Exceptional service - everyone was amazing with my children, so attentive and patient. A huge wealth of knowledge, didn’t rush us. Brilliant, thank you
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great! I wanted a second pair and enquired about reglazing some existing spectacles, no problem. As one gets older prescription changes can be more frequent, this can be an expensive business. The reg... もっと見る
Really helpful and was brilliant with my Daughter made her feel very comfortable while getting her eyes tested and was helpful choosing the right glasses for her, Staff are so lovely aswell.
Was brilliant customer service and love both pairs of my glasses but 4 stars given as they seemed a little understaffed so took longer than I’m sure it normally would of if they had more staff.
企業が回答しました
企業情報
Bayfields Opticians & Audiologists - Hornchurch について
当該企業による記述
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
当該企業による記述
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
連絡先
145 High Street, RM11 3YD, Hornchurch, London, 英国
- 01708 621003
Comprehensive eye tests
4.6
優良
37件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Eyesure
Very thorough examinations along with very clear explanations. Friendly staff throughout.
2026年3月30日
Exceptional service
Exceptional service - everyone was amazing with my children, so attentive and patient. A huge wealth of knowledge, didn’t rush us. Brilliant, thank you
2026年3月27日
Made to feel very welcome and at ease…
Made to feel very welcome and at ease by all staff in shop
2026年4月1日
Brilliant Opticians
Really helpful and was brilliant with my Daughter made her feel very comfortable while getting her eyes tested and was helpful choosing the right glasses for her, Staff are so lovely aswell.
2026年2月25日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Expensive visit
2026年2月10日
Bayfields Opticians & Audiologists - Hornchurch からの回答
Thank you for sharing your feedback. We’re sorry to hear that you felt our services were expensive. At Bayfields, we’re a premium opticians, and our pricing reflects the level of clinical experience, advanced technology, and personalised care we provide at every appointment.
We work hard to remain competitive and offer options for every budget. We stock a wide range of frames - from affordable styles to luxury designer collections, so there’s always something to suit different needs and preferences.
We also want you to feel completely confident in your purchase, which is why we offer a 60‑day Money Back Guarantee for added peace of mind.
We appreciate your comments and would be happy to discuss your experience further if you’d like.
Happy customer
I was a customer when it was Gills for many years and I'm glad to say I'm as pleased with Bayfields, helpful, polite and friendly staff, clean and welcoming shop with a good variety of frames and accessories
2026年1月12日
Great
Great! I wanted a second pair and enquired about reglazing some existing spectacles, no problem. As one gets older prescription changes can be more frequent, this can be an expensive business. The reglaze cost was minimal in comparison to competitors, therefore I decided to go for this option. Seems a sensible way to go. Perfect.
2026年1月19日
Main issue was that I left with the…
Main issue was that I left with the same hearing problem that I turned up with
Had treated with Olive oil drops for a week but still no better hearing .
Ear drum was still blocked with wax.
2026年1月19日
Keeley always goes above and beyond
Keeley always goes above and beyond. Always kind and so professional and helpful
2026年1月6日
Excellent service every time!
Bayfields (formerly Gills) are like family! I enjoy my visits as everything is explained to you every step of the way. The staff are polite and friendly. They are also very knowledgable.
2026年1月15日
The optometrist was very thorough in…
The optometrist was very thorough in his examination. He was extremely polite as always and explained everything to me during the consultation including a comprehensive analysis of my scan results.
2026年1月5日
Great team at bayfields excellent with…
Great team at bayfields excellent with my 2 year old thank you for all you have done
2025年12月17日
Excellent very kind and helpful would…
Excellent very kind and helpful would recommend them
2025年12月22日
自発的なレビュー
I came to Bayfields with my partner
I came to Bayfields with my partner. When I got there one of the assistants asked me when the last time I got my eyes tested. I advised them that this was during Covid and I was over due.
They asked me if I would like an eye test and I accepted.
The service was very thorough. The service
we excellent.
2025年12月3日
Amazing experience for a first time glasses prescription and order
I felt very comfortable as always, they took their time to explore all options with me. Thanks to the Optician and Customer care.
2025年12月6日
The optician a young South African lady…
The optician a young South African lady was absolutely top class and very professional
2025年11月25日
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