training to prevent this from happening again.
Thank you again for your feedback.
Easy to follow instructions and efficient webiste
Easy to follow instructions to see what benefits and coverage you get and associated costs. Quick, efficient website to move from Point A to Point Z and get covered. I was happy with buying my original coverage and now my 2nd insurance coverage. Customer service was also great when I needed some advice.
2026幎3æ9æ¥
battleface ããã®åç
Thank you so much for your wonderful feedback!
Weâre thrilled to hear that our instructions were clear and easy to follow, and that you found the process quick and efficient from start to finish. Itâs great to know you were happy with your original coverage and returned for your second policy â that means a lot to us.
Weâre also glad our customer service team was able to support you when you needed advice. Providing helpful, friendly guidance is one of our top priorities.
Thanks again for choosing us and for taking the time to share your experience!
Insured me when other companies would not
Insured me when other companies would not. Excellent no fuss website. Excellent for globetrotters!
2026幎3æ10æ¥
battleface ããã®åç
Thank you so much for your wonderful review! Weâre delighted to hear that we could provide the cover you needed when others couldnât. Itâs great to know you found our website easy to use and hassleâfree â thatâs exactly what we aim for.
We love supporting globetrotters like you, and weâre thrilled to be part of your journey.
Safe travels wherever you go next!
They did what they promised without anyâŠ
They did what they promised without any delays
2026幎3æ8æ¥
battleface ããã®åç
Thank you so much for your kind review!
Weâre delighted to hear that our team delivered exactly as promised and without any delays.
Your satisfaction means a lot to us, and we look forward to helping you again in the future!
Very reasonable price for last minuteâŠ
Very reasonable price for last minute holiday insurance, will be using again.
2026幎3æ5æ¥
battleface ããã®åç
Thank you for your great feedback!
Weâre delighted to hear that you found our lastâminute holiday insurance both reasonably priced and convenient.
We really appreciate your trust and look forward to helping you again next time you travel
Easy and very good customer service
2026幎3æ11æ¥
battleface ããã®åç
Thank you for your feedback!
Weâre so glad to hear you found everything easy and that our customer service team took great care of you.
We appreciate you taking the time to share your experience!
Customer Service was great
Customer Service was great. Fast responses. Cared about their customers with follow up.
2026幎3æ6æ¥
battleface ããã®åç
Thank you for your kind feedback!
We are delighted to hear you had a great experience with our customer service team and appreciated the fast responses and follow-up.
We truly care about supporting our customers, and your comments mean a lot.
Wishing you safe and enjoyable travels!
Easy to read policy ,easy to order and âŠ
Easy to read policy ,easy to order and fast buying process
2026幎3æ10æ¥
battleface ããã®åç
Thank you so much for your kind words!
Weâre really glad to hear you found our policy easy to follow and the ordering process quick and simple.
We appreciate you taking the time to share your experience and look forward to helping you again soon!
battleface ããã®åç
Amazing feedback, this is what we aim for.
Thank you for feeding back
battleface ããã®åç
Thank you for your feedback!
We are glad to hear everything went smoothly and that you had no issues.
Wishing you safe and enjoyable travels!
battleface ããã®åç
Thank you for taking the time to post your review.
We are glad you are pleased with the cover provided and you found it easy to apply for.
Happy travels!
Almost 1/2 the price of Medjet!
2026幎3æ7æ¥
battleface ããã®åç
Thank you for your feedback!
Weâre glad to hear you found our cover to be great value compared to other options. Providing strong protection at a competitive price is exactly what we aim for.
Wishing you safe and enjoyable travels!
battleface ããã®åç
Weâre truly delighted to hear that youâve had such positive experiences with our team and that your claims process has been smooth every time. Knowing that our staff made you feel cared forâespecially during difficult momentsâmeans a great deal to us. We genuinely aim to support our customers the way weâd want our own families to be supported.
Weâre also thrilled to hear that you choose battleface for every trip abroad. Your trust is incredibly important, and weâre grateful to be part of your journeys.
Thanks again for taking the time to share your experience. Weâre always here when you need us, and we wish you safe and happy travels!
I love Battleface because I can chooseâŠ
I love Battleface because I can choose the options that work for me and it is so easy to navigate their site. I use it everytime I travel.
2026幎3æ1æ¥
battleface ããã®åç
Thank you so much for your kind words! We're thrilled to hear that customizing your coverage and navigating the site has been easy for you. Knowing you trust battleface for every trip truly means a lot to us.
Safe travelsâwe're always here when you need us
From speaking on the phone today to aâŠ
From speaking on the phone today to a most helpful lady to showing my husband the policy when he came home from work it was all stress free
2026幎3æ3æ¥
battleface ããã®åç
Thank you for your lovely feedback!
Weâre so glad to hear that speaking with our team helped make the process stress free for you, and that you were able to review the policy with your husband afterwards.
We truly appreciate your kind words and wish you safe and enjoyable travels!
battleface ããã®åç
Thank you for your feedback!
Weâre happy that you found the website user-friendly and easy to use. Wishing you safe and enjoyable travels!
I'll always insure via Battleface!
I've been using battleface for a couple years now! It's always cheaper than insuring through the airline, and it covers more than just the flight. I'll always insure via Battleface!
2026幎3æ2æ¥
battleface ããã®åç
Thank you so much for your continued trust and support over the years!
Weâre delighted to hear youâve found our cover both more comprehensive and better value than airline options.
It truly means a lot to know you choose to insure with battleface each time.
Wishing you many more safe and enjoyable travels ahead!
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